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Customer Ratings & Reviews

Model:
GA01919-US
SKU:
12518640
$149.99
Save $50
The comparable value is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 9408 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 9,408 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with device. Easy to setup and use. Prompt delivert

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great. Easy to install and use. Google tv is amazing.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up google tv has. I went a head and got 2 one for myself and another for my parents that had dish set up. No tv is free for them, with the optional add ons of netflix, hulu, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got hung up in Plex and crashed my Plex server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was raving about this streamer so I thought I'd try it out. I currently use an Apple TV 1080p and a couple Roku Ultras. Granted those devices cost 2x and 3x more than this Chromecast, but it was more sluggish right off the bat than all the reviews videos I watched. It's pretty slow to boot up as well, not that it should be booting up that often. I'm also prefer the plain jane UI's of the Roku and Apple TV to the Google TV UI. The nail in the coffin was when I tried to watch some full bitrate blurays ripped to my Plex server with the Plex app. They were very slow to load and one movie got hung up when I tried to skip chapters. The only way I could stop it from trying to play was to reboot my Plex server. Amazingly, rebooting the Chromecast wouldn't fix it. I put the Chromecast back in its box to return and played the same film through Plex on the Roku (ethernet) and even the lowly Plex app on my LG TV (wifi) and it played PERFECTLY. Wow.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi JimBanville,

      We're appreciative of the feedback you provided us. We're sorry to hear of the performance issue with your Chromecast with Google TV.

      Your Chromecast with Google TV was designed to provide you with a smooth experience. We recommend on trying out the troubleshooting steps below to see if the issue could be related to factors other than your Chromecast device:
      - Ensure that your Chromecast is connected to your 5 GHz Wi-Fi network.
      - Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your internet service provider for resolution.
      - We recommend a Wi-Fi network with 25 Mbps download speed that can ensure smooth 4K experience.
      - If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
      - If it's still unresolved, perform a factory reset on the Chromecast with Google TV:
      a. While the Chromecast is plugged into the TV, hold down the button on the Chromecast device for at least 25 seconds or until the solid LED light turns into a flashing red light.
      b. Once the LED light turns blinking white and the TV goes blank, release the button. The Chromecast device will begin the reboot sequence.

      If you will still face the same issue even after following the steps we provided, we need to find out what may be causing it. Feel free to contact us so we can improve your experience here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this Chromecast. easy to install and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and quickly. Sometimes too quickly when holding down a direction to go across a row or down several rows-Zoom! The remote has better range than my Roku one does, a plus for the way I use these devices. It does sometimes feel a bit small. 4 stars because the app my wife most uses--like 98% of the time--is Still Not Available (on Android, Chromecast): AT&T TV. (but it runs on my Chromebook? Go figure)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set up with many apps. Project feature easy to execute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old xbox one that we were using as a media center with this. It connects to all the apps my family uses and works 99% of the time. We do have the occasional issue with connecting to wifi but unplugging and pluffing it back in does the trick every time this happens.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Jandringa! Thanks for taking the time to share your feedback. We’re glad that it meets your needs most of the time, especially in connecting to your favorite apps. We understand your occasional Wi-Fi connectivity issue and we’re sorry for the inconvenience it causes. While the "unplug and replug" method works as a temporary solution, we'd love to help you troubleshoot further and find a more permanent fix.

      Here are a few steps you can try:
      - Check your Wi-Fi connection: Ensure a strong and stable Wi-Fi signal reaches your device. Run a speed test to verify your internet connection is working properly.
      - Restart your device and router: Sometimes, a simple restart can refresh the connection and resolve temporary glitches.
      - Position your device optimally: If possible, place your device closer to your router to avoid signal interference.
      - Check for software updates: Ensure your device is running the latest software version, as updates often contain bug fixes and performance improvements.

      If these troubleshooting steps don't resolve the issue, please don't hesitate to reach out to us at the following link and we'd be happy to assist you further in achieving a seamless Wi-Fi connection: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great Dea;

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. First time cord cutter and this works well. Better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely sleek and easy to use. I would definitely get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great overall remote situation suboptimal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents love the chromecast, after having complaints about their smart TV being slow I got them this for xmas(2023). They haven't had buffering and issues with speed yet. They do dislike the remote as it is small, easy to lose, and doesn't have all of the buttons they are used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install and the technology is very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade for only $10 more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to the regular Chromecast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is really amazing! Much better than others I have had in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have YouTube TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with google home and works well. Voice recognition is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell, but for now it does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it compared to other streaming devices, but I'm currently having to order a new one, due to my oldest one connecting to wi-fi but having "No Internet". I've gone through all of the troubleshooting, read forums, and have decided to order a new one in hopes this will solve my problem. My oldest device had been hard-wired with their ethernet adapter, and after moving homes and swapping it to wi-fi, I had no luck getting it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my Samsung smart TV. Easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Chrome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use good for any TV quality is worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming product and easy to use. More channels and apps to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy set up, and had all the apps that I use. Would recommend.

    I would recommend this to a friend