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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 16 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't Hesitate!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With supply issues, over-MSRP pricing on parts and current gen "issues" it is a hard time to build a PC. Needless to say, my worries were gone after firing this thing up. At a more cost-effective price point than sourcing parts myself (if available), this was painless for what is included. No missing ROP's and has performed flawlessly both in action and benchmarking. I haven't upgraded in over a decade, so this was any easy choice. Paired with the heavily discounted LG 34" ultrawide that I purchased a couple of weeks back, I could not be happier. This was nearly the same cost with a couple upgrades from comparable models. Really like the "hidden" reinforcement strut for the 5080 also, makes it much cleaner. Title says it all!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Screamer right out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues since receiving this PC. It rips. Looks great. Was curious about the mobo, but it's not bad. Other components are solid. Build is nice. Case is nice. No complaints. I do recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolutely Fantastic, just a couple of things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a pre-built system, but given the market price of parts plus the discounts / 0% APR Financing I decided to pull the trigger. This PC is a powerhouse. It is blazing fast for my professional projects. I frequently do 3D art in Blender with hundreds of high Polly assets and this PC is able to give me an almost realtime rendered camera view of my composition. Video editing is blazing fast and what used to take 15 to 30 minutes to render in Davinci Resolve now takes less than a minute. Gaming is also amazing as expected. Cyberpunk runs above 120fps consistently on my 1440p ultra wide. Without breaking 50° on the graphics card (Don't have a 4k monitor but I assume performance would be just as good). I'm giving this a 4 star rating because there were a couple of things that I had to correct out of the box and I feel some customers with with less experience would have trouble solving them without extra help. When I first booted the computer up the fans were at 100%. It didn't matter the actual load of the PC the fans would always idle at 100% So I had to go into the bois and manually change the fan curve to a more reasonable level. Not the biggest issue, but again it would have been nice to just plug and play. Another thing I didn't really like was the big obnoxious branding on the front glass of the case, I thought I could deal with it but it just kept clashing with my setup's clean aesthetic. So to fix this I just took an my hobby knife and carefully scratched off the decal. Then after I wiped the area down with isopropyl and glass cleaner until it was completely gone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS Pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this pc. Motherboard was fried out of the box only got 8mg download speed took it too geek squad in knoxville they where very nice. However i am in a wheelchair and can not drive so my wife had to load me chair and pc up after running tests the determined that mother board was fried and they didnt have the part to fix it. They stated that I not them would have to call clx to get a new board shipped to me... of course they could not locate a new rig to exchange any where supposedly even something with exact specs. However when i got home i found a cyperpower supreme gaming pc with exact specs but with a intel i9 ultra series 2 ordered that will be here friday... i will say brandi the manger was very nice and even she was upset that this happen. Its a shame that i paid so much and expected me to do all the leg work for a new motherboard. Even the tech when he called me he said " the way the motherboad was installed it must have slipped thru quality control at CLX. And might i also add i spent over 3 hrs on phone with Clx customer support where he remotes in installed windows and driver 3 times. Even he said return it asap!!! MAN I MISS THE OLD BEST BUY

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Thank you for your initial choice of CLX! We sincerely apologize that the system you received encountered an issue.

      Please know that the system would have been functioning properly, prior to shipment, including the Ethernet connection; as this is tested/used as part of the normal setup and testing of our systems.

      No matter how thorough our testing, and no matter how robust our packaging, there are components / systems, that only first exhibit an issue after transit / setup.

      Regardless of the cause, we were happy to attempt to assist you, but when it was determined to be a hardware issue, and with the system being only a day old, exchanging the system seemed the best course to suggest, to get you up and running properly, as swiftly as possible.

      Though we regret that availability determined that the system exchanged for was not a direct replacement, we hope that you may in future provide us with another opportunity to show you why we and our systems have such a good reputation overall, in the industry.

      Thank you again!

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is incredibly powerful. Lightning fast and it runs every game like cod , wukong , witcher 3, gta 5 at the highest settings available with ease ! I had to tone it down a little because it was running games at 1200 fps which overkill. The only thing is dont like is how loud the fans are , even at lowe settings. All in all what a beast of a machine !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cooling system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible case and cooling system. Fans only work at 100 percent and are extremely loud. Desktower stays extremely hot. To much power for these fans. Don’t recommend this at all.

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      QerimD,

      Thank you for choosing CLX, we regret the concerns over the fans, and will be happy to address any issue!

      The fans should not be overly loud, nor should the tower get overly hot.

      If the foam packing used to stabilize the GPU during shipment to you was removed prior to operation, and the symptoms you described are still present, please contact our Support Team, toll-free, at 855.490.2569; we will be happy to assist you!

      Thank you again!

  • Rated 1 out of 5 stars

    STAY AWAY UNLESS YOU WANT A PAPERWEIGHT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst gaming desktop I have ever owned. 4 months mother board failure, 5 months graphics card defective. This garbage machine has almost been gone for repairs or not working longer than I have actually used it. Thank God I have geek squad I know this garbage is going to be in and out of repairs until I can afford a new system. Customer service is tragic and they could care less. I had a mid grade graphics card that was defective in the machine at purchase and now I’ve been downgraded to a graphics card that doesn’t have above a 2 star rating anywhere online.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Monster Machine, EASY SETUP!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Worked out of the box flawlessly, updated itself and is benchmarking unbelievable well. Needs better dedicated hardware support as Gigabyte offers. Asrock mobo Z790C is decent with Nvidia 5080! Don’t drool at at once, 64 GB Ram!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited and waited a month for this computer to be very disappointed, at the box it did not work. I had to call Support and I was waiting five hours to properly get it fixed, I had to take apart the computer myself while on the phone and the issue is that they didn’t install Windows properly, the computer itself seems fine so far although it was such a hassle to get running, but I would argue it wasn’t worth it, the support team was very good although it was hard to pin down what the issue was and even now that I’m in the PC it already is giving me issues, would not recommend especially for the price

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Kyle,

      Thank you for choosing CLX!

      We regret that an issue was initially encountered, and were happy to assist in remedying it.

      It appears that you may still have a question or concern, and if so, we encourage you to contact our Support Team again, as we are committed to providing you with a system that is functioning properly, and addresses any/all of your concerns.

      Thank you!

  • Rated 5 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, it worked straight out of the box with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine for the price. I use it for work and so far it runs everything I need perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics cards can be hard to find, thats why i bought a prebuilt PC. Very good PC, 5080 performs extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent strong build, 10/10 I would purchase this agan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with this since I first got this. I had a bad graphics card and went through the company to replace it and that was all good and then the next one didn’t work. So I called clx and they told me to get a refund. Went to best buy and they could not refund me because I had a part replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new cumputer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first one did not give a display. had to send it back and get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ignore The 1 Stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Powerhouse, worth every penny! CLX customer is Godly! Received the order over a week early, they forgot to ship the RGB remote for the unit, no call wait time (answered within seconds), super professional, friendly and quick, will send a new remote within a few days. The build hit all its bench marks, works like a dream! Highly recommend!

    I would recommend this to a friend
  • Customer reviews from clxgaming.com

    User rating, 5 out of 5 stars with 1 review on clxgaming.com.

    See all clxgaming.com reviews
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