Customer Ratings & Reviews
- Model:
- GA01920-US
- SKU:
- 6425979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.
This summary was generated by AI based on customer reviews.
Get the regular chromecast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your better off getting a regular 30 dollar chromecast to be honest this one doesn't connect with my samsung sound system and if u have a smart tv already no need to use the remote or apps
No, I would not recommend this to a friendGreat Chromecast, old version better!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really miss the first version of Chromecast, but I guess this does suffice.
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, MrIcy. Thank you for choosing Chromecast with Google TV (4K). We appreciate that you've been an advocate of the device. We'd like to continue providing you with awesome experiences and help you explore what else the Chromecast with Google TV (4K) can do for you. Please don't hesitate to contact us on our Google Help page for additional support here: https://support.google.com/googlenest/gethelp
Remote needs to be improved!.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, clunky at times and the remote is less than expected especially since remote needs replacement at my cost of course.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi VOLARE, thanks for taking the time to share your feedback with us. We're sorry to hear that Chromecast with Google TV didn't meet your expectations. We'll certainly pass this information to our product team and go back to the drawing board, since we're always on the lookout for ways we can keep improving our products. Your Chromecast with Google TV comes with a limited 1-year warranty from the original date of purchase. We'd be happy to check the issue you are having and see how we can help you best. You may reach out to our Google Chromecast support team using this link: https://support.google.com/chromecast/gethelp
Good but Not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea, but they don't have all the apps that the Firestick Does. SO I switched to it. I have everything else in my house Google and was really hoping this could be the final piece.
No, I would not recommend this to a friendNot happy with the product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within less than a month I couldn't control the remote I thought the battery was out. I changed the battery but it didn't resolve the issue. I took it back to Best buy to get an exchange and the exchange one when setting up it took about 2.5 hours trying to update software system. I had to take it back and The geek squad told me that it is okay I got home blocked in the TV and starts flash, blinking like when the TV doesn't have a good signal. And it keep disconnecting from the internet message popping up saying that something went wrong.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi united,
We appreciate your feedback. We're sorry to hear about the connection issue of your Chromecast with Google TV.
If your device is randomly disconnecting from your Wi-Fi network, we recommend performing a factory reset. Here's how you can do it:
With the Chromecast Voice Remote:
- In the upper right of your TV screen, select your profile and then Settings .
- Select System and then About and then Factory Reset.
From the Chromecast device:
- While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
- When the LED light turns solid white, release the button and the Chromecast will then reset.
We understand the poor experience you had with your Chromecast device and we would like to take a look and understand what's causing the issue. This will allow us to help you in the best way possible and improve your experience. Feel free to reach out to us here: https://support.google.com/chromecast/contactflow
A Headache not worth the commitment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has potential, and Google TV is amazing software. The constant troubleshooting between controlling the actual TV and Google TV will turn you back to the OEM remote.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing your feedback. We're glad you liked Chromecast with Google TV's software. However, we do apologize for your disappointment with the Voice Remote.
If you´re willing, we recommend contacting our support team so that we can have a look at the issue you´re having with your Voice Remote. Your Chromecast with Google TV comes with a limited 1-year warranty from the date of original purchase. We'd be happy to assist you further and work on improving your experience here: https://support.google.com/chromecast/gethelp
Not very good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own and have tried every streamer there is out there! From the the Apple tv to the fire tv, I like google products but this was not one! It feel like a rushed product HDR not good plus Vudu is at 1080p I know that is most likely an app problem. The picture is sub par and the remote is cheap just not a good streamer that I was hoping for and trust me i have tried every one around! Returned this and will stick with my favorite Apple tv!
No, I would not recommend this to a friendGood but still dumb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and UI. But needing to have it connected to a power outlet makes it hard to set up.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, DanteAns. We're glad to hear that you like the fantastic design and user interface of the Chromecast with Google TV (4K). We do understand that hardwiring it to power can be challenging for some users. Please note that the installation is a one-time DIY project that typically takes around 30-40 minutes. If you find yourself uncomfortable with the installation process, we recommend considering the option of hiring an electrician to assist you. They can provide the necessary expertise to ensure a smooth installation.
