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Customer Ratings & Reviews

Model:
GA01919-US
SKU:
12377596

Customer reviews

Rating 4.6 out of 5 stars with 9410 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 9,410 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the amazon fire stick or even better...I use it more than my fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    구글

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good s너무 좋아요 엄청 쓰기 편리하고 짱이에요 유툽도 볼수있고 리모콘도 되고 짱짱

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy configuration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and configuration with gmail and google accounts. Works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to connect to my older smart TV to cast content.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product well designed and sturdy not bad should buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit and great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as marketed, we utilize this device often for streaming, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn any TV into Andoird TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade your old TV with HDMI into a Android TV in just for less than 50 bucks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What's the hype? ...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really understand the hype. To me, TiVO stream 4k is so much better. I hardly use this at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best google tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my google tv i get to watch all of my favorite tv shows and movies yaay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromecast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm enjoying this item. I get all the chanels I like. would recomand it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade to previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have more option to do with this new device than the previous version

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all worth the money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 6 months ago to use in a hotel room while out of town. It worked alright there. Finiky connecting to hotel wifi…these things shouldn’t be so finiky setting up, but whatever. I put it in the box and there it stayed for 6 months. Plugged it in at home last week. Updated it and all the relevant apps. Worked alright for one day. Then the remote started lagging….then quit entirely. Changed the batteries. Same issue. So I resorted to using my tv remote to control the chromecast. This worked for a couple days. Now, I have no picture, the light on the chromecast is on telling me there’s power to the little chunk of plastic (I have better words, but for this review I will maintain a G rating). For the frustration this device causes is not worth the couple of days or couple weeks you get in between spasms. If I could take it back to Best Buy and get a refund I would, but I’m a bit past the return date. All of these streaming devices have their inherent issues. They’re garbage. This technology has taken tv viewing from something that was relatively simple (turn on tv, turn channel until you find something of interest…to, turn on chunk of plastic, cross fingers that it connects to the internet, streams an image and sound….) the whole concept is garbage. The apps are updated from time to time but they just create more bugs than they fix. Same with the google os… nothing is tested anymore in the lab, it’s tested in my livingroom and I am tired of it. And tired of Best Buy selling this garbage with a smile on their face with their palms out. The google chromecast 4k is not a worthy device, it’s full of software bugs. And google’s engineers know it. Bottom line, find something better perhaps an antenna on your roof. Cause this thing at some point will frustrate you as it did me…mark my words.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi rsa329, thanks for taking the time to share your review with us about the Chromecast with Google TV. It’s unfortunate to learn of your poor experience with its overall performance, and we can imagine how frustrating this has been for you.

      If your TV screen is black or you're unable to get a signal when you try to set up or use your Chromecast device, try the troubleshooting steps below:

      - Make sure the Chromecast is plugged using the power cord and power adapter that came with the Chromecast. The Chromecast should be plugged in directly to a power source.
      - The LED light on the side of the Chromecast should be lit up.
      - Make sure the TV is tuned to the same HDMI input as the Chromecast. On most remotes, this is done using the Input, Source or Menu button. You may have to cycle through a few inputs before you find the correct one (Example: HDMI 1, HDMI 2, etc.).
      - If the TV still only shows a black screen after you've completed the above steps, reboot your Chromecast.
      To reboot your Chromecast, unplug the power cord from the Chromecast device. Leave it unplugged for one minute before you plug the power cord back in. When you unplug the Chromecast from the TV’s HDMI port, it does not reboot the device. It must be disconnected from the power source in order to reboot.

      We care about your experience. If you’re still having trouble with your Chromecast, we’re hoping to learn more about your concern. Please visit anytime at: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable products. Met my expectations. Can do VPN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice and easy to purchase at store. Needed for my web surfing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android UI and easy casting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for casting and really nice google interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great step up from the original Chromecast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chrome , I bought one first to try and this is my second one.. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromecast with Google TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the menu on the screen with the new version of Chromecast. The remote control is a small and little difficult to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Chromecast TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Google TV portion. Will never go back to network TV again.

    I would recommend this to a friend