Customer Ratings & Reviews
- Model:
- GA01920-US
- SKU:
- 6425979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.
This summary was generated by AI based on customer reviews.
Best streaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google TV has a few bugs but that is to be expected from a Google product at launch. I was so impressed with this that I sold my 4K Apple TV because it is better imo. Totally the best streaming device out there.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but loses network signal for no reason e
I would recommend this to a friendBrand response from Google Team
Posted .Hi Pzilla, it's great to hear that your Chromecast with Google TV works well. We are sorry to hear about the signal loss you are experiencing with it.
Signal loss may be affected by a few factors, including possible congestion or interference with your Wi-Fi network. We recommend trying out some steps below:
- Make sure your mobile devices and Chromecast are on the same WiFi network.
- Check for congestion by removing some of your connected devices.
- If your router supports both 2.4 GHz and 5 GHz, make sure your Chromecast is on the 5 GHz network.
- Move your Chromecast further away from the back or side of your TV, and make sure it is not touching other devices, wires or cables. These devices may cause Wi-Fi or Bluetooth interference.
- Try using an Ethernet adapter to connect your Chromecast to your router. This will give you a direct, hardwire connection to the internet and will alleviate your home Wi-Fi network.
If you still experience the same signal loss issue even after trying out some steps we recommended, then we may need to have a closer look at the issue. We'd be happy to help you further by visiting this help page: https://support.google.com/chromecast/gethelp
Technical Problems Galore
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be the easiest 5 star review of my life if not for the fact that I have to unplug this stupid thing at least once a day cause it just decides it doesn't want to work.
No, I would not recommend this to a friendEasy to connect and use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and use. Remote is very small and cute. Bigger hands may not like it but you can very well use your tv remote to access.
I would recommend this to a friendchromecast with google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good... 3 stars because it does not have ethernet...
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi jonyATT, thanks for sharing your feedback. We’re sorry to hear that Chromecast with Google TV didn’t meet your expectations.
We appreciate your feedback as we're always looking for ways to improve our products and services. If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Great when it works right...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of issues setting this up with multiple ones in the house.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Joey,
Thanks for taking the time to leave your review. We understand it can be confusing to set up Chromecast with Google TV and we're here to help.
For a step-by-step setup process check out this help article:
https://support.google.com/chromecast/answer/10092687
Alternatively, we’d be happy to guide you with the setup and troubleshoot any issues with your Chromecast with Google TV if you can reach out to us here:
https://support.google.com/chromecast/contactflow
Not suggested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t display 4K. Not worth buying it Get a firestick instead
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Amit,
Thanks for sharing your experience with us. We're sorry to hear that you're unable to watch contents in 4K on your Chromecast with Google TV. We understand how frustrating it can be. Your experience with our devices and services matters to us. If you're willing, you can reach out to our support team here so that we can do our best to help you out with your Chromecast device here: https://support.google.com/chromecast/contactflow
Not a good purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but device stopped working after a month or 2. Would go past the loading screen.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MasonK. Thank you for your feedback. We are sorry to hear that your Chromecast with Google TV (4K) stopped working after a few months. We understand how frustrating this must be and appreciate you taking the time to share your experience. We want to help you get back to enjoying your Chromecast as soon as possible. Here are some suggestions that may resolve the issue:
- Restart your device
- Unplug from the power outlet and HDMI port.
- Wait for 2-3 minutes then plug it back in.
If these steps did not work, we recommend reaching out to our dedicated team specialists on the Google Help Center page: https://support.google.com/googlenest/gethelp
Works Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very happily replaced my firestick with this today. I love the color and features. Buttons on the remote work with my Samsung TV. With the input button it makes it way easier to have just one remote again.
I would recommend this to a friendDon't waste your money.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You buy a device and you have to watch ads. It's complete crap.
No, I would not recommend this to a friendinternet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it and would buy more and all loud as hell...
I would recommend this to a friendBrand response from Google Team
Posted .Hi Gabby, thanks for sharing your experience with us. We're glad that your love your Chromecast with Google TV. We’d be happy to answer any questions you may have. You’re more than welcome to reach out to us here: https://support.google.com/chromecast/gethelp
Drops WIFI. Not compatible w/ Verizon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My chromecast frequently drops from my wifi and then toggle's off WIFI. I have very good WIFI coverage in my apartment so I know this is not a local issue to me. This is a firmware issue with the chromecast itself (if it weren't, WIFI wouldn't toggle itself off). I replaced one, thinking I had a faulty device but had the same issues with the second one. Ultimately, the google support team asked that I log into my router to start changing network settings, which is an absolutely unacceptable resolution. I have tons of wifi devices in my apartment and have never had a problem with any (including the Chromecast 4K). This device is faulty and needs a firmware update. I would return it but I spent too much time trying to fix it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there mmcc, thanks for sharing your feedback with us. We´re sorry to hear about the frequent connection drops you´re experiencing on Chromecast with Google TV.
