Customer Ratings & Reviews
- Model:
- GA01920-US
- SKU:
- 6425979
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work when we bought it and it was too late to return it
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Ograve1, thanks for sharing your feedback to let us know of your issues with the Chromecast with Google TV. It’s unfortunate to learn that it didn’t work well, and that it was too late to return it. We’d like to know more about what went wrong to see how we can provide a better experience for you. If you haven’t yet, please consider reaching out to our dedicated team for further assistance: https://support.google.com/chromecast/gethelp
Couldn't get standard apps.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not allow me to get certain standard apps that Roku does permit.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing a review with us about the Chromecast with Google TV. We’re sorry to hear that it wouldn’t allow you to get certain apps that your other streaming device does.
Chromecast with Google TV has access to more than 6,500 apps that you can download directly from your device. Visit tv.google to view which apps are available and learn how to install the apps here: https://support.google.com/googletv/answer/10050570
While YouTube and YouTube TV will be signed in to your Google account, for other apps, you will likely have to sign in. Check this step by step guide on how to link your subscription services with your Chromecast with Google TV.
- Open your Google Home app.
- At the top left, tap the plus sign.
- Under “Manage services,” tap Video or Live TV.
- Find the services that you want to link to.
- To finish, follow the on-screen instructions.
Our dedicated team is always ready to help improve your experience. If you need further assistance, please visit us anytime here: https://support.google.com/chromecast/gethelp
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote did not work and you would not take it back. VERY unhappy!!!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for bringing this up. We’re sorry to hear you came across this issue with the Voice Remote of your Chromecast with Google TV. We’re hoping you can give us another opportunity to improve your experience. We'd like to help you the best way possible if you can reach out to our support team here: https://support.google.com/chromecast/gethelp
Google streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with Spectrum. Unfortunately returned to store for refund
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Googling, thanks for your feedback. We're sorry to hear that you had to return your Chromecast with Google TV. We´re still hoping you will give our products another shot in the future. If you have any questions you'd like us to answer, please feel free to reach out to our support team here: https://support.google.com/chromecast/gethelp
Unimpressed with required service upgrade to strea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unimpressed with required service upgrade to streaming.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there 1stSmartTV, thanks for sharing some details of your feedback about the Chromecast with Google TV. We’re sorry to hear that you’re unimpressed with the required service upgrade to streaming. We’d like to help improve your streaming and viewing experience, and we recommend reaching out to our support team at your convenience here: https://support.google.com/chromecast/gethelp
Product not working!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good, that's why I sent back for a refund fire stick is much better!!
No, I would not recommend this to a friendNo improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No improvement at all. Always got disconnected.Do not buy
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Djrijfjk, thanks for bringing the connectivity issue to our attention. We apologize for any inconvenience you may be having on Chromecast with Google TV.
The Wi-Fi disconnection issue may be related either of the following issues:
- Possible congestion in your network. Chromecast requires a high speed Internet connection of at least 20 Mbps. Removing some of your connected devices may help free up some bandwidth space.
- Signal interference caused by the thick walls of your home, electrical appliances, or opposing Wi-Fi signal from your neighbors network. Placing your Chromecast with Google TV in a straight line of sight with your router may improve connectivity.
If the disconnection issue is persistent, even after isolating with the steps we provided, then we may need to take a much closer look at your Chromecast and see how we can improve your experience. Please consider contacting our support team using this link for further assistance: https://support.google.com/chromecast/gethelp
Doesn’t work good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something don’t work and I can’t put power with my tv
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Oscar, thanks for sharing this with us. We can see that you're experiencing some difficulties with powering up the Chromecast with Google TV. We'd need more details about the issue so we can assist you further with troubleshooting steps. Please contact us on our Google Help page so we can improve your experience. You can reach us on this link: https://support.google.com/chromecast/gethelp
Is not 100% new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I recived the package , is Broken box , i think it used !
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Jacky,
Thanks for sharing your feedback. We can see how the experience of receiving a broken box can be upsetting. For further assistance please contact Best Buy regarding the delivery of the package.
Google Chromecast- no Apple TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Not an upgrade over the Firestick. No Apple TV.
No, I would not recommend this to a friendNot yet ready
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect to intrrnet. Repeatedly error messages.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi JackS,
Oh no! We´re sorry to hear of the connectivity issue you´re having with Chromecast with Google TV.
Here are some troubleshooting steps you can follow that might be helpful with the connectivity issue:
- Ensure that your Chromecast is connected to your 5 GHz Wi-Fi network.
- Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your Internet service provider for resolution.
- We recommend a strong Wi-Fi network with a high speed Internet connection of at least 25 Mbps to ensure you have enough bandwidth and get a smooth viewing experience.
- If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
- - If the issue persists, we recommend performing a factory data reset on Chromecast. Check out this help article on how to reset your Chromecast and Voice Remote: https://support.google.com/chromecast/answer/6254654
If the issue is not resolved, our support team would be happy to assist you to troubleshoot the issue further. You may reach out to us via Google Chromecast support page:
https://support.google.com/chromecast/gethelp
Brother has a chromecast it interferes with mine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android box is better than this was a waste of money
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Vfgbc,
Thank you for sharing your experience with us regarding your Chromecast with Google TV. We're sorry to hear your Chromecast with Google TV didn't meet your expectations.
