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Customer Ratings & Reviews

Model:
GA01920-US
SKU:
6425979
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Customer reviews

Rating 4.6 out of 5 stars with 9397 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 9,397 reviews
  • Rated 5 out of 5 stars

    Chromecast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Makes a smart tv out of a not so smart tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not up to par with the competition. System is ok, but has no match vs Amazon or other streaming platforms. Remote sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install, easy navigation, as good as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromecast with Google TV, very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast 4k

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product by Google. Apps availability is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, very quick and responsive. The occasional buffering issue but that could be my wifi as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy method for mirroring my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. The setup was quick and easy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look elsewhere.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Roku user but decided to try something new it was either going to be Chromecast or Amazon fire stick, I should have went with the Amazon fire stick. The Chromecast unit is constantly glitchy and always disconnecting from the internet. And the internet is not the issue because my 3 Roku boxes do not do this. Maybe I have a bad unit but I'm not willing to gamble my money away to find out. I do not like the fact that it's only WiFi, no Ethernet plug to directly plug into.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi ReganGTX,

      Thanks for letting us know how it went on your Chromecast with Google TV. We understand how frustrating it can be when your device randomly disconnects from the network and we’d like to help you right away.

      We recommend trying these steps:

      With the Chromecast Voice Remote:
      - In the upper right of your TV screen, select your profile and then Settings .
      - Select System and then About and then Factory Reset.

      From the Chromecast device:
      - While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
      - When the LED light turns solid white, release the button and the Chromecast will then reset.

      Although Chromecast with Google TV only connects via Wi-Fi by default, there's an Ethernet adapter for Chromecast with Google TV that allows you to plug an Ethernet cable directly to your Chromecast that’s available at the Google Store: https://store.google.com/us/product/chromecast_ethernet_adapter_gen_2

      Please consider reaching out to us so we can take a closer look and understand what's causing the issue. This will allow us to help you in the best way possible and improve your experience. You can contact us here: https://support.google.com/chromecast/contactflow madebygoogle

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was very good and worked right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its amazing!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chrome cast ever I see, I love it…recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than firestick and roku, suggestions are insanely good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to get this to work since we got it. Setup seemed really simple but after I finish the setup it says it’s not connected to the same network as my tv and it is. There’s only one network they can connect to. No matter what we’ve done we cannot get it to work. I only bought it so we could cast the oculus to the tv so everyone could see what the vr is playing. So it’s still sitting here not being used.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Shoppingnurse, thank you for sharing your review. We're sorry to hear that you're experiencing some connectivity issues when setting up your Chromecast with Google TV. We'd like to take a better look at your device and investigate the cause of the issue. Please contact our support specialists on our Google Help page so we can help find a resolution to your concern and start enjoying your Chromecast. You can reach our help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best streaming device out there right now!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy, lots of buffering, hard to turn on, I don't know if the remote is the problem or the unit, but turning it on required pushing the on button twice then the home button, sometimes multiple times. We bought a firestick, no buffering, turns on first time every time and I can control my tv, receiver and firestick with the remote. Get the firestick.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Fred, thanks for sharing your feedback with us. We're sorry for any frustration this issue has caused you. When an app buffers, keeps on loading or becomes laggy, clearing the app cache might help you fix the issue. See this step by step guide here:

      - From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
      - Select Apps and choose the app you're having trouble with.
      - If you can't find it, select See all apps.
      - Select Clear cache and then Ok.
      - If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following this step by step guide here: https://support.google.com/chromecast/answer/6254654

      If the reset still did not work, we'd like to take a look at your Chromecast with Google TV and help you as best as we can. Please reach out to our support team here:  https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Yeah, no....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports the apps I was after. But the overall experience is terrible. The device drops wireless connection regularly (other devices in the same location have full signal, and zero issues), bought the power (network) adapter, and it seems to drop less, but still drops. Cheap network products all around. I would recommend literally any other device that supports the apps you need.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Sapientae,

      Thanks for sharing your feedback with us. We are sorry to hear you ran into some connection issues with your Chromecast with Google TV.

      We'd like to know more about this issue, so that we can work to isolate the issue and perform troubleshooting processes on your Chromecast with Google TV. We're currently available to assist you, please reach out to us here: https://support.google.com/chromecast/contactflow madebygoogle

  • Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought it would be. Thought I could get my At&T Now app on this device, not available. I still have to use my phone to cast. Needs more apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workssss greaatttt. This is just what I wanteddddd

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and neither one would connect to the internet. I have several other streaming devices and was told this was better. It was not. I would have to reconfigure my whole home network just to use these. FYI I have an AirPort Extreme base station with updated firmware. I took these back the next day.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Blknite904,

      Thanks for your feedback. We're sorry to hear that you had to return your Chromecast with Google TV.

      If you're willing, we recommend trying out a few troubleshooting steps on this page that may fix the connection issue with your Chromecast: https://support.google.com/chromecast/answer/10109908

      We're hoping you will use our products again in the future. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can make my old Tv an very useful and new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect multimedia player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than many "smartTV". Great value.

    I would recommend this to a friend