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Customer Ratings & Reviews

Model:
GA01919-US
SKU:
12377596

Customer reviews

Rating 4.6 out of 5 stars with 9410 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 9,410 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and to add apps. Works great with Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it works as advertised way better than a fire stick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for wireless, but a couple bumps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this piece to wirelessly connect to a projector to my phone. There’s a screen mirroring function, and after downloading the app (Screen Mirror+) it does just that! We’re getting the most out of our money by watching Hulu and Netflix with it too (on said projector!) The Chromecast loads immediately, it’s super responsive, and the design of the cast AND the remote are sleek, tiny, and lightweight. The only issue we’ve had is commercial breaks will sometimes freeze the picture (yet the audio still plays) making it pretty disruptive to watching anything you don’t have an ad-free subscription to (Hulu specifically in this case). It makes watching apps possible, but something about it cutting between ads and resuming your show can throw it off. We don’t have this problem on our mobile devices or desktops when using the same apps. Usually we can pause and unpause the cast and it will correct itself, but not always. It feels equivalent to blowing on an N64 cartridge and hoping it will work this time. It usually does if you wake it up with a button press. If not, we restart the episode and that fixes it, but again, that’s pretty disruptive to streamlined viewing. It makes viewing possible, but at the cost of nudging it during commercials. Ultimately, I got it for projecting my art from my phone through a projector onto large canvases, and it is PERFECT for that!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Lauren, thanks for sharing your feedback. We’re sorry to hear that your Chromecast with Google TV has unexpected performance and quality issues.

      Video quality issues like freezing and stuttering, and Audio sync issues can be caused by several factors. Here are the possible causes:
      - Power saving mode is on.
      - Your devices are not within 15 to 20 feet from each other.
      - Your devices are outdated.
      - Battery-draining apps are running.

      We could also be looking at connectivity issues related to Wi-Fi network congestion, weak signal or interference.
      Performing basic troubleshooting may help. Here’s how:
      - Unplug your Wi-Fi router for about 1 minute then plug it back in.
      - Disconnect the power cable from the Chromecast device, then reconnect the power cable back.
      - Toggle Wi-Fi off and on from the mobile device you’re using for your Chromecast device.
      - If you have a dual band router, try setting up your Chromecast on either 2.4GHz or 5GHz bands.

      If unresolved, we suggest performing factory data reset:
      With the Chromecast Voice Remote:
      - In the upper right of your TV screen, select your profile, select Settings.
      - Select System, select About, select Factory Reset.
      From the Chromecast device:
      - While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
      - When the LED light turns solid white, release the button and the Chromecast will then reset.

      If the issue persists, please reach out to our support team so we can have a closer look and we’ll do our best to help you. You’ll find us here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Chromecast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromecast is working very well and also it's good in price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is a good addition and great once you get the hang of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gives new life to your older TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot, but there are two things that keep it from being five stars. First, I have had a couple instances of the software crashing. Not a big issue as it resets itself and reloads without issue. The second item is that the remote’s design makes it somewhat slippery to the hand and surfaces. I believe it should have some rubber surfaces so it sticks a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best streaming device on the market. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item good 4k i will buy another one for my other tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old xbox one that we were using as a media center with this. It connects to all the apps my family uses and works 99% of the time. We do have the occasional issue with connecting to wifi but unplugging and pluffing it back in does the trick every time this happens.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Jandringa! Thanks for taking the time to share your feedback. We’re glad that it meets your needs most of the time, especially in connecting to your favorite apps. We understand your occasional Wi-Fi connectivity issue and we’re sorry for the inconvenience it causes. While the "unplug and replug" method works as a temporary solution, we'd love to help you troubleshoot further and find a more permanent fix.

      Here are a few steps you can try:
      - Check your Wi-Fi connection: Ensure a strong and stable Wi-Fi signal reaches your device. Run a speed test to verify your internet connection is working properly.
      - Restart your device and router: Sometimes, a simple restart can refresh the connection and resolve temporary glitches.
      - Position your device optimally: If possible, place your device closer to your router to avoid signal interference.
      - Check for software updates: Ensure your device is running the latest software version, as updates often contain bug fixes and performance improvements.

      If these troubleshooting steps don't resolve the issue, please don't hesitate to reach out to us at the following link and we'd be happy to assist you further in achieving a seamless Wi-Fi connection: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    great overall remote situation suboptimal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents love the chromecast, after having complaints about their smart TV being slow I got them this for xmas(2023). They haven't had buffering and issues with speed yet. They do dislike the remote as it is small, easy to lose, and doesn't have all of the buttons they are used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. Need a good wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and user friendly. simplistic look but also sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromecast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my brother and he said it worked perfectly. They loved it so much they bought a 2nd one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, love to use in the old tvs in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response. Universal remote. Easy to spot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to receive it because this color was out of stock everywhere, but I love it! It's so much faster than previous models. The remote easily controls our Samsung TV and the its color makes it easy to spot anywhere in the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Chrome Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Google Chrome. Easy to use and love that it eliminates the other remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to Add/Upgrade an older Smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to give an older smart TV new life. Smooth menus, tons of Apps available (Android TV based, so you could use your TV provider account for many of them) You could easily eliminate a cable box with this and your cable provider account. Google assistant, source option, and volume are added features. I'd go five stars if you could filter out items that you do not subscribe to. I use this on the same 2013 model Samsung 60" TV/Room as a Bose 500 With Google Assistant, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive do it all 4K streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use, and inexpensive for all of its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Streams off my pc perfectly. Just what I was expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast with Google TV Delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install and connect with Google account. Works great.

    I would recommend this to a friend