We want to take a look at your Chromecast with Google TV to see what is going on and have it sorted for you. You can reach our support team for assistance: https://support.google.com/chromecast/gethelp
Completely disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. I don’t know why I left AppleTV.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Pws123, thanks for your feedback. We're sorry to hear that your Chromecast with Google TV experience has been less than ideal. You can check more info on the features you can explore on your Chromecast with Google TV and you can learn more about it here: https://support.google.com/chromecast/answer/3046409
We’d be happy to entertain any questions you may have. You’re more than welcome to reach out to us here: https://support.google.com/chromecast/gethelp
Be cautious. Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 days after return period. Imagine that.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi ICSCYBER,
Thanks for your feedback. We' re sorry to hear your Chromecast with Google TV stopped working after only 2 days.
We'd love to learn more about your experience and have a look to understand why it stopped working. It's always trying our best to improve our products and your experience with them. Please consider reaching out to us here: https://support.google.com/chromecast/gethelp
Boo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to my internet. Very disappointed
No, I would not recommend this to a friendBrand response from Google Team
Posted .Yikes! Sorry to hear that your Chromecast with Google TV won’t connect to your Wi-Fi. We understand it is frustrating and we’re here to help.
If possible, we suggest trying to connect your Chromecast to another network to isolate the problem.
If you continue to face the same issue, please consider reaching out to us so that we can troubleshoot the issue further. Please visit this link: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
All in one place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the chrome cast plug in. All my streaming channels in one place and options for others easily accessible. The picture quality is excellent. Set up is easy. It comes with news for local stations and I also bought an antenna for current shows on locals. (Like tonight show or AGT) so I will be getting rid of cable now.
I would recommend this to a friend Needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is much simpler to use. Not as snappy or polished as the Roku. Freezes at times. Apps are buggy. Especially the hulu app.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi,
Thanks for sharing your feedback with us. We're sorry to hear of the less than ideal experience with your Chromecast with Google TV.
Chromecast with Google TV was designed to provide you with a smooth experience. We recommend trying out the troubleshooting steps below to see if the issue could be related to factors other than your Chromecast device:
- Ensure that your Chromecast is connected to your 5 GHz Wi-Fi network.
- Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your internet service provider for resolution.
- We recommend a Wi-Fi network with 25 Mbps download speed that can ensure smooth 4K experience.
- If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
- If it's still unresolved, perform a factory reset on the Chromecast with Google TV.
a. While the Chromecast is plugged into the TV, hold down the button on the Chromecast device for at least 25 seconds or until the solid LED light turns into a flashing red light.
b. Once the LED light turns blinking white and the TV goes blank, release the button. The Chromecast device will begin the reboot sequence.
If the steps we provided do not fix the issue, then we may need to have a deeper look at what may be causing it. Feel free to contact us so we can improve your experience here:
https://support.google.com/chromecast/gethelp
Get a better device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ads play on youtube and youtube kids even with a premium account. Known issue i guess. Remote goes unresponsive and needs to be reset. Sluggish interface. Riddled with ads for services i dont want. Dont bother. Get a roku or splurge on an apple tv. The enclosed power adapter is terrible and protrudes from the wall straight out. What an eyesore.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Tims, it's unfortunate to hear that your experience with Chromecast with Google TV (4K) has been less than ideal when it comes to the ads you're receiving from the apps and the overall performance of your Chromecast. We'd like to know more details about your setup so we can help identify the cause and help you with finding a better resolution. Your feedback on the remote and power adapter is appreciated and rest assured we'll relay this to the right team for future improvements. Please contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Great Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So here is the deal, I have a Chromecast, Roku, Firestick, and an Apple TV. In the past, I have gone the route of Roku based on the design and the options it offers. Love the Roku stick with the control it has. Google's Chromecast has always been my backup to anything Roku can't do since the simplicity of Google makes it very nice. The New product is fantastic and competes with Roku on every level. The interface could use some more simplicity but when you talk about features it goes head to head: Integration with the existing stereo system is flawless, it detects different controls and the current system and pairs them with the control. The search actually goes into the apps integrated with Google (key here is integrated) and finds the content you want to see on voice command. The search is integrated with an assistant so I don't have type forever whenever I am searching. While Roku has this, it forces you back into the main screen and doesn't really sync with your apps as Google does. It supports other apps like Plex which can be installed and has many more integration options with other apps that the Roku ecosystem doesn't have. I am the plus side if you ever need to cast something that's not in the store you can simply use the native Chromecast to switch the content on the display. If you are a Googler the native integration with Google Nest Audio is pretty sweet. still learning to use that but it can pair to Nest Audio speakers. It's still a roughly nice size and not too bulky for these tight areas where you want to hide it. The only downside is that it can't be powered by all USB ports. My current projector could not power it through USB since the port didn't produce enough power so keep that in mind. Overall because of the Casting natively built-in I am looking to converting my TV's over to this interface by buying a Chromecast with Google TV
I would recommend this to a friend- Pros mentioned:Ease of use, Streaming
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love chromecast. One of the best ways to streaming content. Easy to navigate. Have been using it for years. This one will be gifted to a co-worker.
I would recommend this to a friend