Customer Ratings & Reviews
- Model:
- GA01920-US
- SKU:
- 6425979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.
This summary was generated by AI based on customer reviews.
Need better information on compatability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming device was not compatible with our older (6 or 7 years) TV - so returned the product. Best Buy was good on the return. Online specifications could have been better to set out which TVs this is compatible with.
I would recommend this to a friendBrand response from Google Team
Posted .Hi TomC,
Thanks for sharing some insights on Chromecast with Google TV. We're sorry to hear that you had to return your device due to compatibility issues.
We appreciate your feedback as we're always looking for ways to improve our products and services. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Best Chromecast to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for all in one streaming device look no further. This device is amazing and makes life so much easier
I would recommend this to a friend Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now this device is not doing me any good since I can't get shows to show without alot of stops and goes. I've tried my phone wifi and my satellite internet. Maybe when I get broadband.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi JohnR, thanks for giving us feedback about the Chromecast with Google TV. We’re sorry to learn of your poor experience with its performance.
To ensure you get the best experience, we recommend having the following requirements:
- A mobile phone or tablet running Android 6.0 or later, or iPhone or iPad with iOS 12.0 or later version.
- An active Gmail account. You may encounter issues using a G-Suite account.
- Ensure that you have an updated version of the Google Home app.
- A high speed Internet connection of at least 20 Mbps. Mobile hotspots and Captive portal networks are not compatible with Chromecast devices.
- A strong Wi-Fi network connection.
- A TV with High-bandwidth Digital Content Protection (HDCP) 1.3 or higher built-in. HDCP 2.2 is required to support 4K content. Most televisions that are five years old or newer and have HDMI ports will have at least one port that supports HDCP 2.2.
- You may visit the set up guide for your Chromecast with Google TV here: https://support.google.com/chromecast/answer/10109990
If the the performance issue still persists after connecting your Chromecast to your broadband, please get in touch with us and we’ll have a closer look into it: https://support.google.com/chromecast/gethelp
- Pros mentioned:Remote
You’re Google, get your updates fixed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. The remote is actually quite good. However their platform seems to be unstable. Twice since purchase I’ve had to reset the device because of a bad update.
I would recommend this to a friendBrand response from Google Team
Posted .Hi BigDaddyB,
We appreciate your feedback. We´re sorry to hear of the update issues you had with Chromecast with Google TV.
We'd like to learn more about your experience with your Chromecast device to figure out what may be causing the issue and offer you a resolution. Please reach out to us and we´ll do our best to improve your experience here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Streaming
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard this was a good streaming device; however, the one I ordered didn't work and I had to return it. Wound up buying a different brand.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Kreamer1, we appreciate you for sharing your feedback about your experience with the Chromecast with Google TV. We’re sorry to hear that it didn’t work well for you, and that you had to return it for a different device. We designed Chromecast devices with ease of setup and use, and we regret the inconvenience it has caused you. If ever you will decide to give it another try in the future, our dedicated team would be happy to help and guide you with using it effectively, and you’ll find us always available for your support concerns here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Streaming
Very Nice streaming device
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Streaming device works perfectly no issues so far
I would recommend this to a friend Just okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first one. Most of the time when I turned the TV on the screen color would be purple and green. I returned it for another one and it seems to be fine. Other than that nothing to get excited about.
I would recommend this to a friendBrand response from Google Team
Posted .Hi SteveL,
Thanks for your feedback on Chromecast with Google TV. Sorry that you had to return your first one but we’re happy that you now have a working unit.
We appreciate your feedback as we're always looking for ways to improve our products and services. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, quick to load and snappy. Only problem is the volume control isn't working with my 2015 Vizio M series as an FYI. I use a sound bar separately, but just a note.
I would recommend this to a friend Errors and wifi issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a gen 1 and the ultimate/stadia one as well and this one is by far the most glitchy. Day two of owning it an error screen popped up and was on the phone with Google support for an hour. It loses internet connection daily but everything else on my wifi isn't having issues. Love the idea and it reminds me of my apple TV with the menu but after struggling with it for a month I'm back to using the ultimate.
No, I would not recommend this to a friend- Pros mentioned:Streaming
Great little device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I can use it for streaming all my services.
I would recommend this to a friend - Pros mentioned:Ease of use
Google Chromecast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, Google has a variety of apps to choose from.
I would recommend this to a friend - Pros mentioned:Ease of use
Google chromecast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well with my smart tv. Easy to use and configure.
I would recommend this to a friend - Pros mentioned:Ease of use
Google tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the this new thing had a remote, easily to navigate all streaming platforms in one device.
I would recommend this to a friend - Pros mentioned:Ease of use
I love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite Google products. So easy to navigate through all streaming services. Definitely buying more.
I would recommend this to a friend - Pros mentioned:Interface
Missing functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek interface but it doesn't support some basic applications and then when you side load them in, they are severely laggy
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello AllyJames, thanks for posting your review on your Chromecast with Google TV. We're sorry to learn that your experience with your device didn't meet your expectations when it comes to applications that it supports. We'd recommend that you reach out to our support team so we can help find a better resolution for you that may improve your experience. Please contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Solid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must if you have youtube tv and other streaming services. It combines all of them together for ease of use.
I would recommend this to a friend Audio Codec Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio codecs such as Dolby and DTS do not work in apps like Vudu and Movies Anywhere. This is one of the few things holding this item back. Until an update/fix is released I won't be using the product.
I would recommend this to a friendBrand response from Google Team
Posted .Hi michigan19872005,
We're always appreciative of the feedback that you provide us. We're sorry to hear that Chromecast with Google TV didn't meet your needs.
Your feedback matters a lot to us as it helps us to improve our products and services. Should you have any further questions, we'd be happy to answer them if you can visit us here: https://support.google.com/chromecast/gethelp
Memory Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for several months and I liked the bright beautiful picture. Then I started to have problems with a spinning symbol in a major streaming video app and not loading. Maybe an update or something caused it. Rebooting seemed to help, but then it happens again. Also seems short on memory for downloading apps.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, David. Thanks for sharing your feedback about the Chromecast with Google TV (4K). We’re sorry to hear that your experience with its performance, and its storage capacity, is less than ideal.
A range issue or wireless interference can cause your Chromecast to have performance issues. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the Chromecast and your router as these items could block the connection. For more help, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282
We also suggest clearing the app cache that might help as having a sizable amount of cache stored, would affect its performance. Here’s how:
- From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
- Select Apps and choose the app you're having trouble with.
- If you can't find it, select See all apps.
- Select Clear cache and then Ok.
- If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following the steps here: https://support.google.com/chromecast/answer/6254654
We’ll share your feedback, about the storage capacity, with the right team for future improvements. If the performance issue persists, please don’t hesitate to contact us here and we’ll do our best to help: https://support.google.com/chromecast/gethelp
Not used often
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont use often, not that easy to use at 1st, takes a bit figuring out at 1st.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, KarenS. Thank you for sharing your review on your Chromecast with Google TV (4K). We're sorry that your initial experience with the device was less than ideal. We appreciate you for sharing this with us and have taken note of your feedback. It's important to us that we provide you with the best help possible and improve your overall experience. Please don't hesitate to contact us on our Google Nest Help page for any technical support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Streaming
Makes streaming easy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts all the streaming services at your fingertips.
I would recommend this to a friend