Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 11996170
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Excellent with one issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent streaming device with one problem. there is a noticeable lag in YouTube right to start the Advertisements. its just goes dark for 5 secs before the add.
I would recommend this to a friendBad wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interface is great. Easy to use. Disconnects from wifi constantly. Wish I could return it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Ssam, thanks for posting your review. We're glad that you find your Chromecast with Google TV easy to use, but we're sorry of the connectivity issues that you have experienced as well. If your device is randomly disconnecting from your Wi-Fi network, we recommend performing a factory reset. Here's how you can do it:
With the Chromecast Voice Remote:
- In the upper right of your TV screen, select your profile and then Settings .
- Select System and then About and then Factory Reset.
From the Chromecast device:
- While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
- When the LED light turns solid white, release the button and the Chromecast will then reset.
If this didn't fix the issue, we'd love to take a closer look at it and help you in the best way possible. Please reach out to our support team here:https://support.google.com/chromecast/gethelp
Convenient
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for a tv that was starting to slow down.
I would recommend this to a friendterrible remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up a lot. Very poor remote control. use your phone as a remote instead.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Selfj, thanks for sharing your feedback with us about the Chromecast with Google TV, and we’re sorry to hear your expectations are not met.
The Chromecast device was built to operate between certain temperature thresholds. When Chromecast operates at the upper level of this range, the device becomes warm to the touch. It has been tested under high performance conditions and that the resulting temperatures are well within the safety limits specified by the International Electrotechnical Commission (IEC) in order to pass regulatory requirements.
If you think your Chromecast is overheating, try the steps below that might help:
Step 1: Unplug the Chromecast device from the power source and from the TV, and let the device cool down for 10-15 minutes.
Step 2: Try to plug the Chromecast device to a different power outlet.
Step 3: Make sure the Chromecast is correctly plugged in.
- Make sure the power outlet is not prone to surges.
- Place a Chromecast device where there is proper ventilation to dissipate heat. Avoid placing Chromecast devices near sources of warm air such as the TV’s vents.
- If the power source is plugged into the TV's USB, plug Chromecast directly into the outlet so it can get consistent power.
- If a special cable or adapter is used to connect Chromecast to the power outlet, make sure voltage does not exceed 5V.
- Make sure the TV is tuned to the same HDMI input that the Chromecast is connected to.
You can contact us anytime through phone or chat if further assistance is needed. So we can also learn more about your challenges with using the remote. You’ll find us always available here: https://support.google.com/chromecast/gethelp
Chormecast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No issues. Remote is responsive.
I would recommend this to a friendnot bad not awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to try the newest chromecast. Didn't like how i can't turn on TV with the remote. Overall click on remote is a bit clunky but i'm happy with the interface layout for now.
I would recommend this to a friendLove it
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can watch all my k drama and control it with my google nest hub
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great been happy with my purchase and I'm always using it
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how I can use this as my smart home control also I ordered this product on a plane and it got there in 2 days
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service The salesman Winnie Winnie detail to explain all the kitchen appliances and the TV in the Michael wing and Dishwash Machine I live there when the detail thank you
I would recommend this to a friendOK once it gets something actually playing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this device, the only thing my chromecast needed was a remote! unfortunately, this one also comes with buggy software, an iffy remote control, and a terrible interface. First, the chromecast bugs. Often I have to reboot my chromecast, probably once a month. This device simply crashes when I attempt to cast content, getting hung on the youtube or netflix launch screen but never loading. Many, many times I will directly click youtube or netflix only for the app to crash back to the launcher. The remote is also iffy. I have owned two of these chromecasts for about 5 months and have had to repair the remote to both of them multiple times. If you are not familiar with navigating a remote controlled device while the remote control isn't working, its not fun. Last, the interface. I like a clean, simple interface that shows you your apps and is snappy. This is a lag filled, ad ridden useless launcher that throws 15-20 little title screens at you of stuff you probably don't even own and have no access to watch. On the "Apps" tab? they are four rows down, underneath at least five ads, and a "top for you" section. Why are these in the "apps" section of the launcher? Why are the "search" and "for you" sections the same? why do I need a section for "movies" and "shows" when all the apps already separate that? Between the useless, cluttered and unusable slow interface, the constant crashing, the absolutely relentless Ads on the homescreen, and the constantly iffy remote, I would not buy these again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi ig88b1, we appreciate your feedback on Chromecast with Google TV. We apologize for the poor experience you've had with it, and we understand how frustrating the experience may have been for you.
Bugs and performance issues with Chromecast are mostly caused by a possible congestion in your network. For the best experience watching your favorite content, Chromecast typically requires a high-speed internet connection of at least 20 Mbps. You may verify this by removing some of the devices you have connected to your network and see if you will get a stable performance with Chromecast. Once you verify the issue is related to congestion, we recommend contacting your Internet service provider for a possible upgrade of your bandwidth.
If you´re willing, we can have a look at the issue. You can always reach out to our support team for further isolation by going to the Google Chromecast help page here: https://support.google.com/chromecast/gethelp
So far, so good . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far. Having trouble understanding some aspects of how it functions but I think I will "get it" overtime and so I expect my experience with it should improve.
I would recommend this to a friendLove this thing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! No more hooking up tv to chromebook with hdmi cable
I would recommend this to a friendGreat way to get 4k content
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fun, adding Chromecast to a TV turns it into a internet box and this device has great quality.
I would recommend this to a friendSmart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This update on the Chromecast is great, now an old television can be turned into a full smart tv
I would recommend this to a friendMakes watching shows a breeze
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turns any TV into a smart TV and makes watching shows so easy.
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for turning your tv into an android tv. The apps are smooth and overall I'm enjoying this purchase.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this product . Using it in my guest bedroom! Working great
I would recommend this to a friendGreat in tandem with an Oculus Quest!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my cousin for his birthday, so I could watch the games he was playing on his new VR headset.
I would recommend this to a friendIt’s great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I just realized I didn’t need it that doesn’t mean it’s not a fantastic item for what it does
I would recommend this to a friend