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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 7,356 reviews
  • Rated 5 out of 5 stars

    Wi-fi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous. He did what I needed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Romba lost memory dead battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sent my Romba in to Kentucky for repair flawless deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job fixed problem when the support person at google couldn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked to fix my harmony remote Very fast and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job!!!!! So glad they came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad restored my computer effeciently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned the spam from my computer and helped get my wi fi throughout my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer had be reinstalled. Which was done. He did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and service! I will use them again when I need to fix a technical issue. Debra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One drive problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Andrew Richardson, was the best! Solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help to get the best router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped to determine the best router to connect with all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph was early, courteous and competent. A real pleasure!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and very efficient. Was mannerable and efficient getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    device support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and hassle free. These guys are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on a 3.0 port.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a USB hub go bad and couldn't find a 7 port-3.0 hub. I was concerned the 2.0 would slow the flow down. This hub works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my internet & devices all connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent trouble shot my connectivity issue and all is working; also provided useful tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my issue and explained it to me clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Explained the fix that solve my problem very clearly and was very courteous during the total visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took take of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thankful for the help after I was scammed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great they have helped in all levels of my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a tv mounted he repaired my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home service for saving data on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed me how to use back up data on devices and salvage lost photographs.

    I would recommend this to a friend
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