Customer Ratings & Reviews
- Model:
- GA01920-US
- SKU:
- 6425979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.
This summary was generated by AI based on customer reviews.
Slow.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this does what it needs to as a Chromecast, it is SLOW and laggy. A new version with a faster processor is really needed.
I would recommend this to a friendSubstandard. Google should be embarrassed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the level of effort that Google seems to be investing in its newest products. The latest Chromecast is no exception. Everything about it feels cheap. The picture quality seems substandard; everything appears washed out and dull. The remote is awful: cheap plastic feel, and the design is ridiculously flawed. Compared to offerings from Apple and Amazon, this Chromecast feels like it's years behind.
No, I would not recommend this to a friendAds on Homescreen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows Ad on homescreen. if you want to disable that it disables every other voice activity features which makes it useless then. I only bought it for its ability to use some of my android apps purchased on a big screen.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Kautilya, thanks for sharing a review to let us know some details of your experience with using the Chromecast with Google TV, and it’s unfortunate to learn of your issues with the ads that show on your homescreen.
You can try managing your ads on your Chromecast with Google TV by following these simple steps:
Opt out of ads presentation:
- Go to Settings.
- Select Privacy.
- Select Ads.
- Select Opt out of ads presentation.
If you need further assistance, you can always contact our support team here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Remote
Nice to have a remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something is wonky with the picture quality, it says wifi excellent but the picture quality looks like 480p on my 4k screen. Nice to have a remote now instead of fumbling with phone apps. That's a plus.
I would recommend this to a friendBrand response from Google Team
Posted .Hi inthecloud,
Thanks for sharing your feedback with us.
Chromecast with Google TV was designed to provide you with the best viewing experience watching your favorite movies and TV shows in 4K Ultra HD and 4K HDR resolution with your preferred streaming services. We recommend checking if your set up has the following items to ensure that you´re viewing on the highest resolution:
- An HDMI port that supports both HDCP 2.2 and 60 frames per second (60 FPS). Note: If you're using an AVR or soundbar, those will also need to support HDCP 2.2.
- A high-speed internet connection of at least 20 Mbps.
- A high speed HDMI cable. Recommended length: Less than 6 ft. (1.8m)
- Use only the power supply that was provided with your Chromecast with Google TV or Chromecast Ultra.
Should the issue persist, feel free to contact us and we´ll do our best to help fix the issue here: https://support.google.com/chromecast/gethelp
Clunk ui
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first. Find myself force closing apps and clearing cache because of slow reaction times with ui
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, ChristopherG. Thank you for sharing your review on Chromecast with Google TV (4K). We're sorry to learn that you're experiencing some lag issues with the device. We suggest checking if any app updates are in progress as this might make navigating or using the interface slower. You should also check any system updates as well. Another helpful tip is to uninstall apps that you don't use.
If you've done these steps before, we can also suggest expanding your Chromecast's storage. You will need a:
-Compatible USB-C hub with a power delivery port
-USB-C charger (higher than 1.5 A/7.5 W).
-Portable storage device, such as a USB stick or SD card.(If you use a USB storage device, use USB 2.0 or greater speeds)
If you need further assistance or have additional inquiries, please don't hesitate to contact us on our Google Nest Help page for immediate support: https://support.google.com/googlenest/gethelp
was not able to get laptop to tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was useless, for my needs. I thought I could use it for laptop to TV viewing. I did not know that an adapter was available that was USB-C to HDMI. and less money. The ChromeCast was good for those who wanted all those extras, which I did not need.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi nodisplay,
We're always appreciative of the feedback that you provide us. We're sorry to hear that Chromecast with Google TV didn't meet your needs.
Your feedback matters a lot to us as it helps us to improve our products and services. Should you have any further questions, we'd be happy to answer them if you can visit us here: https://support.google.com/chromecast/gethelp
Long way ahead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has micro-cuts in its wireless connection, it is also very unintuitive when it comes to updating applications, it works well but needs to be improved
I would recommend this to a friendBrand response from Google Team
Posted .Hi Anderson, thanks for sharing your feedback. We’re sorry to learn that you’re having connectivity issues with your Chromecast with Google TV.
