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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 234 reviews

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  • Service

    Rating 3.7 out of 5 stars

  • Professionalism

    Rating 3.7 out of 5 stars

  • Expertise

    Rating 3.7 out of 5 stars

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68%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 234 reviews
  • Rated 5 out of 5 stars

    Bosch Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter depth Bosch fridge/freezer is fantastic. It holds so much more food than our last fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an important piece needed as part of a refrigerator purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 months and it still isn't done. The latest visit they brought the wrong item. They installed the trim in the morning and it fell off and hit a guest that evening. The good news is that she wasn't hurt. They won't be back for another month with the replacement parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always the Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From beginning to end the purchase is was a smooth operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge/Freezer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service for built-in fridge and freezer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installers not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party the did the installation was not good. They showed up unprepared by not having anything to protect the floor so they said I had to re-schedule the installation for a minimum of one week later. This caused be significant problems and delays because this was new home construction. And then to top it off, they left the all the packing material which I was told they are supposed to take with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team did a great job! They arrived on time and left everything tidy afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job in connecting water to our refrigerator. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional. I would Best Buy over and over again to purchase appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous and efficient service. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install a must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were smart, quick, professional & overall a pleasure!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was super amazing. I would recommend it to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was super amazing. I would recommend it to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with delivery and installation by the Best buy team!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Installation by Best Buy Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad team , wrong installation ... corrected three times still problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with our existing copper water pipes with out any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    necessary unit needed to safely connect water line to our new refrigerator to avoid leaks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge is better than my expectation, however, installation cannot be appreciated. it was installed not straight. the edge trims of both upper end are curved in. and, the upper end is not only not level, but, also showing large gap between cabinet and the trim. not acceptable installation. someone is to come back to correct it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery service is totally unacceptable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party delivery company is terrible. Didn’t show when they were supposed to (came early) and then left after waiting 2 minutes. Spoke to the driver who was very rude and clearly wasn’t inclined to provide any service whatsoever. Very frustrating experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it was fine. no complaints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. They delivered, but I had to install.

    I would recommend this to a friend