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Customer Ratings & Reviews

Model:
GA01920-US
SKU:
6425979
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Customer reviews

Rating 4.6 out of 5 stars with 9397 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 9,397 reviews
  • Rated 5 out of 5 stars

    Google tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work google. It works excellent with youtube tv. Also great with other google devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This has allowed streaming to be easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to connect to my older smart TV to cast content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great high definition is awesome and the rec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great high definition is awesome and the reception is great with Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much easier!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! So much easier to use than the samsung smart tV interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the main screen searches across your apps to recommend what you may want to watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very well can't get no card games on it to play takes a lot of gigabyte but you know you can get HBO Max something you can't get on firestick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Format and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has exceeded my expectations and is a great and is better than the native Smart tv layout.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! Bought it for my father-in-law who is in his 80's and even he can use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all worth the money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 6 months ago to use in a hotel room while out of town. It worked alright there. Finiky connecting to hotel wifi…these things shouldn’t be so finiky setting up, but whatever. I put it in the box and there it stayed for 6 months. Plugged it in at home last week. Updated it and all the relevant apps. Worked alright for one day. Then the remote started lagging….then quit entirely. Changed the batteries. Same issue. So I resorted to using my tv remote to control the chromecast. This worked for a couple days. Now, I have no picture, the light on the chromecast is on telling me there’s power to the little chunk of plastic (I have better words, but for this review I will maintain a G rating). For the frustration this device causes is not worth the couple of days or couple weeks you get in between spasms. If I could take it back to Best Buy and get a refund I would, but I’m a bit past the return date. All of these streaming devices have their inherent issues. They’re garbage. This technology has taken tv viewing from something that was relatively simple (turn on tv, turn channel until you find something of interest…to, turn on chunk of plastic, cross fingers that it connects to the internet, streams an image and sound….) the whole concept is garbage. The apps are updated from time to time but they just create more bugs than they fix. Same with the google os… nothing is tested anymore in the lab, it’s tested in my livingroom and I am tired of it. And tired of Best Buy selling this garbage with a smile on their face with their palms out. The google chromecast 4k is not a worthy device, it’s full of software bugs. And google’s engineers know it. Bottom line, find something better perhaps an antenna on your roof. Cause this thing at some point will frustrate you as it did me…mark my words.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi rsa329, thanks for taking the time to share your review with us about the Chromecast with Google TV. It’s unfortunate to learn of your poor experience with its overall performance, and we can imagine how frustrating this has been for you.

      If your TV screen is black or you're unable to get a signal when you try to set up or use your Chromecast device, try the troubleshooting steps below:

      - Make sure the Chromecast is plugged using the power cord and power adapter that came with the Chromecast. The Chromecast should be plugged in directly to a power source.
      - The LED light on the side of the Chromecast should be lit up.
      - Make sure the TV is tuned to the same HDMI input as the Chromecast. On most remotes, this is done using the Input, Source or Menu button. You may have to cycle through a few inputs before you find the correct one (Example: HDMI 1, HDMI 2, etc.).
      - If the TV still only shows a black screen after you've completed the above steps, reboot your Chromecast.
      To reboot your Chromecast, unplug the power cord from the Chromecast device. Leave it unplugged for one minute before you plug the power cord back in. When you unplug the Chromecast from the TV’s HDMI port, it does not reboot the device. It must be disconnected from the power source in order to reboot.

      We care about your experience. If you’re still having trouble with your Chromecast, we’re hoping to learn more about your concern. Please visit anytime at: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Good for elders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father is 72 years old and having a Google assistant on the TV has been a life save for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great but even better once I added a hub to add ethernet and added storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromecast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I am very satisfied with my purchase and will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy to use and set up. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ...Versus roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it is still hit or miss with my google assistant. I could be doing something wrong but Roku seems to be more compatible. Strange huh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast is the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product and so easy to use. Wish it was also available in black though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product! Reasonable price! Nice and knowledgeable personnel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working good. But it went black screen one or 2 times..not sure why.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi, RamcharanM! Thank you for sharing your experience with us. Were sorry to hear about the black screen issue of your Chromecast with Google TV. You can try the troubleshooting steps on this link that might help resolve your concern: https://support.google.com/chromecast/answer/6345122

      If the issue persists even after trying all the steps, we suggest contacting ur support team so we can check on your Chromecast with Google TV. Reach out to us here anytime: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for my mom and she loves how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . The quality and price is amazing. I recommend it!

    I would recommend this to a friend