Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Tech John arrived on time and did a great job installing Micro Trend on a computer and showed me how to navigate my computer.
I would recommend this to a friend Rated 5 out of 5 stars
Modem replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found my computer problem.Very polite.was able to fix in a timely manner
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the devices, tvs, computers, tablets, alexas etc. They cover all repairs. When they come to the house, the agents are very professional and knowledgeable. Its easy to set up a repair app in the store. Great people
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
COMPUTER TUNE UP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason DeFontes & Rafel were excellent and professional.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superb service on our PV. It's a [pity this service capability will be disappearing in the near future.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad fixed my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GeekSquad cleaned up my computer and made it run much smoother. For an elderly lady, that made it much easier to use.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Home installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast but not that fast the techs took there time and made sure that everything was up and going and made sure I was happy amazing job thanks geek squad
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Superb Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such polite young man He was knowledgeable and completed the two request very quickly and ssked if there was anything else he could do.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent corrected problems with my computer efficiently.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 5 out of 5 stars
John was able to fix it or he would come back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the geek squad connection to TV and ROKU when it was working and not having contact and there was a black TV saying a page to disconnect off of the NET FLIX several times
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
pc repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician came to my house and addressed all of my concerns .he was very professional .
I would recommend this to a friend Rated 5 out of 5 stars
Printer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks and appreciation to Michelle for an excellent installation.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Thank God for such talented and kind technicians.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was exceptionally knowledgeable and proficient in working the maintenance we needed to set up and update our laptop, fax and landline.
I would recommend this to a friend Rated 5 out of 5 stars
They are great .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my computer up and running again in no time.There is a peace about him that is appreciated.Thank you Best Buy!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
geek squad repair laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician was friendly and knowledgable. thank you
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Lap top help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tim is the BEST! So patient, so smart and everything great. He is the Best Buy Best!. I have told all my friends. Thank you Tim for being so awesome.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
In-Home Service A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Tech came to the house for a few different items & was able to get things running very fast. He made suggestions on improved performance that we never thought of.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was so helpful and accommodating. I very much appreciate the good customer service that I have experienced with the Total Tech program. I have learned so much.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of my computer issue in my home in no time at all. Very helpfull!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Technician removed unwanted Ad Blocker Ads from our computers. Very professional and knowledgeable tech. Thanks!
I would recommend this to a friend
