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Customer Ratings & Reviews

Model:
GA01920-US
SKU:
6425979
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Customer reviews

Rating 4.6 out of 5 stars with 9397 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Chromecast with Google TV (4K)'s ease of use, intuitive interface, and excellent picture quality. Many appreciate the included remote and the device's strong streaming capabilities, finding setup to be quick and simple. While some users mention limited storage as a drawback, the overall positive feedback highlights its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 9,397 reviews
  • Rated 5 out of 5 stars

    Google TV with Chromecast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I had to buy it because the dog chewed up the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairing of tv with remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job with this recommendation to solve my tv problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a google fan, then this is a must but product. Everything under one streaming device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating after 2 weeks of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Bestbuy had very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product, it surpassed the expectation for the functionality of it

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 1 out of 5 stars

    Google TV sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent close to a thousand dollars on movies through Google TV. I can stream them but am unable to download them for trips. I contacted Google support and they referred my problem to their "specialists". They didn't do anything. I asked for a refund since I wasn't able to use their product as intended and they won't do that either. I have 2 autistic kids that have meltdowns when the internet goes out. So if that happens I have limited options to calm them down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast with Google TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the item is working fine. getting to know how to use is the factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRODUCT,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SATISFIED. I HAVE A LG 2019 MODEL. I RECOMEND IT.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its back in a box... I'm sad..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I have Google everything (phones, routers, home assistances, speakers etc.). I was excited when they announced this 3 years ago. I got one!! I was replacing my Samsung TV's poor excuse for streaming interface. It didn't wow me but I liked the user interface at first... it got worse. Voice search got worse and worse, finally returning in mostly Youtube results when I unpluged it. It never worked well with my sound bar, flat out refusing to communicate with it directly so I had the TV translate for the soundbar. Many of the apps would stream with audio lag due to this. I found some tricks (pausing and then playing helped). It was very fast, much faster than the "smart" TV but with time it slowed and had to be reset often. Its now been replace with a Roku Ultra that is 2 years its senior. I've never said this about any Google product but I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, AdamS. Thank you for posting your review on Chromecast with Google TV (4K). It's unfortunate to hear that your experience with the performance of the device has been disappointing and that you had to go with a different product. If you still have the Chromecast with you, we encourage you to reach out to our support specialists so we can help identify the cause of the poor performance and troubleshoot it with you. You can contact us on our Google Help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    The best made by Google

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything and dislike nothing thanks google!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup time is longer than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the update was finished, it started installing apps. The percentage moved really slow, almost like 1% every 30 seconds. The apps installation part actually took longer than all other steps. I have first gen and third gen Chromecast and they didn't take this long to setup. I think it took almost 20 minutes from power up to the very end.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi DaveMN, thank you for sending your review on Chromecast with Google TV (4K). We're sorry to learn that you experienced some difficulties in completing the setup with your device. Your Chromecast gives you the option to select the streaming services you want to use with Google TV and will be installed during setup, hence the longer setup times when compared to the previous versions of the Chromecast. If you have additional questions or need further assistance with your Chormecast, please don't hesitate to contact us on our Google Help page here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    xxx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. remote could be larger and more durable. Hard for me to use.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, user970928! Thanks for the review, and we’re glad that the Chromecast with Google TV (4K) works smoothly for you. We hear your concerns about the size and build of its Voice Remote. We’ve taken note of your feedback and we’ll share this with the right team for future improvements.

      We hope you’re enjoying the Google TV experience. If you come across any issues around the features and performance of the Chromecast with Google TV along with its Voice Remote, please contact us here so we can help: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Happy guy 100%

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best.......................Ever..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it--easy to install and works! My son bought one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it its my second one will recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The value and the price couldn’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating system Exceeded expectations. Very happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the original Google Chromcast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotify sound is choppy, drops in and out, so listening experience is not as great as the original chromecast. The music cutting out is distracting, and I have to remain patient for it come back. I find volume control to be the most disruptive to using. It seems to default to very loud or very quite levels unlike the original Chromecasts. Not sure why. Unable to control the volume level via an app that is chromecasting on the phone (like Youtube apps, Spotify, Disney+, etc) is bothersome. You have to reach for (and find) the remote. Though muting via a casting apps does work. Perhaps this is just a bug. Overall I find the smart tv experience to be unnecessary. The remote is ok, but not great. Typing is rather slow and can be a tad frustrating. It's much simpler to open the app (Youtube, Spotify, Disney+, Netflix, etc) on my phone or laptop to find the content I'd like, then cast to the screen. The Google TV smart tv doesn't add much for me. Perhaps these minor but bothersome things shall be ironed out one day. But for now I've returned the Chromecast with Google TV and reconnected the old Chromecast 3rd Gen for a more delightful experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and good product good people at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Google Chromecast on day one, no regrets here.

    I would recommend this to a friend