Furthermore, if you require any additional assistance or have any further questions, our support team is ready to help and you may reach out to them here: https://support.google.com/googlenest/gethelp
Better then roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this much more then roku. You can search for apps that are not pre downloaded and add them to this device. Odd the way it hangs from tv but its fine
I would recommend this to a friendBrand response from Google Team
Posted .Hi there Ryan, thanks for sharing your feedback on Chromecast with Google TV, and we’re sorry to hear that you find it odd the way it hangs from your TV. We’re taking your feedback seriously to work on improving our products and services. If there’s anything that prevents you from using your Chromecast with Google TV and its features effectively, please feel free to let us know here and we’d be more than happy to help you: https://support.google.com/chromecast/gethelp
ChromeCast is better than nothing, but not by much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, most of the time. But it's buggy and its interface often hangs. The CBS app on it is a disaster, frequently stalling out. Its remote control is too small and too rounded to be held securely in your hand (but it fits into their tiny product packaging so that's what you get). Would I buy it again? It's a cheap stop-gap that has mostly replaced out old AppleTV 1080P but if Apple ever gets their act together and releases an up-to-date AppleTV at a reasonable price, our ChromeCast will go into the "shelfware" pile.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Atlant,
Thanks for sharing your experience with us. Sorry you ran into some performance issues with your Chromecast with Google TV. We’re here to help and we’d love to improve your experience.
Your Chromecast with Google TV was designed to provide you with a smooth experience. We recommend on trying out the troubleshooting steps below to see if the issue could be related to factors other than your Chromecast device:
- Ensure that your Chromecast is connected to your 5 GHz Wi-Fi network.
- Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your internet service provider for resolution.
- We recommend a Wi-Fi network with 25 Mbps download speed that can ensure a smooth 4K experience.
- If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
- If it's still unresolved, perform a factory reset on the Chromecast with Google TV.
a. While the Chromecast is plugged into the TV, hold down the button on the Chromecast device for at least 25 seconds or until the solid LED light turns into a flashing red light.
b. Once the LED light turns blinking white and the TV goes blank, release the button. The Chromecast device will begin the reboot sequence.
If you continue to experience issues even after following the steps we provided, then we may need to have a closer look at the issue to find out what may be causing it. Feel free to contact us so we can improve your experience here: https://support.google.com/chromecast/gethelp
Chromecast with Google TV (4K)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Chromecast with Google TV (4K) - Snow review.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, Joseph. Thank you for choosing Chromecast with Google TV (4K) as your streaming device of choice. Your device comes with Google TV platform that provides intelligent suggestions across all streaming apps based on your interests and what’s currently trending. If you have questions and other concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Interface
This is great and well overdue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is awesome. Interface amazing. And it programs to your tv and sound bar super easy.
I would recommend this to a friend Not Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great allot of problems not really worth the money. Casting and stream is not always great and you always have to reset it and re install it. I expected more from google but this is no better then their past Chrome cast, Example last night while watching a show it kept fading and pixelating, also I wish I could remove the YouTube this app I destroying kids and I don't like that I can not take it off or disable it. This product has issues I wish it was better and more dependable for the money.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MRMS, thanks for sharing your experience with us, and we're sorry to here that Chromecast with Google TV didn't meet your expectations. We'll take a note of your feedback and make sure to hand it over to the right team since we're always looking for ways to improve our products and services.
You may try customizing your video experience on your Chromecast with Google TV by adjusting your display settings. Here's how:
- Open your “Display & Sound” settings.
- Turn on your Chromecast > at the top right of your TV screen, select your profile > Settings.
- Select Display & Sound.
We care about your experience with our products and would love to help as much as we can. You can reach out to us anytime if you need further assistance with your Chromecast with Google TV. You can contact us here: https://support.google.com/chromecast/gethelp
Glaring Mistakes and Omissions Mar This Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a lot to like but more to dislike about yet another Google misstep. This company needs better leadership and vision. Try this on for size: • If you have a library of Google Play Movies & TV videos, you cannot launch this app, now being renamed Google TV (wait, isn't the entire new interface called Google TV?—yet another Google branding gaffe and point of confusion), directly from the Google TV interface. You cannot even install and view the app directly from Your Apps. I found, however, that you can launch it by using the Google Assistant. Google instead wants you to scroll endlessly for your bought content using the Google TV interface. And if you turn the Google TV interface to apps-only mode, you cannot launch your purchased content AT ALL. You have to cast using a phone or other device! Think about this: You bought a Google device to play your videos purchased through Google but cannot play directly from the device like you can with other apps such as Vudu. This company needs some serious help with understanding logic. • Google's struggling streaming video game service, Stadia, doesn't even work out of the box. Google won't have support for Stadia until sometime in the first half of 2021. Are you serious? This company is just embarrassing. • The app continually shows me recommendations for Hulu, Disney+, HBO Max and other services even though I have turned off these services. Additionally, why is this list of services so skimpy? There are only about a dozen choices. I encourage people looking to aggregate content to use Reelgood or competing services. They miss some things, but it's a lot better than this thing.
