Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was installed and was working great before technician left. Very good service
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Excellent, Excellent, Excellent, Excellent Service!
I would recommend this to a friend Rated 5 out of 5 stars
Great Service and great tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech called me before he arrived and within 15-20 minutes he cleaned my laptop removing the old anti-virus software that was grinding my machine down so bad that I had to restart it every 10 minutes. He offered his suggestions about what I could do to my laptop to keep it up and running perfectly. The only issue I had was with the scheduling. They gave me a window of time, I believe 1-6PM, that the tech could arrive and he would call 1/2 hour before arriving. When he arrived around 1 he stated that he doesn't even work that late and that he no instructions to call me 1/2 hour before. Everything worked out good but Geek Squad may want to work on the scheduling part. In summary, I will use Geek Squad again if necessary. I was very happy with the work
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad fixed my computer and my printer that w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and respected personnel. They were on time and on task and helped me a great deal with my computer.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad Fixed Monitor Issue In Minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrive on time precisely to my house. The technician fixed the problem in minutes. Computer is running great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Our Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ramon was wonderful he showed up when he said he was going to figure it out the issues solved a new problem he found,we think he’s fabulous.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad wire installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came and put my PS5 wires in my wall to complete Home Theater set up. I suggest thay EVERYONE becomes a Total Tech Member. You will not be sorry.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
WHAT A PLEASANT INTERACTION!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ERIC WAS A FIRST CLASS GEM! PUNCTUAL / RESPECTFUL /COURTEOUS /HELPFUL AND KNOWLEGEABLE!! GEEK SQUAD IS LUCKY TO HAVE SUCH AN ACE!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Epson ET-2850 printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geet Squad Tech was great helped answer questions i had and made sure I knew what and how to work with my new Epson ET-2850 printer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Setup. New computer and disk storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in clearing my old computer and saving my pictures to the new computer. Plus teaching me how to use the new purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad rocks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Francisco figured out what was wrong with computer and printer. Fixed the issue. Great! Highly recommend TOTAL TECH SUPPORT.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good job installing my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician efficiently installed my new computer and got my printer working with it. And helped me with features of the computer that were new to me.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
computer updater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He fulfills my needs on my computer and did very fast and efficiently
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad agent was very patient & very knowled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tje agent was excellent when he set up my new computer. .
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad worked on my computers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked on my computers. They are working a lot better. He was nice and very know knowledgeable. He answered all my questions. Very nice man.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
joel valdez
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joel Valdez knows how to fix my computer, will request him again when need home service.
I would recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad member showed up as promised. He understood our problem and solved it very fast. All we could have asked for.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
It was resolved in a few minutes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman from the Geek Squad was very professional. When I laughed at what I called my stupidity...he said, no you are not stupid. This happens to a lot of people. He also explained the various ways to use them.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad helped with my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was so awesome. So knowledgeable and just very helpful. I wanted to return my computer but after all of her assignments it changed my mind
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lyle is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lyle was excellent. Took time to explain everything to us. Would certainly look forward to any problems we have knowing that he will be there to help us.
I would recommend this to a friend