For connectivity issues, it may be related to both the limited bandwidth caused by a congestion of your network or a possible interference. We recommend trying out the following:
- Remove some of your connected devices to free up some bandwidth space and test if you will experience the same issue. Chromecast typically requires a high speed Internet connection of at least 20 Mbps. If you verify congestion, we suggest contacting your Internet service provider for resolution.
- Check for possible signal interference. Placing Chomecast in a direct line of sight to your router and away from other possible sources of interference like a refrigerator, microwave oven, etc. might improve signal reception.
If the issue still persists, we may need to take a closer look at your device. You can contact our support team anytime using this link: https://support.google.com/chromecast/gethelp
That's a no from me...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried everything to get it to work. The majority of my Google TV purchases are missing on this device; however, all my purchases are visible on my Android phone (S20 Ultra). I called Google and they transfered me to four different people and departments. Somehow I was transferred to the Nest team, how this happened I will never know. I was really trying to move from Apple and the iPhone but this might be my breaking point. As I fairly technical, I did everything Google would want me to do, now I have to jump throught all the hoops all over again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Christopher,
We appreciate your feedback. We're sorry to hear of the difficulty you have setting up Chromecast with Google TV, and for the poor experience with our support team. We can only imagine how frustrating the experience may have been.
If you're willing to try, we recommend some steps below that might be helpful in finding your missing purchases:
- On your Voice Remote, press on the Google Assistant button.
- Using your voice, command Google Assistant by saying "Open Google Play Movies".
- Once the Google Play Movies app is open, check to see if you will find your missing purchases.
We hope you can give our support team another chance to improve your experience. We may need to have a deeper look at the issue to come up with a resolution. Please reach out to again us via the following support link to further work on the the issue: https://support.google.com/chromecast/contactflow
Welcome back to the 90s.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously remotes have been around for a WHILE. If this is your first chromecast you won't understand this review. We have had this version of chromecast for about a month because our old one gave out after years. Lets talk about the goods and bads. Good: 1. Has a main menu. 2. Recommends what to watch on all signed in platforms. That was quick.... Bads: 1. Disconnects from the internet, almost DAILY. like I have to consistently go back and click on my network just for it to say its connected. 2. It takes over other google devices, let me explain below. 3. Its a remote.....a smooth remote on top on that. More thoughts below. 4. Won't connect to certain apps, as if it just wont load past the company name. 5. Don't lose the remote, treat it like your nextborn child. 6. Having to login into every app all over again is great. Reference to #2: We live in an apartment with one google home and one google display. This version of chromecast overrides any action you tell the home and display to do. Ex. "Hey Google, turn on TV." She will respond as if she completes your voice action, nothing happens. You must use the remote to the tv or this chromecast's remote. #3: Google lined this remote with the same product that Griswald used on the bottom of his sled in xmas vacation. Final thought, just dont get the remote version. You will be annoyed. If you end up loving it, cool, youre an anomaly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, we appreciate you for sharing your review of the Chromecast with Google TV. We're sorry to hear that your experience with the device didn't meet your expectations when it comes to connectivity to your network and to certain apps. Your feedback here helps us better understand what you prefer with our products and services. Rest assured that we'll relay this to the right team for future improvements. If you need any assistance or have additional questions, you can contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Great Streaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. It does what it says it will do without any fuss.
I would recommend this to a friend Not ready yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromecast is still a work in progress. On the ESPN app, if you pause for more than 5 minutes, the Chromecast screensaver appears, and Chromecast doesn’t save where you paused! You have to go back to the app and fast forward from the beginning to try to find where you paused. Also, Chromecast doesn’t show the program while fast forwarding; you just have to guess based on time. Even worse, despite no picture while fast forwarding, after a few seconds Chromecast hides the time bar and fast forward controls (all controls like play, pause and fast forward are on screen, not on the remote).
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi DRob, thanks for posting your review. We're sorry to learn that your experience with your Chromecast with Google TV was less than ideal when it comes to pausing from a program or going back to the point you paused when the screensaver activates. Your feedback here is much appreciated and will be relayed to the right team for improvements that we can provide moving forward. If you have additional feedback that you'd like to share, you can follow the instructions on this link: https://support.google.com/googlenest/answer/7071494
Good product, horrible remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this streaming player, but I just could not stand the remote. The volume buttons are in a inconvenient place the way I held the remote in my hand. Also I found it to easy to hit the up or down instead of the middle button.