No, I would not recommend this to a friendGood, but probably not worth 50 bucks unless you..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....use the Chromecast feature. It can't run high quality 4k movies on Kodi, but everything else works fine. I would have rather bought a nice quality android box.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi VincentJenei, thanks for taking the time to share your feedback. We're sorry to hear that you couldn't watch 4K videos using your Kodi app on Chromecast with Google TV.
Your Chromecast with Google TV can support resolutions up to 4K Ultra HD and high dynamic range (HDR) for superior picture quality, in up to 60 fps. You can adjust your video settings on your Chromecast with Google TV by adjusting your display settings and see if this improves your experience. You can access these settings with this step by step guide:
- Turn on your Chromecast with Google TV.
- Then at the top right of your TV screen, select your profile and then Settings .
- Select Display & Sound.
From there you can change the your display settings, depending on the features available on your TV:
- Match content: Use this setting to allow your Chromecast to match the dynamic range to the source content you’re viewing.
- Allow game mode: Game mode reduces latency and allows a faster game response time. To adjust game mode, select Advanced display settings.
- Resolution & Frame Rate: Use this setting to adjust the screen resolution and frame rate. To adjust resolution, select Advanced display settings.
If you have any questions or need further assistance, you can always reach out to our team, and we'd be more than happy to help. Here's the link: https://support.google.com/chromecast/gethelp
IT WORKS!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was easy to setup and it’s working flawlessly this is a very nice product.
I would recommend this to a friendToo frustrating to use. I returned it for a refund
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This streaming device is great on paper, but in practice is pretty bad to use. The WiFi only connection from the device is just glacially slow, while all my other devices just zip through my wifi at home with no problems. It took over an hour just to get it setup and updated with the latest software updates. This really needs to ship with a way to connect an Ethernet cable for it to be useful for streaming. In addition it desperately needs a remote app that supports a keyboard to type in usernames and passwords on all the streaming apps. Without an app like that, you have to use the minimal remote to cursor around an onscreen keyboard that is just lame. Overall, this Chromecast is frustrating to use, and i just returned it back to the store. Switched to an Apple TV instead that just works great. By the way, I am an Android fan, but have both Apple and Android devices at home. I really wanted to see this Chromecast work well with my Android phone, but it was not meant to be yet.
No, I would not recommend this to a friendRoku is Better
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like Google controlling everything. Otherwise the device is ok. Roku is better
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, dbcp. We appreciate the feedback you shared about the Chromecast with Google TV (4K). We hear you, and we’d like to know more about your challenges with using the device so we can help improve your experience. Feel free to find us anytime using this link: https://support.google.com/chromecast/gethelp
Overall, really good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Competitive with other streaming devices around its price point. It has access to all the major platforms that you would expect. I like the customizable screen saver and the integration with Google Assistant. My only real complaint is that the menu scrolling is not smooth at times making it feel a bit underpowered. If you’re in the Google ecosystem already this is a great fit.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Sasquatch! Thanks for taking the time to share your feedback about your Chromecast with Google TV (4K). We're happy to know that you love the device and it's competitive enough because of its performance, functionality and price. Especially the remote control which is very handy indeed and integrated with Google Assistant to help you save time searching for your favorite shows, movies and other features. However, we do apologize if you’re experiencing some laggy performance issue when scrolling through the Google TV menu. Here are some recommend steps that might be helpful:
- Chromecast typically requires a high speed Internet connection of at least 20 Mbps and a reliable Wi-Fi network. We recommend checking if your current Internet bandwidth is possibly congested, or that it may not be enough to enable the best viewing experience with Chromecast. Removing some of your connected devices to free up some bandwidth space, and trying out Chromecast will help verify the issue. If you verify congestion, we suggest contacting your Internet service provider to check your connection and upgrade it if needed.
- If you have a lot of apps installed on Chromecast with Google TV (4K), we recommend removing some unused apps to free up some storage space. You may then check if the issue is still persistent.
- Lastly, you may also reset Chromecast to try and fix the issue. Keep in mind that this will erase all data on Chromecast and that you may need to set it up again. To reset, check out this link: https://support.google.com/chromecast/answer/6254654
If the issue is still persistent, you can reach out to our support team using this link: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
The best of Google!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Effortless. Helpful. Way better than Roku or Fire Stick. Highly recommend.
I would recommend this to a friend