Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 12377596
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Nice chromecast!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, now I can watch movies, news and programs that before can’t see it.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is amazing. my daughter loves it. she can talk to the remote and the streaming app appears on the tv
I would recommend this to a friendOK once it gets something actually playing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this device, the only thing my chromecast needed was a remote! unfortunately, this one also comes with buggy software, an iffy remote control, and a terrible interface. First, the chromecast bugs. Often I have to reboot my chromecast, probably once a month. This device simply crashes when I attempt to cast content, getting hung on the youtube or netflix launch screen but never loading. Many, many times I will directly click youtube or netflix only for the app to crash back to the launcher. The remote is also iffy. I have owned two of these chromecasts for about 5 months and have had to repair the remote to both of them multiple times. If you are not familiar with navigating a remote controlled device while the remote control isn't working, its not fun. Last, the interface. I like a clean, simple interface that shows you your apps and is snappy. This is a lag filled, ad ridden useless launcher that throws 15-20 little title screens at you of stuff you probably don't even own and have no access to watch. On the "Apps" tab? they are four rows down, underneath at least five ads, and a "top for you" section. Why are these in the "apps" section of the launcher? Why are the "search" and "for you" sections the same? why do I need a section for "movies" and "shows" when all the apps already separate that? Between the useless, cluttered and unusable slow interface, the constant crashing, the absolutely relentless Ads on the homescreen, and the constantly iffy remote, I would not buy these again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi ig88b1, we appreciate your feedback on Chromecast with Google TV. We apologize for the poor experience you've had with it, and we understand how frustrating the experience may have been for you.
Bugs and performance issues with Chromecast are mostly caused by a possible congestion in your network. For the best experience watching your favorite content, Chromecast typically requires a high-speed internet connection of at least 20 Mbps. You may verify this by removing some of the devices you have connected to your network and see if you will get a stable performance with Chromecast. Once you verify the issue is related to congestion, we recommend contacting your Internet service provider for a possible upgrade of your bandwidth.
If you´re willing, we can have a look at the issue. You can always reach out to our support team for further isolation by going to the Google Chromecast help page here: https://support.google.com/chromecast/gethelp
Chromecast 4K
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are too bright at times. There should be a better balance between the colors. But for the price you are paying this is the best.
I would recommend this to a friendterrible remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up a lot. Very poor remote control. use your phone as a remote instead.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Selfj, thanks for sharing your feedback with us about the Chromecast with Google TV, and we’re sorry to hear your expectations are not met.
The Chromecast device was built to operate between certain temperature thresholds. When Chromecast operates at the upper level of this range, the device becomes warm to the touch. It has been tested under high performance conditions and that the resulting temperatures are well within the safety limits specified by the International Electrotechnical Commission (IEC) in order to pass regulatory requirements.
If you think your Chromecast is overheating, try the steps below that might help:
Step 1: Unplug the Chromecast device from the power source and from the TV, and let the device cool down for 10-15 minutes.
Step 2: Try to plug the Chromecast device to a different power outlet.
Step 3: Make sure the Chromecast is correctly plugged in.
- Make sure the power outlet is not prone to surges.
- Place a Chromecast device where there is proper ventilation to dissipate heat. Avoid placing Chromecast devices near sources of warm air such as the TV’s vents.
- If the power source is plugged into the TV's USB, plug Chromecast directly into the outlet so it can get consistent power.
- If a special cable or adapter is used to connect Chromecast to the power outlet, make sure voltage does not exceed 5V.
- Make sure the TV is tuned to the same HDMI input that the Chromecast is connected to.
You can contact us anytime through phone or chat if further assistance is needed. So we can also learn more about your challenges with using the remote. You’ll find us always available here: https://support.google.com/chromecast/gethelp
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this product . Using it in my guest bedroom! Working great
I would recommend this to a friendDoes the Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for travel purposes. Makes enjoying all my streaming services on one device while in hotel rooms
I would recommend this to a friendGoogle Chromcast tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent device, I have been using it for days and it connects very well with the google home ecosystem
I would recommend this to a friendChrome so good.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You’re paying for what you are getting. Better than what I expected.
I would recommend this to a friendBest Buy shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So thrilled about this purchase. The salesperson recommended this item for me. Easy to install, no time at all.
I would recommend this to a friendGoods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good the best good good
I would recommend this to a friendsuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendChrome cast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product, I recently purchased 3 earlier and I’m quite happy with this item
I would recommend this to a friendDefinitely worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for many streaming apps and not so SMART TVs one already has. Works with some security cam apps.
I would recommend this to a friendParent Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to connect alright device for what I needed it for, to be able to view facebook on the tv.
I would recommend this to a friendWorks very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does seem kinda slow compared to my other video devices.The operating system is nice and easy to use.
I would recommend this to a friendBrand response from Google Team
Posted .Hi, LongtimeBestbuyCustomer! Thanks for your feedback. We're glad to know that you find the Chromecast with Google TV nice and easy to use. We're sorry to hear your device is slow, but we're here to help. We want to know more about the issue you're experiencing whether it's a slow connection between your casting device to the Chromecast or if it's a slow Wi-Fi connection issue. We suggest contacting our support team so we can work together to check and troubleshoot the issue, and help you improve your experience. You can reach out to us here anytime: https://support.google.com/googlenest/gethelp
Great for entertainment on the go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Highly recommend. Comes in handy while traveling to watch my favorite apps on the tv in my room!
I would recommend this to a friendChromecast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the Chromecast for my old TV but my TV was too old and couldn't connect this product. Had to return it and get a new TV. Not Chromecast fault.
I would recommend this to a friendGood but not excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast forward in some OTT platform is difficult and annoying. There is no dedicated button.
No, I would not recommend this to a friendEasy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Great buy. The device is Very user friendly.
I would recommend this to a friend