If you´re willing, and since you´ve already contacted our support team, we recommend contacting your Internet service provider for help with cross checking the router configuration changes suggested by our team. This can definitely further isolate the issue and even possibly fix it. If you need further assistance, please feel free to reach out to our support team once more here: https://support.google.com/chromecast/gethelp
Good product overall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If works well. But it randomly disconnects from internet.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Eacm1990,
Thanks for your feedback. We're sorry to hear of the connectivity issue with your Chromecast with Google TV.
We suggest performing a power cycle on your Chromecast, and Wi-Fi router. Refreshing your Wi-Fi connection usually fixes the issue:
- Unplug Chromecast and router from their power source.
- Leave them unplugged for one minute before plugging them back in.
Should you still encounter the same issue after doing the steps above, we recommend performing a factory reset to fix it, and then re-set up your Chromecast. You may follow the steps below to reset it:
- While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
- When the LED light turns solid white, release the button and the Chromecast will then reset.
Improving your experience is always our goal. If you will need further assistance, please reach out to our support team here: https://support.google.com/chromecast/contactflow
Google chromecast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn your old hdmi without wifi tv into a smart tv. Works well. Even turned my non arc hdmi into an arc, some how, allowing for 1 button turn off of chromecast device, sound bar and tv
I would recommend this to a friendChromecast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works properly but a smart tv has the same functions.
No, I would not recommend this to a friendGreat potential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and apps, but doesn't seem to sync up with the refresh rate of my LG Smart LED TV. Have to run the TV in Game picture mode to eliminate all choppiness. Other than that, the product has been great and could potentially beat all other streaming boxes.
I would recommend this to a friendDidn't really help find content.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75% of the content it shows need to be rented, or a service I'm not subscribed to. I do prefer the roku over this and firestick.
No, I would not recommend this to a friendToo easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Easy to install and easy to set up. Plus it works seamlessly with all our other Google products.
I would recommend this to a friendThe WORST!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Google Chromecasts since the first Gen1 came out years ago. I currently have three in use. All I wanted was a device that supports 4K for my newest TV and that supports all the 4K apps I use...so I bought this one. This is the WORST Google device I've ever owned. It's buggy, it starts/stops at will. When it stops for over 10sec...you have to reboot it. You CANNOT stop the GoogleTV ads even when you turn that "feature" off and the remote is a piece of junk. If I could...I'd return it, but it's too late now. SUPER disappointed!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there DrCyKosis, thanks for being a loyal advocate of our Google Chromecast devices. We´re sorry to hear that you are disappointed with the buggy performance issues on Chromecast with Google TV.
Chromecast with Google TV typically requires a high speed Internet connection of at least 20 Mbps and a reliable Wi-Fi network. A limited Internet bandwidth may cause performance issues, especially when playing high resolution content. We recommend checking if your current Internet bandwidth is possibly congested, or that it may not be enough to enable the best viewing experience. Removing some of your connected devices to free up some bandwidth space, and trying out Chromecast with Google TV will help verify the issue. Once you verify congestion, we suggest contacting your Internet service provider to check your connection and upgrade it if needed.
If the issue persists even after upgrading your connection, please consider contacting our support team for further help here: https://support.google.com/chromecast/gethelp
Total Rubbish and a Waste of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is complete rubbish. It freezes up regularly. The navigation is a nightmare. The memory capacity is pitiful so you can't install many channels and there's no option to expand it. When selecting a channel, instead of starting that channel, it instead jumps to another channel. The volume control often doesn't work and I have to keep pressing it to get it to change the volume plus the position of those buttons is dreadful. There's more to complain about but I'm not going to waste my time. My advice, get an Apple TV device. I have one on another TV and it's a charm compared to this piece of crap.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi RadlerKC, thanks for giving us a review on Chromecast with Google TV, and we’re sorry to hear it didn’t meet your expectations and needs. We can imagine how difficult it could have been for you, and this is definitely not the user experience we intended to share with you. Your feedback helps us identify areas we can improve, and we’ll pass it along to the right team to work on improvements.
Meanwhile, we’d like to have an opportunity to investigate your concern about the Voice Remote and see how we can provide a better experience for you. Please feel free to find us anytime here: https://support.google.com/chromecast/gethelp