No, I would not recommend this to a friend- Pros mentioned:Speed
works great for casting, made my tv a smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fast and the remote automatically controls my tv and dvd player as well
I would recommend this to a friend Decent but lacks stated features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for a while and decided to go with roku ultra. This does not support dolby vision on some major apps like Disney plus..likely disneys fault but still. Some apps dont play 5.1 surround properly either. Also no support for att tv.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Jwc96, thanks for your feedback. We're sorry for the troubles this issue has caused you. By default if the app or the content supports Dolby Vision, your Chromecast with Google TV can automatically play it in that format.
We recommend the following troubleshooting steps:
- Check weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Make sure that your Chromecast is receiving power directly from your wall outlet and not the USB port from your TV.
- Plug the Chromecast with Google TV to a different HDMI port on the TV.
- If you have a dual band router, try setting up Chromecast with Google TV on either the 2.4GHz or 5GHz bands and see which band is more stable.
- If your Chromecast with Google TV is still having the same issue, please see instructions on how to factory reset your Chromecast with Google TV here: https://support.google.com/chromecast/answer/6254654
If the issue persists, we'll be happy to assist you further and help you in the best way possible. Please reach out to our support team here: https://support.google.com/chromecast/gethelp
To slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with this item. Tried to hook it up and get it to work, but it was more difficult than I thought. After doing so, it started to work. I would try to go to YouTube, it would have the loading screen for longer than usual.
I would recommend this to a friendBrand response from Google Team
Posted .Hi ZJRL,
Thanks for sharing your experience with us. We understand how that could be frustrating. Lag issues are oftentimes caused by different factors. We recommend checking on the steps below:
- Chromecast with Google TV requires a high speed Internet connection of at least 20 Mbps. This will also depend on the number of devices you are running. We recommend contacting your Internet provider for resolution.
- Weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave oven, refrigerator or other equipment.
- If you have a dual band router, try setting up Chromecast with Google TV on either the 2.4GHz or 5GHz bands and see which band is more stable.
If none of the steps fix the issue, please reach out to our support team for further troubleshooting and isolation here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Clean and Simple
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Clean and simple way to access all of my streaming apps.
I would recommend this to a friend Great for Youtube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for youtube. Can't get it to open CNN app. Not a problem with Roku or Firestick. The app opens part way then reverts to home screen. Yes I've tried all the supposed fixes . Word is that's been problematic with this crhomcast.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Bigbutterandeggman,
Thanks for sharing your feedback with us. Sorry to hear that you’re experiencing issues with the CNN app on your Chromecast with Google TV and we appreciate your effort with the troubleshooting.
We'd love to learn more about your experience as we may need to have a deeper look at what may be causing the issues you are having. We'll do our best to improve your experience if you can reach out to us here: https://support.google.com/chromecast/gethelp
Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had the Chrome Cast thing so I didn't know what it would do. For me, it's useless as I do not watch anything but a few channels on Dish. My TV is already equipped with YouTube and I don't watch Hulu or Netflix or things like that.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi tammyp1040,
We appreciate your feedback. We're sorry to hear of your disappointment with Chromecast with Google TV.
We recommend trying out a few other features with your Chromecast that might pique your interest:
- Easy access button to the Google Assistant on your Voice Remote.
- Google TV organizes movies and TV shows from all of your favorite services into a single screen.
- Get personal recommendations based on content you enjoy.
- Ask for a specific title or search by mood, genre, actor, and more by simply asking the Google Assistant, ¨Hey Google! What should I watch?¨ or ¨Hey Google! Find action movies.¨.
- Cast from thousands of compatible Android and iOS apps directly from your phone, laptop, or tablet.
- And mirror your Chrome browser tab to your TV.
We'd be more than happy to assist you should you have more questions about your Chromecast with Google TV. Be sure to contact us when you visit us here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Google Conversion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. The product was available and simple to pick up
I would recommend this to a friend Lack of third party apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the app is not in the play store, good luck getting a third party app on the chromecast. The slingbox app is nowhere to be found, but it's easily found on the fire tv platform.
No, I would not recommend this to a friend