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Customer Ratings & Reviews

Model:
GA01919-US
SKU:
12377596

Customer reviews

Rating 4.6 out of 5 stars with 9410 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 9,410 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having trouble with a tv that is set up as a wireless. The device I bought at Best Buy solved my problems. Isaiah Aric knew exactly what I needed. He was so helpful and gave me his card in case I had questions. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compelling streaming option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device brought new life to my old flat-panel tv, giving it smart tv functionality in a hidden minimalist package. The remote feels a little cheap/slippery, but hey, at its price point, it's nearly impossible to beat.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, we appreciate you for posting your review on Chromecast with Google TV (4K). We're sorry to learn that your experience with the remote has been less than ideal when it comes to the build quality. Your feedback here will be relayed to the right team for future improvements. If you have any questions or need technical assistance with your Chromecast, please don't hesitate to contact us on our Google Help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Chromecast with Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iteration of the Chromecast is amazing. I’ve been using this for a month and I absolutely love the snappiness of the android interface. My only complaint is the position of the volume buttons. The placement of these buttons are a little awkward. It’s really hard to not press other buttons when trying to adjust the audio volume. All and all it is a very good product that supports 4K output.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but fragile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a nice gadget, I can do all it that want in a tv and more, a lot apps available in android and is compatible with apple iPhone to casting and the best is that you can do open apps direct in chromecast. Is better that a smart tv. But remote control is very fragile, handle with care, because I not give 5 star

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AACC, we're glad you liked the features on Chromecast with Google TV. We do apologize to hear that you find the Voice Remote very fragile. We're always on the lookout for ways to keep improving our products and services, and we've definitely taken note of your feedback and we'll make sure to pass this along to our product team. In the meantime, if you need further assistance, please feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I wish there was more storage because you will fill it up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time was as schedule and of course the product was the one published. Great seller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this ony Roku TV as it is the preferred OS we use with all of our Google IoT products at home. Hoping for Google to add Wi-Fi 6 one day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Significant upgrade from previous version. Fairly easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing preventing me from giving this product 5 stars is the remote. The remote should be rechargeable and stores should carry different color options for those who choose to purchase devices for other rooms in their home without getting the remotes mixed up. All things considered (mainly pricing), this is the best streaming device on the market.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Justin, we appreciate the feedback on your Chromecast with Google TV. We're glad to hear that you've enjoyed your experience using the Chromecast. We're sorry to hear that you had limited options when it comes to the color of the remote. The batteries used in the remote can be replaced using store-bought AAA 1.5 V alkaline batteries. Your feedback on the remote being rechargeable is noted and rest assured that we will relay it to the right team for future improvements.

      If you have additional questions or need further assistance with the device, feel free to contact us on our support page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Streaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device and is a little faster with the recent update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to receive Discovery+ direct to TV. Working very well and also received apps for Youtube, Pandora, Amazon Prime etc. Only complaints are the remote, it's small and slippery, hard to handle but getting accustomed to holding it. Over all very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Listings and remote make the difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is a great addition, so you don't have to always cast from your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for the new 4k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the new 4k TV. Haven't really used he remote yet except for setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Speech Recognntion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is flawless in its ability to understand speech. It makes such a big difference in the way we navigate thru the almost endless number of selectins to watch on TV. We are glad we spent about 20 dollars more for the better model. We had Apple TV years ago. It was a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Streaming Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has really stepped it up with the latest addition of their Chromecast device. We previously used a Roku and this has totally replace that due to its ability to be able to control the power and volume of our TV. The software interface is also more user-friendly than Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Definite Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Chromecast 4K makes it convenient to use apps to watch apps such as YouTube. The voice assistance makes it easy so you do not have to type in and picks up what you are saying well. The video quality with 4K is great! Love using this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacation purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was away on vacation and needed to purchase something to keep my 14-year-old entertained. This was inexpensive, easy to set up in the hotel and got her through down time in the hotel. It will be our constant vacation companion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromecast works well, however I told me Geek Squad agent what the problem was, and what I had, he told me to purchase it. Well I found out I did not need it! Once again SOLD something...not needed. I know you need to make money, but sell me something I need, or don't have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Google made a good TV stick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Finally, Google made a real competitor to Fire TV and Apple TV. Google Assistant integration works fast and seamlessly. The UI design looks good, and I like how it aggregates series and movies from different streaming services and makes recommendations on the main screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old one is better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old chromecast without remote works better than this and i never faced any problem with that. I dont know but this one has software issues and some times the cromecast doesnt work when casted from a cellphone and sometimes it does not appear on the list of available chromecast devices until its rebooted. Firmware is updated to the latest one but issue is still there.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AhmadAkram, thanks for the feedback. We’re sorry to learn about the issues you have with your Chromecast with Google TV. We’re here to help.

      Make sure that both your phone/tablet and Chromecast are connected to the same Wi-Fi network and you are using a cast-enabled app listed here: https://store.google.com/us/product/chromecast_apps.

      We suggest trying these simple steps that may help:
      With the Chromecast Voice Remote:
      - In the upper right of your TV screen, select your profile and then Settings .
      - Select System and then About and then Factory Reset.

      From the Chromecast device:
      - While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
      - When the LED light turns solid white, release the button and the Chromecast will then reset.

      If unresolved, let our support team help you and see what is causing this, you can reach out to us using this link: https://support.google.com/chromecast/gethelp madebygoogle