Customer Ratings & Reviews
- Model:
- CH-9311011-NA
- SKU:
- 11123929
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
stops working when wired and lags when wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse has so many problems, at first it would stop working (usually mid-game) and the fix was updating the software, and even then it still sometimes wouldn't work. Now when it is plugged in it works every once in a while, but it usually doesn't and the wireless lags a ton making it unusable. Otherwise I actually really liked this mouse, and the software is great.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi t8rtot,
Sorry to hear that there was lag, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
its ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works pretty well, but the bluetooth is buggy and sometimes just doesn't connect.
I would recommend this to a friendBrand response from Corsair
Posted .Hi,
Thank you for your feedback. Have you updated your system's Bluetooth drivers to the latest version available? Please feel free to contact us regarding the connection - we'd be happy to look into this and provide assistance: support.corsair.com
-Albert
Couldn't last the week!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible the only the beginning. It was okay to start...just okay. Hooked up to the computer with the wire plug, and it worked fine. It would never sync up to the computer via Bluetooth or Wireless Connection. Within the week, the mouse completely stopped working. Tried resetting it like the website said...got nothing. Even plugged up to the computer...it will draw power, but beyond that it is complete worthless! All it is now is a paper-weight that changes colors when it is plugged in.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Adam,
Sorry to hear that the mouse stopped working, are you able to try the mouse on another computer to see if it functions properly there? If you're still having issues after this, please feel free to reach out to our support team: support.corsair.com
-Brian
bad connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this mouse at first. Then out of nowhere my mouse stopped working. The wireless mode does not work . I tried everything. Nothing worked. I tried restarting my computer, trying different usb ports and went into task manager and tried to recognize it. I set it to the 2.4 GHz but it doesn't even recognize the dongle. It also doesn't get recognized via Bluetooth. I can't return it because I did not create a best buy account therefore I can't return it. Corsairs support page is too confusing. I am glad to say that I will not use corsair peripherals ever again and will not recommend buying from corsair to friends. Get your team to work on connectivity troubleshooting on wireless devices. Cool wallpapers and I do however like some of your pc parts.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
And sorry to hear about the confusion, you should literally be able to go here: support.corsair.com and open up a support ticket for us to be able to help out.
-Art
2.4ghz connection sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi reader, I have 240hz 4k monitor, when mouse using 2.4ghz connection it is laggy (getting freezes like 0.02 0.03) monitor picture gets not clear lets say like that, after connecting throught cable works GOOD. If looking to play shooters like CS2 or CallOfDuty using 2.4ghz connection dont recoment to buy it ! Thanks.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Sounds like you're having issues that our team can help with. Please contact them directly on our site at any time.
-Art
Broken Right Out of the Box - Unusable Drift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken right out of the box. Wired, wireless, Bluetooth, all 3 modes drift like crazy. Corsair support gives instructions on how to reset the mouse, but the instructions don't work. Not even gonna bother trying to fix or exchange this, it's going straight back to the store for a refund. $50 for broken garbage right out of the box.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi AlexH,
Sorry to hear that the mouse cursor was drifting out of the box. If you still have the mouse, would you be able to check the sensor for any obstructions? If you're still willing to work out our support team, we'd be happy to continue helping your further: support.corsair.com
-Brian
mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first day had a hard time getting it to work on my computer. took 2 hours to get the wireless to pair to the Dongel. Shut my computer down for the night and booted it up the next day. Couldn't get the wireless mouse to pair it's been a week and still can't get it to pair. would not recommend this to anyone
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear you're experiencing an issue with pairing. Please get in touch with us, we'd be happy to get this issue resolved: support.corsair.com
-Albert