Customer Ratings & Reviews
- Model:
- GA01920-US
- SKU:
- 6425979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.
This summary was generated by AI based on customer reviews.
Returned it, wasn't as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a single person household, this would probably be a great streaming device. But it didn't work good for me because its difficult to switch user profiles and if your spouse starts watching on your accounts. It will start recommended shows of no interest to you. I bought two of these and returned them.
No, I would not recommend this to a friendGood streaming device but needs some work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good streaming device but needs some work. After 6 months I retired the device because of problems and not being able to support all the apps I use. The remote is bad and needs to be reworked and certain app worked others were spoty! The future could be good for this service but time will tell! Right now they have lost mt attention.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi zoom395, thanks for posting your feedback. We’re sorry to learn that Chromecast with Google TV didn’t meet your needs. Your feedback is important to us as it will greatly help us improve our products and services. If you have any concerns regarding your device, you can always reach out to our support team. Feel free to contact us here: https://support.google.com/chromecast/gethelp
- Pros mentioned:Streaming
Chrome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for streaming and local channels. Enjoying this chrome.
I would recommend this to a friend Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. Didn’t really have the account. It’s feasible but pointless if already have a smart TVs.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Inkcartridges, thanks for the time posting a review. We are glad to hear that you like your Chromecast with Google TV.
We value your feedback as we are always looking for ways to improve our products and services. Here’s how you can make out of your device: https://support.google.com/googlenest/answer/7214982
If you need further assistance, you can always reach out to our support team. We are happy to help and improve your experience. You can use this link to contact us: https://support.google.com/chromecast/gethelp
Okay not perfect. Need good WiFi.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best connectivity or user friendly. Impossible to play movies on google play. Need to cast all the time.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Alooshie,
We appreciate your feedback. We understand that you’re having connectivity concerns with your Chromecast with Google TV and we’d love to help you right away.
Here are some things to consider when connecting your Chromecast with Google TV to the Wi-Fi:
- Check for possible interference as thick walls and other connected devices may weaken the Wi-Fi signal from your router to the Chromecast device.
- Check for possible congestion with your Wi-Fi network.
We’re here to help, and we may need to have a look at the issue you have in order for us to help you in the best way possible. Please feel free to reach out to our support team here:
https://support.google.com/chromecast/gethelp
Tom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chromecast was working well and after a couple of months I had a problem with the device freezing several times. Finally I got tired of dealing with it and took it back and switched to the Roku.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Tomd, thanks for sharing some insights on Chromecast with Google TV (4K). It's unfortunate to hear that you experienced some freezing issues with it, and we apologize for any inconvenience this experience may have caused you. If you're willing to try, resetting Chromecast with Google TV (4K) may be helpful in fixing freezing and buggy issues. Here's how:
With the Chromecast Voice Remote:
- In the upper right of your TV screen, select your profile and then Settings .
- Select System and then About and then Factory Reset.
From the Chromecast device:
- While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED should start to blink yellow.
- When the LED light turns solid white, release the button, and the Chromecast should then reset.
We also recommend checking your connection for possible congestion by removing some connected devices, and checking if you will encounter the same issue. Once you verify congestion, contacting your Internet service provider will be a good step to see if they can check your connection and upgrade it if needed. For further help with the issue, please consider contacting our support team here: https://support.google.com/chromecast/gethelp
Chromecast connection issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Chromecast. The first one failed because it couldn't connect to the wifi network.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Bart, thanks for posting a review. We’re sorry to hear that your first Chromecast with Google TV didn’t work well for you. We do appreciate the fact that you got a second Chromecast with Google TV.
Chromecast typically requires a high speed Internet connection of at least 20 Mbps, and we believe the issue may be related to a congestion in your network. Removing some of your connected devices may help free up some bandwidth space and you may check if you will get a better streaming performance with Chromecast. Once you verify the presence of congestion, we recommend contacting your Internet service provider for a possible upgrade of your bandwidth.
If the issue persists, please feel free to contact us for further help on the issue here: https://support.google.com/chromecast/gethelp
No complaints, great to replace cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it's supposed to do. It doesn't lag and has all the streaming services I used, including fubo.tv. Loved the colored remote, but it's a bit small and easy to misplace. Still enjoying the product overall though.
I would recommend this to a friendBrand response from Google Team
Posted .Hi NLove, thanks for taking the time to share your feedback. We’re glad to hear that you find Chromecast with Google TV great, and we’re sorry to learn that you’re having challenges with the size of the Voice Remote.
Your feedback is important to us, and it will greatly help us in improving our products and services. If you need assistance, you can always reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works pretty good didn’t work like I wanted to but I do have a older tv
I would recommend this to a friendBrand response from Google Team
Posted .Hi there Deejay, it's great to hear that Chromecast with Google TV works well for you. However, we'd like to know more about what features did not work like you wanted to. This will give us a better idea on how we can help you best. You can contact us for all your support needs on Chromecast with Google TV here: https://support.google.com/chromecast/gethelp
Pretty good given the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV is great on the Chromecast and the price makes you overlook some quirks. The remote is all plastic but hey at $40 you cant expect more. Sometimes Google TV is slow but Google has acknowledged this and hopefully software updates fix the sometimes slow performance.
