Customer Ratings & Reviews

My computer was installed and was working great before technician left. Very good service

The geek squad fixed my computer back too normal after an Apple update had rearranged everything and shrunk all of my icons. I can't thank them enough for their patience and expertise.

Wonderful experience! Geek Squad technician was prompt, polite, extremely knowledgeable and willing to explain process as he went along. We were definitely pleased!!

Total tech is absolutely the best. Alwas friendly, great service. Gabriel was the represenratve that solved my dilemma this time & he was very knowledgeable & helpful!

On time, neat and got the job done on computer and TV.

Geek Squad was great. Made an appointment and they came out to our house and did his magic. Computer works great. Happy with the Geek Squad for sure.

Emanuel got me back online and answered a ton of questions about what's the cause, as well as my concerns with configuration of future purchases.

Agent Glenn set up our new HP and made sure we had shortcuts to our apps and programs and that everything was working at the end of his visit. We appreciate his knowledge and expertise. We cannot live with our Geek Squad Support!!

I had two visits. One to adjust some features on my TV and the other to install Norton on one of my computers. Both technicians were very knowledgeable and easy to work with. A "Grade A" experience.

The agent came to my home to redo my laptop set-up, following a repair in-store. He did a good job and took care of all my requests and needs.

Always prompt, professional and pleasant. Covid guidelines strictly adhered and beyond. No problem when I requested construction booties as an extra precaution. A real problem solver! I will continue to recommend Geek Squad.

The team that installed my back up camera and system was professional, efficient, kind, answered questions we had, demonstrated how to use the equipment. I couldn’t have asked for a more dynamic team.

Seemed to understand my problem with my TV/Sonos speaker. We changed a cable and, presto!, it worked. Got an appointment ASAP. Glad I signed up for it.

The GeekSquad cleaned up my computer and made it run much smoother. For an elderly lady, that made it much easier to use.

James is very knowledgeable and very capable. He is also a good commentator.

The agent arrived on time and spent a long time setting everything up. He answered a number of additional questions I had and it was a very positive experience.

Geek Squad Tech John arrived on time and did a great job installing Micro Trend on a computer and showed me how to navigate my computer.

Joel Valdez knows how to fix my computer, will request him again when need home service.

Tech was prompt, polite, and knowledgeable. He explained things clearly and made suggestions that were helpful. I would not hesitate to call the Geek Squad again.

Agent transferred info from old iPhones to new. Very efficient and knowledgeable, also included suggestions and tips for the new phones. Very respectful in dealing with seniors.