Customer Ratings & Reviews

The good thing about this device is that, sometimes, it works. But all too often, it doesn't. This thing is totally unreliable. No matter how often I reboot the thing, restart, re-initialize, re-this, re-that, it never works for a long time. Sometimes, it will stop working, and start working again for no apparent reason. Amazingly, despite having flown across the room, landing forcefully against a wall, the thing is still showing signs of life. Get a Roku.

Keep your old Chromecast. Google TV is a terrible platform. Previously, you did not need to download the apps to your device, simply cast whatever app is on your phone onto the television. Now, it does not function properly without the apps pre-installed to the Chromecast itself. The remote functions only when it wants to. If you set it up to control your tv power and audio, it will work sometimes, it won't work sometimes. The interface is slow and laggy. The default screen is the generic home screen that looks like any other smart tv. You need to push the back button to turn on the original ambient mode. Some apps cast on this new device with no audio. Some apps don't cast at all. Literally everything that made Chromecast the best option has been un-done with the new iteration. Immediately returned the device and went back to my old non GTV Chromecast and still love it. I've always recommended Chromecast to friends over other smart TV options. I still feel this way about their old devices. Please bring back the non GTV option.

Great device i replaced my old Chromecast and Roku streaming.

The device itself is excellent and the way the content is presented is really good. My issue is the remote it very rarely works which really kills the entire experience. I have tried every single method to list it online to get the remote to work properly and it will not work it's garbage. I'm very disappointed.

This item was ok but didn’t work with DIRECTV Stream the way we needed it to. We had to return it.

Many streaming apps result in stuttering during video playback. It's not my internet, i have a high end WiFi6 router with gigabit fiber service. Plex also stutters. To make matters even more annoying the TV is 1080p so nothing we're streaming is 4K.

A great device but there are no parental controls. It forces you to have you tube. You can’t put a pin to lock any Channels. You can’t put a pin to prevent the download of any channels. It shows ads for shows That are not kid appropriate. You can’t set up kid accounts that only shoe appropriate material. Please fix this Google!

This has been the most frustrating piece of garbage to work with. No matter what I do, I cannot pair this device with anything other than the stupid remote it comes with. I've done everything that has been suggested from google and youtube from power cycling the router, disabling AP isolation, resetting my network settings on my phone, enabling local network settings, to factory resetting the new chromecast several times and I always get the "something went wrong. A tv may be set up but we could not communicate with it from your 'device'" message. I've tried to connect on multiple devices (iphone, ipad, android phone). NOTHING WORKS. I've been at this for about 3 hours and just want to break this piece of junk.

Bought this to compliment my new Samsung Smart TV and experiencing an awesome streaming. ChromeCast 4K has a better hardware than the older version. Highly recommend it.

This device is severely limited in 4K content. It does not have 4K streaming for Fox Sports or Amazon Prime (both of which the Amazon Fire Stick has). The Fire Stick 4K also has the remote, and has way more 4K content

I really liked the device at first. It was fast and snappy, performed way better than the Fire Stick 4K. However, as months passed, the device started being laggy, slow to respond to the remote, apps crashing, YouTube crashing, the voice assistant lagging or taking 10+ seconds to even register the command, etc... Looking into the internet, you'll find many are experiencing this lag and blaming it on the underpowered CPU and RAM. The device had so much promise, but Google had to kill it by cutting corners. I generally am a Google-phile, with Pixel, speakers and displays all over my house, it's unfortunate the this device fails to live up to the promise of Google.

I have no idea how this is rated so high, every time they push an update it is riddled with bugs. Currently the audio doesn't work unless you restart the dongle. The remote needed to be replaced which they did but it is messed up again and now out of warranty. Also casting to this device doesn't work, I have to open Spotify in order to cast Spotify to the TV. I can't stress enough how awful this thing is. I'm always on the phone with Google support which is pretty awful too.

Like most things from Google, this streaming device constantly runs into software bugs with every google update. From Dolby Atmos functionality disabling on various streaming services (Netflix Dolby Atmos no longer functioning as of this review) to having to set your display settings every time you turn the device on because it can't save the settings, there always seems to be something not working with this thing. Just save yourself some time and money and get a Fire TV 4K or Apple TV instead of this thing.

I bought this to compare with the firestick. They’re comparable but you can find the firestick on sale for as little as $25 whrn the best proce i found on these is $40

Just wondering if Google is planning to brick this device, just like they did to tens of thousands of Nexus Player customers, when they decide to put something different or better on the market. This is a widely publicized issue throughout the Nexus Player forums, and realistically, Google should face a class action suit for their unlawful forced obsolescence of a perfectly good, functioning product. 3 of my five Nexus Players died on the same day, at the same time. Coincidence? I think not. At very least Google should be giving the new Chromecast TV devices to all Nexus Player owners affected by their bad faith, and unscrupulous business practices.

Ads, ads, ads, ads, ads. Every time I turn my TV on, I'm greeted by a full screen ad. I can arrow down to a row of more ads. Having to have to scroll past Google's "recommendations" to get to my content is awful.

Asks for date of birth, gender, PRONOUN!!! what's next, my medical records? The setup is also cumbersome, whether you go withe the Home app or without it - which you can do but no one seems to tell you on the internet, and it is well hidden inside the setup options. It also made me create a new gmail account even I already gave it one. I give 1 star b/o the intrusive questions, otherwise the device seems OK so far. Bought it for cash so I can't be a verified reviewer.

Been 3 1/2 weeks since purchase on December 4, 2021. Still not not receive the emails for FREE 3 months of Apple TV Plus , Youtube premium, and Fubo. Best Buy customer service called and emailed made aware 3 times now and still nothing done about it. And no, they were not accidentally deleted. Only I have access to PC and have been waiting for the Apple TV plus code to arrive. They say, "the "master coder" has to take care of this issue. Well the master coder better get moving because I read it happened to many people.

Video quality very low. I'm not sure how this unit messed up my TV but it did!!!!!! Caused problems with network settings--got interrupted wifi connection. The unit also had impact on the picture quality of my TV!!! Had to do a soft reset of my Samsung Q6 65in. TV--before it returned to normal. Would not recommend!!!

Very disappointed with product. It was released half baked. I was only able to get 5.1 audio from HBOMax and over the last few days that has stopped working. The device constantly defaults to 1080p on my 4K OLED TV. I don't use use since it either fails to display 4k content or 5.1 audio or both.