I would recommend this to a friendUseless headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly paused to buffer and no way to fix it. I tried every guide online and factory reset did nothing. The only option left to try was buying a long Ethernet cable ($40) and running it across my house…..nah, I switched back to the Apple TV and upgraded to the new one and had ZERO issues. Saving that $40 and putting it towards the Apple TV without having to use an Ethernet….like this was just a giant headache and I’ll never recommend chromecast
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, SarahMae! We're sorry to hear about the persistent issues you faced with the Chromecast with Google TV. It's frustrating when a device doesn't meet expectations, especially when it comes to streaming interruptions like buffering. Your experience is important, and it helps potential buyers make informed decisions. It's unfortunate that the troubleshooting steps, including a factory reset, didn't resolve the problem. By choosing the right streaming device depends on individual needs and priorities. We wanted to know more about your concerns. Please don't hesitate to contact us again on the Google Help Center page here: https://support.google.com/googlenest/gethelp
Kinda ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the chrome cast but it was hard cuz I have roku tvs. Hoping to get most of it cuz I'm moving tho
I would recommend this to a friendPretty good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still prefer the shield over the chrome cast. But this works really well for the radio in my car.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Papajoemoney, thanks for sharing your feedback with us. We appreciate your feedback as we're always looking for ways to improve our products and services. If you have any questions or need further help, we'd be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Provides a Google TV experience. Not like my TV...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping to update my old Samsung 55" into the Google TV OS like on my new Sony TV. Same look and feel so that was a plus. I use YouTube TV. I have great internet and a good wifi router. This thing buffers regularly while using YouTube TV. My thought is there ins't the processing power that my TV has to run the app.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi eluker, thanks for giving us your feedback on Chromecast with Google TV, and we’re sorry to hear that it buffers regularly while using YouTube TV.
If you haven’t yet, we suggest clearing the app cache that might help as having a sizable amount of cache stored, would affect the performance of your Chromecast. See the steps below:
- From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
- Select Apps and choose the app you're having trouble with.
- If you can't find it, select See all apps.
- Select Clear cache and then Ok.
- If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following this step by step guide here: https://support.google.com/chromecast/answer/6254654
If the issue persists, we’d like to have a closer look and guide you with further isolation and troubleshooting, and we recommend visiting us anytime here: https://support.google.com/chromecast/gethelp
Great abs awful Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of Google products in the house. So I decided to try the chrome cast. Easy hook up great abs but the remote is way too small to try to use every time. So I had to return it and I got the Comcast flex which is the same thing but with a bigger remote.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there GoogleDisplay, thanks for trying out Chromecast with Google TV (4K) and for being a loyal advocate of our Google Nest products. We're sorry to hear that you had to return it. We've taken your feedback into consideration since we're always on the lookout for ways that will help us improve our products and services. We're also hopeful that you will reconsider using our Chromecast devices again in the future. Keep in mind that our support team would be happy to assist you and answer your questions by contacting us here: https://support.google.com/chromecast/gethelp
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I bought was defective, but after exchange it I didn't encounter any more problem.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for taking the time to share your feedback. We're glad that everything is working fine. We value your feedback as it helps us improve our products and services and provide you with a better user experience. We'd like to know more about what's happening with your Chromecast with Google TV and help you improve your experience. You can get in touch with our support team here: https://support.google.com/chromecast/gethelp
Be patient when setting up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got it set up. Instructions not adequate. Finally figured out the buttons. Works ok.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, we're glad to hear that you were able to set up your Chromecast with Google TV. However, we do apologize for any difficulty you may have encountered during the setup.
If you still need some help, you´re more than welcome to get a hold of any of our support specialists. We'd be happy to assist you with any support concerns you may have if you can reach out to us here: https://support.google.com/chromecast/gethelp
Very good not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a first gen Chromecast that still works well but this is way better. Built-in apps are good but the only reason for a four instead of a five are some awkwardness with the buttons. It cause a couple source changes that made me have to start programs over.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Scotta87, thank you for your loyalty and for choosing Chromecast with Google TV as your option for streaming. We appreciate you for sharing your feedback on the remote. Please reach out to our support specialists so we can help you further in identifying the cause of the issue and provide you with troubleshooting steps that may help resolve it. You can contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Not worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first worked really good but few months ago it just stopped working
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi angelesgarrcia, thanks for letting us know about the issue. We´re sorry to hear that your Chromecast with Google TV stopped working after only using for a few months. We recommend contacting our support team so we can troubleshoot and isolate the issue here: https://support.google.com/chromecast/gethelp
Takes 2 hours to set it up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It circling for hours.... Tooooo slow to set it up
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Shawn, we appreciate you for posting your review. We're sorry to hear that you're experiencing some difficulties with your Chromecast with Google TV (4K) when it comes to setting up the device. We recommend that you reach out to our support specialists so we can help identify the cause of the issue and provide you with troubleshooting steps that may help improve your experience. Please contact us on our Google Help page here: https://support.google.com/chromecast/gethelp