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Customer Ratings & Reviews

Model:
GA01920-US
SKU:
6425979
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Customer reviews

Rating 4.6 out of 5 stars with 9397 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 9,397 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, have all the features of android TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT streaming device. Much better than other versions of chromecast. Used to be an avid roku user. All my rokus are gone and switched to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few simple software glitches but good product overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updates fixed issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit buggy at first but later updates corrected it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for T.Vs that can't download the newest apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Stadia. Can't change DNS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda disappointed in this device. I love the Chromecast Ultra and thought this would be even better but no - it doesn't support Stadia. For now anyway. Then, doesn't allow me to change DNS. Doesn't allow me to use VPN settings - the DNS settings are hard coded. Useless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast review Item was fairly easy to set up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Performance for the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google TV UI is really great. I'm surprised with how well it performs and how smooth it is. Having Google Assistant built in is definitely a bonus!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It will not work if going through an a/v to pass t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, after contacting customer service at google, I found out that this is made to ONLY connect directly to a TV and not through an a/v receiver. What happens when I connect to a pioneer or Onkyo receiver (with 4k) is that the tv does not receive the signal and there is no sound. It's almost like it doesn't have enough power to tell the stereo it is there. I can get it to work by changing HDMI input several time (going back to the ccgtv everyother time), or powering on and off several time. Please note that the inputs on have tried all work with everything else including cc1, cc1, cc ultra, xbox one (1st and 2nd gen), ps4, 4k blue ray, etc. This is my 2nd ccgtv and the other one did the same thing. It is VERY cool when it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    need improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you want ninja laptop time to load in something and which is stupid and I don't think I say instead you will stop in 14 120 P videos is ridiculous I hope that poker can fix that

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, thank you for sending in your review for Chromecast with Google TV (4K). We're sorry to learn that you're having a difficult experience with the device. We'd like to know more details so we can help identify the cause and provide you with troubleshooting steps that may improve the overall performance of your Chromecast. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Goo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooo[ooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome Cast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big difference for the last versions of this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to firestick. Good device for our home....

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great to use as Android TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great if you want to upgrade your TV to an android TV. Remote is easy to use and I like the idea of having the volume buttons on its side.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Chromecast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great devise, it performs as advertised. Easy to negotiate and loaded with features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your time and money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really neat at first but after a week of use it became very slow and sometimes unresponsive. A huge disappointed for a Google product. I would highly recommend a streaming device with Android TV. I have a Sony with Android TV and it works very well.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Tony,

      Thanks for letting us know of the issue with your Chromecast with Google TV. We do apologize for the disappointing experience you've had with it.

      We recommend trying out the troubleshooting steps below to try and see if the issue will be resolved:
      - Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your Internet service provider for resolution.
      - We recommend a Wi-Fi network with 25 Mbps download speed that can ensure smooth 4K experience.
      - If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
      - If it's still unresolved, perform a factory reset on the Chromecast with Google TV.
      With the Chromecast Voice Remote:
      1. In the upper right of your TV screen, select your profile and then Settings .
      2. Select System and then About and then Factory Reset.
      From the Chromecast device:
      1. While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
      2. When the LED light turns solid white, release the button and the Chromecast will then reset.

      If the issue persists, then we may need to find out what may be causing it to come up with a resolution. Please feel free to contact us so we can improve your experience here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Easy Install just like Android Phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Easy Install Just like Android Phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s so so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few months ago. The UI is okay, it lags at times and the remote works but the deign is not great. The center wheel sometimes does other functions especially if after you press the center option to select/go it sometimes go right/left instead.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Yuri76,

      Thanks for sharing some insights on Chromecast with Google TV.

      We appreciate your feedback as we're always looking for ways to improve our products and services. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Wifi connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were frequent wifi disconnections every few minutes. I looked up google support forums and can see lots of people facing this issue. So returned my Chromecast and will look for another product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Terrible compared to FireTV, Apple TV, even Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dumbed down android TV with a fancy remote. I say dumbed down because there's no actual app store. Even the cheap no name android TV boxes are better than this as they at least have expandable storage. This piece of work has a whopping 4GB of storage! lol I keep getting storage full alerts. I created kids accounts and it won't let me enable YouTube for them despite the age (only allows the ultra limited YouTube kids with like half a dozen channels and limited ability to search). Needless to say this thing is horrible. Went back to Fire TV.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi, thanks for reaching out. We're sorry for the poor experience you're having on Chromecast with Google TV.

      We know where you're coming from and we'll definitely take note of the details of your feedback. This will be passed along to the right team since we're always looking for ways to improve our products and services. For further assistance and help on Chromecast with Google TV, you may reach out to our support team via the Google Chromecast help page here: https://support.google.com/chromecast/gethelp madebygoogle