Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 7,356 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Qeek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
he helped explain what was needed and fixed it quickly.
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Juan Torres was absolutely great. He was very professional and helpful. Even though the job was longer than he expected, he did it with patience.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not able to connect...set up an appointment but then cancelled
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
At home Geek squad service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Kept me informed of arrival time. Very professional. i
I would recommend this to a friend
Rated 5 out of 5 stars
Great service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived on time with all the purchased items and installed it without any problems. Answered all my questions. It was great!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer up and running.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was having trouble with my computer and the Geek Squad helped me with my problem and some that I didn't have on the list.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad fixed my internet connection quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Alex was fantastic. He was able to find the problem in no time, fix it, and let me know how to keep it from happening again.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Computer Updating
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The review and updating of my computer was done quickly and professionally.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Service to iphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional service - agent was informative and helpful
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek squad fixed my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent came in amed Geek squad fixedme a few questions about my problem and then fixed the problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Will recommend Nick to friends and family!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nick checked my computer and the Webroot security system. He answered my questions with explanations that I could follow and understand. Since Windows 10 will not be covered next year, I plan to have Nick help me purchase and install a new computer with Windows 11 before the end of the year. I appreciated his expertise as well as his nice disposition.
I would recommend this to a friend
Rated 5 out of 5 stars
the connection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed new modem and router to my computer.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Easy and great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say! Your representative was spot on. Problem solved, great service and friendly.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Quick computer fix
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was professional and knowledgeable. He was able to find and fix my problem quickly. Was very happy with results.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad installed my printer beautifully
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the Geek Squad technician was very professional, on time and
full of nice tips and info on how to use my printer after he
installed it.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer maintenance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Called to have an in home appointment set up. Spoke to Lika and she was very helpful. Process was quick and easy and I was very happy with how professional Like was for my request.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Camera Troubleshoot
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad delivered exceptional tech expertise, prompt service, and peace of mind. Highly recommended!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
printer, great job..
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This reviewer received promo considerations or sweepstakes entry for writing a review.
installed skype and a printer for us, Alexander is a very polite and friendly person, had him at our house before..
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Geek Squad fixed my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents correct my problems with my computer.
The services were professional and comprehensive.
The agents were patient, knowledgeable and kind.
THANK YOU for outstanding customer care!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Mrs.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent repaired and tuned my computer. He then corrected an issue I had with my TV. He was very efficient in his work.