Customer Ratings & Reviews
- Model:
- CH-9311011-NA
- SKU:
- 11123929
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Poor quality product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues popped up after having no problems for several months, one click is register as multiple clicks and clicking, dragging and dropping is impossible. Very shocked that a brand like Corsair would release a product with such poor quality control.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello Jacob,
I'm certain we can help. Please reach out at any time: support.corsair.com
-Art
Breaks immediately
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally fell apart within a few months. My previous mouse was $10 and managed to last four years. Do not buy this
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Kyle,
How did this "fall apart"? Please contact our team directly right on our site for any assistance that you may require.
-Art
Manufacturing defects
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I love this mouse. I have another I purchased a year ago and it’s my go to. I recently purchased another and the top of the mouse felt like sand paper. Must be a defect in manufacturing. Corsair, please fix this for the future.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi xtrmnt,
Please reach out to our support team so we can work with you directly: support corsair.com
-Brian
Broke too soon, works good, by SVR plan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$70 and…..It broke in 9 months. I should’ve bought the service plan. It popped up on a clicker key. It was not abused and only used a for a few hours every day.
I would recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering our mice carry a 2-year warranty, we'd appreciate the opportunity to further look into this and provide a replacement - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.
-Albert
- Pros mentioned:Rgb, Wireless
nice mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very light, medium sized mouse. if you have very large hands this may not be the one for you. Very surprised with the features it includes, on the fly dpi settings, your basic forward/back keys on the side, and a wide array of rgb settings with their icue software. can connect to your pc with 2.4 wireless, wired, or bluetooth connection
I would recommend this to a friend Not good at all.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse stopped working without being used. Will be asking for a refund. Not Recommended!
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
That's quite unfortunate! If you're past the return period, please contact us directly right on our site for assistance!
-Art
Double click
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely did not like this. Mouse started double clicking not long after purchase. I tried all the fun things to try to fix it to no avail. I have a wired g502 that is awesome.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Yoshi,
Sorry to hear about the doubleclicking, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all that impressed. While the colors options are great and the mouse itself is not bad it does not stay charged very long.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Vecknon,
Thanks for the feedback, how much battery life are you getting? Could you try resetting the mouse? Turn off the mouse, hold Left+Right click, turn back on the mouse. If you're still getting issues with the battery life, please feel free to reach out to our support team: support.corsair.com
-Brian
Great if you are running nothing else 2.4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works great wired but with 2.4 my Astro A50 and the mouse interfere with each other.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Thank you for your feedback. Have you tried inserting the USB dongle into a USB port located in a separate area on your system? If you have any questions, please feel free to reach out: help.corsair.com
-Albert
worked great, but not durable at all.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was using this mouse for FPS games. The mouse only lasted 4 months, mouse 1 function deteriorated quickly. Now it double clicks automatically.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
We can help. Please reach out at any time: support.corsair.com
-Art
eh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was not a fan of the texture, it also feels like a weird, matted coating.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Please get in touch with our support, we'd appreciate the opportunity to further look into this and provide assistance: help.corsair.com
-Albert
Bad mice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is very bad... i will never get a product from corsair :( i hope they will improve themselves
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. We can help out with any issue you may have encountered: support.corsair.com
-Albert
Poor contours
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned; didn’t fit my hand. Wanted a good mouse that didn’t cause pain; this was NOT it.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear this mouse did not suit your hand. If you need any help finding a suitable mouse, we'd be happy to help: support.corsair.com
-Albert
Lable wronge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the box it said wireless but when we got home it was actually a wire so i returned it
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Sonas,
The included cable is for charging. It can also be used for a wired connection in the case battery is depleted. If you have any questions, we'd be happy to help: support.corsair.com
-Albert
It stopped working after 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 6 months. Now I have to deal with the warrantee
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi BestBuyRi,
So sorry to hear that the mouse stopped working so soon, does it no longer power on or are you having other issues with the mouse? Our support team would be happy to assist with any issues you may be experiencing with the mouse, please feel free to reach out to our support team so we can assist you directly: support.corsair.com
-Brian
lose money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy it again. It does not work. I missed the return date,
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Mary,
What issues did you have with the Harpoon Wireless? Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
Poor quali
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small. Left button for mushy after 2 months of minimal use. Not a gamer.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Doni,
Sorry to hear that the left button is mushy, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product stopped working after a few months. The product never worked wirelessly
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi TheCreecher87
Sorry to hear that the mouse stopped work so soon, we'd like to help! Please contact our support team so we can work with you directly: support corsair.com
-Brian
want to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the feet came off after a few days of light use, i am planning on returning this
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi erfdgsdsfgfdgs,
Sorry to hear that the feet came off so soon, we'd like to help! Please reach out to our support team so we can work with you directly: support corsair.com
-Brian
Connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mouse because it can connect via bluetooth and usb. I can never get the usb to connect automatically on my laptop. I can open cue and click pair and it will connect but I wont do it automatically. It also wont connect via bluetooth to my tab s4. It is very frustrating.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Is it only the laptop that you have issues with with the dongle? If so, please reach out and we may be able to assist: support.corsair.com