Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed our TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team of technicians were on time, professional and performed outstanding work on the installation. They cleaned up and gave great advisement. Exceptional service. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Tec suport
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was polite, knowlegable and fixed the problem quickly. She explained things clearly to me.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find the tv interesting and nice especially when am watching the county’s
I would recommend this to a friendRated 4 out of 5 stars
Worth the service agreement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I've had a computer problem I relied on Geek person to fix the problems, it pays for itself to keep the service contract.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Computor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technition was very professional, knew what he was doing, very nice & imformative. Keep up the great work.
I would recommend this to a friend Rated 5 out of 5 stars
Eric/Geek Squad solved my problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric of the Geek Squad solved problems I was having with my MacBookPro computer, my iPad and iPhone.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Internet Guru
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David Price analyzed problem quickly and fixed the problem easily & professionally. He also engaged me in the process & shared valuable info with me for future issues I might have.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an outstanding job of connecting and explaining how everything worked.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, professional, knowledgeable and efficient.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad installed the Roku device quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected a Roku device to my TV and explained how to use it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Agent installed digital to analog converter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job of installing an converter and was very patient in responding to my numerous questions. Was easy to work with Richard and would readily recommend him, Geek Squad and BestBuy to anyone!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer needed 3 new aaa batteries.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer needed AAA batteries. The computer is working very well now.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Excelent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Maytag dryer would not operate. Technicians called and arrived earlier than appointment time (appreciated). After a few minutes elapsed, the solution was determined, my dryer was fixed and I thanked them for their exceptional service.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Repaired my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived as scheduled, prompt, courteous, wenf right to eorj,, very knowledgeable, reported search results to highrt up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Professional job & experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and transfer of files to new Mac. Stephen/Geek Squad did a great job of all things needed to make the switch go smoothly. Great job.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad checked my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Abhi Sharma was out from Geek Squad to check out my computer and he did an excellent job.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad rep was clean cut and knowledgable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was very clean cut and respectful. In addition, he was knowledgable, set up my new computer with Office and printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Support! Nick Needs a Raise!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick is always a huge help in helping explain things and offer suggestions on how to best use our Best Buy products! 10/10 Nick!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer clean up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was most helpful answering every question with knowledge and courtesy and most of all patience.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Ring Device Functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eduardo was very professional, patient with us as we gathered info that he needed, and well trained about customer satisfaction.
I would recommend this to a friend