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Customer Ratings & Reviews

Model:
GA01920-US
SKU:
6425979
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Customer reviews

Rating 4.6 out of 5 stars with 9397 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 9,397 reviews
  • Rated 2 out of 5 stars

    OK once it gets something actually playing.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this device, the only thing my chromecast needed was a remote! unfortunately, this one also comes with buggy software, an iffy remote control, and a terrible interface. First, the chromecast bugs. Often I have to reboot my chromecast, probably once a month. This device simply crashes when I attempt to cast content, getting hung on the youtube or netflix launch screen but never loading. Many, many times I will directly click youtube or netflix only for the app to crash back to the launcher. The remote is also iffy. I have owned two of these chromecasts for about 5 months and have had to repair the remote to both of them multiple times. If you are not familiar with navigating a remote controlled device while the remote control isn't working, its not fun. Last, the interface. I like a clean, simple interface that shows you your apps and is snappy. This is a lag filled, ad ridden useless launcher that throws 15-20 little title screens at you of stuff you probably don't even own and have no access to watch. On the "Apps" tab? they are four rows down, underneath at least five ads, and a "top for you" section. Why are these in the "apps" section of the launcher? Why are the "search" and "for you" sections the same? why do I need a section for "movies" and "shows" when all the apps already separate that? Between the useless, cluttered and unusable slow interface, the constant crashing, the absolutely relentless Ads on the homescreen, and the constantly iffy remote, I would not buy these again.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi ig88b1, we appreciate your feedback on Chromecast with Google TV. We apologize for the poor experience you've had with it, and we understand how frustrating the experience may have been for you.

      Bugs and performance issues with Chromecast are mostly caused by a possible congestion in your network. For the best experience watching your favorite content, Chromecast typically requires a high-speed internet connection of at least 20 Mbps. You may verify this by removing some of the devices you have connected to your network and see if you will get a stable performance with Chromecast. Once you verify the issue is related to congestion, we recommend contacting your Internet service provider for a possible upgrade of your bandwidth.

      If you´re willing, we can have a look at the issue. You can always reach out to our support team for further isolation by going to the Google Chromecast help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Super easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product, works exactly as advertised. Remote is a bit small for my liking, but manageable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't go wrong with Google for what it does

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Google products but after recently also getting fire TV remote and a Roku TV remote. I must say those systems give you a lot more features. The lack of buttons on this Google remote is not as good as I used to think it was

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello reddevilvs! Thanks for sharing your experience with your Google Chromecast with Google TV (4K). We're always working to make our services and products even better for our customers. You can share your feedback with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Chromecast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one this is excellent the fact that it have everything on the menu especially for the price of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent add-on to any smart tv! I really enjoy the intuitive controls and fast response of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we can watch pretty much anything we would on our smart TVs. This device is a must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Having trouble understanding some aspects of how it functions but I think I will "get it" overtime and so I expect my experience with it should improve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Promo off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the promotional items took a few phone calls and a week to get to the finish line. But otherwise good device.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Tehas, we appreciate your review on Chromecast with Google TV and value you for sharing your experience with the device. We're sorry to learn that you had to make multiple calls to get a resolution with our support specialists. Please know that our support team is always standing by to assist you with any technical concerns or questions you may have with your Chromecast. You can visit our Google Help page here for future assistance: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Chrome cast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Has all the streaming apps except for the Spectrum TV app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it's fast and small, navigation is smooth and I love that it connects to all my other Google products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good interface that lacks zip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good interface that lacks zip. Fire stick, probably a better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to turn any tv smart. The homepage combines all your platforms into one and makes it easy to find content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Chromecast TV service very good and I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much I bought another!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Google Chromecast platform and this new version is even better overall viewing & operating experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome cast device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying it more than I thought I would . It provides a lot of free viewing and allows me to cast to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome TV is wonderful to turn my normal TV to smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has voice commands that work with the google home system. You can also program more than one TV into the system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 years in and im not impressed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for 2 years now, and it mostly was just for movies that were on my google account and the like, and for that it was fine I guess. But when I finally "cut the cord" and got rid of cable, I realized just how bad this really is in terms of streaming. its laggy, slow, take forever to load a app, display a channel, change streams, etc. my other streaming box is 100% better and doesn't give me these issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Heavyoak, thanks for sharing your review here. We're sorry to learn that your experience with the Chromecast with Google TV has been less than ideal when it comes to the performance of the device. We'd recommend that you check your Wi-Fi network as well. Your Chromecast with Google TV needs a stable Wi-Fi internet to enjoy streaming your favorite shows and videos. If you've checked this already and are still experiencing the same issue, then we advise that you contact our support team for further assistance. You can reach us on our Google Help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv experience out right now! Streamlined and simple, even my parents understand how to use it

    I would recommend this to a friend