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Customer Ratings & Reviews

Model:
GA01920-US
SKU:
6425979
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Customer reviews

Rating 4.6 out of 5 stars with 9397 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 9,397 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a older tv, this wokred fabulous m. Easybto maneuver. Easybtonuse. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Interface

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best interface out there, goodbye forever ROKU. Basically like having Netflix recommendations for all your apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromecast with Google TV is great. I really enjoy that they added a free game section to the app lineup, I can also speak my request for shows.The only downside is I still need my TV remote to turn the power off and you can't access their Stadia platform.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Traveler,

      We're always appreciative of the feedback that you provide us. We're sorry to hear that Chromecast with Google TV didn't meet your expectations.

      Your feedback matters a lot to us. We'll make sure to pass this along to the right team as it helps us to improve our products and services. Should you have any further questions, we'd be happy to answer them if you can visit us here: https://support.google.com/chromecast/gethelp madebygoogle

  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great for a guest room

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for a guest room to make your subscription services available via remote. With the new kid features, this is also great for a kids room with self-guided access.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 4 out of 5 stars

    Great upgrade, but software still a bit glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is a nice add, and love the promise google tv has. It really just needs a bit more work for seamless connectivity. Too many glitches from time to time on connection or menu staying up while casting v playing off the screen menu.

    I would recommend this to a friend
  • Pros mentioned:
    Interface

    Rated 2 out of 5 stars

    Great for Google to make advertising money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connection on this is rather terrible. It's not like connecting your earbuds to a tablet or phone as far as stability goes. The audio will cut out if you are any distance from your TV. Chromecast is not designed to show you the streaming services you have so you can easily pick a show or movie. It is designed to show you what Google has been paid by your streaming services to feature. Google has hidden the streaming streaming services you subscribe to behind a lot of layers of endless clicking. You will see ads for shows first, but you have to hunt for your list of streaming services. You have scroll to the "My Apps" just to see SOME of your apps, and it's literally just one line on an entire screen and then you have to click AGAIN TO show them all. An entire TV screen is available but Google can only show me one row of apps at a time? Get out of here with that backwards coding, Google. If you side load an app it won't even show up in the My Apps section. You have to go into your account, into settings and then try to find them there. Opening up a streaming service from the home screen takes significantly longer than it should just to even get started watching a show because of all the endless layers of user interface that bury access to your list of services. My guess is this is done so Google can extract maximum advertising money for your eyeballs. You will see what Google wants you to see, not what you want to see. The other major competitor's device is significantly easier for use. Your apps will be right on the first screen on a R O K U brand device, easy to find. Not on this Chromecast disaster.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Greg, thanks for sharing the details of your experience with using the Chromecast with Google TV (4K), and we’re sorry to learn your expectations are not met. We've taken note of your feedback and we’ll share it with the right team for future improvements.

      Meanwhile, there could be several reasons that can affect the performance of your Chromecast and we’d like to rule out the possibility of your Wi-Fi connection being the cause of this issue. If you're willing, we suggest trying the simple steps below:
      - Check for possible interference. Appliances like your microwave oven, refrigerator or even your neighbors Wi-Fi network may cause interference with your Chromecast.
      - Check for possible congestion. Removing some of your connected devices may help relieve some bandwidth space and you may check if your experience will improve.
      - Ensure that your Chromecast is in a line of sight with your Wi-Fi router to get the best signal strength and Wi-Fi coverage.
      - Restart your router, mobile phone and Chromecast.

      You may also try clearing the app cache that might help as having a sizable amount of cache stored would affect its performance. Here’s how:
      - From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
      - Select Apps and choose the app you're having trouble with.
      - If you can't find it, select See all apps.
      - Select Clear cache and then Ok.
      - If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following the steps here: https://support.google.com/chromecast/answer/6254654

      If the perfromance issue still persists, we’d be happy to have a closer look and guide you with further troubleshooting. You can communicate with our dedicated team through our support channels anytime at: https://support.google.com/chromecast/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean this is made by google so we already know it’s made for the geek gods!! Easy to use and setup, it’s time to 86 those antiquated chrome cast and get you one of these puppies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, fast response and good control albeit a bit slippery

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to stream all networks plus cast all on one. Makes it so much easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Opinion

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets really hot after 3hrs of use, you can feel the aura of heat around it, but software wise I love the layout and how easy it is to navigate through the apps i have.

    I would recommend this to a friend
  • Pros mentioned:
    Interface

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the user interface and smoothness how the apps move. The search is accurate. I'm enjoying my regular tv like smart TV. Google nailed this Chromecast. Best of all streaming aids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than an 10 year old Roku

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple with ease of use. The menu system is so much better than Roku, I was a big fan of Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great streaming client

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for Plex Easy to navigate Easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure on the remote buttons compatibility

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy Setup. Gave 1 star less as in numerous apps the directional pad either works as forward/reverse or left/right arrows and not both. Wish it had dedicated forward/reverse and l/r arrows. Also a dedicated play/pause is needed for the same reason.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Works great with Nest Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could see my Nest Camera on my TV. The device works great and is now my primary stream device. The remote is excellent as well. Well better than others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great operating system and ease of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. It works with all my devices and I really like the operating system. Very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv fir the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing...didnt know something like this existed. So easy to use...love this (makes the garage TV is as functional as all others).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I heard that it works better than other brands. Pulled out my old brand and bam haven’t went back since.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromecast-google gadget replaced an older chromecast. Having a remote is a substantial improvement, over the old one that always required the phone to tune any station.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromecast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. I purchased this and got rid of my cable. I have all the apps I need for watching what I am interested in. Saves me $125 a month. It was easy to install and set-up.

    I would recommend this to a friend