Customer Ratings & Reviews
- Model:
- CW-9060050-WW
- |
- SKU:
- 6449964
Customer reviews
Rating 4.7 out of 5 stars with 377 reviews
(377 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the iCUE H100i ELITE CAPELLIX's excellent cooling performance, ease of installation, and attractive RGB lighting. Many appreciate its quiet operation and the customizable aesthetics. While some users experienced issues with the pump or found the price high, the positive feedback on cooling and ease of use outweighs these concerns. The software, while noted by some as needing improvement, is generally considered functional.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Beautiful, but the pump was DOA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally love Corsair products, but unfortunately the H100i Elite Capellix cooler was DOA. I've since learned that my experience, though not super common, is hardly isolated. Although not difficult to install, I really dreaded having to take the AIO out after such careful "cable management" and then having to verify that I had all the right screws and brackets in the box before returning it since it came with so many parts. I plugged the pump into a different connector just in case that was the problem, but no, it was the pump. I ended up installing the stock fan and now the computer runs great. I felt bad that my son lost some of the coolness factor, at least until I get around to finding a suitable replacement. Go with Corsair for other components and accessories, but avoid this one.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering our ELITE CAPELLIX coolers carry a 5-year warranty, please get in touch with us - we'd appreciate the opportunity to get this resolved. Please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.
-Albert
- Cons mentioned:Fans
Rated 2 out of 5 stars
Better to go with the Pro Version.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better to get the Pro version. The cooler fans are weak!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi PSST,
Thanks for the feedback, if you have any further questions about the cooler, please feel free to contact our support team: support.corsair.com
-Brian
Rated 3 out of 5 stars
Ok cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good but decided to go with the previous Corsair cooler aio.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Frustratinf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt come with the am4 included brackets it said it was suppose to come with!!!
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us - we'd appreciate the opportunity to send over any missing hardware: help.corsair.com
-Albert
- Cons mentioned:Pump
Rated 1 out of 5 stars
Aio cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes out after 3 weeks Pump failures Second one in 3 months
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering our AIOs carry a 5-year warranty, we'd appreciate the opportunity to further look into this and provide a solution - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.
-Albert
Rated 2 out of 5 stars
Great with caveats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on paper but after a while the pump makes a high pinch noise
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi John,
Thanks for the feedback, if you have any further questions about the headset, please feel free to contact our support team: support.corsair.com
-Brian
Rated 1 out of 5 stars
No AMD mounting brackets
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MINE DIDNT EVEN COME WITH AMD MOUNTING BRACKETS i’ve spent so much time trying to it figure out what was wrong!!! the box with sealed so i doubt it was best buys fault i really think corsair should get better quality control!!!
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Brian,
Sorry to hear about your experience. Please reach out directly to our Support Escalation team at SES@corsair.com with a link to this product page and a screen capture of your review for reference. Once you e-mail us, we will get back to you with a submission acknowledgement, and our team will assist you in getting any missing hardware sent to you ASAP.
-Albert
Rated 1 out of 5 stars
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box, radiator was bent, off by 1/8th of square, cant mount the fans or mount it to the case because of it being bent nothing lines up.....
No, I would not recommend this to a friendRated 1 out of 5 stars
Commander core came faulty.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a faulty commander core that couldn’t change the looks and rgb of my Corsair fans had to sell it on EBAY.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Ethan,
Sorry to hear that the Commander Core wasn't working correctly, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
Rated 1 out of 5 stars
Didn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing brackets for my socket would not buy again
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. We'd appreciate the opportunity to get any missing brackets sent to you - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.
-Albert
Rated 1 out of 5 stars
garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.garbage lasted about 10 mins then turned off. would not recommend this cooler
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Adam,
Sorry to hear your unit turned off. Have you tried double-checking all of its connections to make sure they are firmly connected? If the issue persists, please get in touch with us - we[d be happy to get this resolved: support.corsair.com
-Albert
Rated 1 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Was a pain to set up with iCue but overall satisfied.
I would recommend this to a friendBrand response from Corsair
Posted .Hello Daddy,
What issues did you have setting up iCUE? Please feel free to reach out to our support team, we'd be happy to assist you with your iCUE setup: support.corsair.com
-Brian
- Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Beyond Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing cooler. My 5800x doesn't go above 65 at any amount of load. I have never left a review in BB before but I felt I absolutely needed to let people know this thing is amazing. Plus, it's so quiet even under load. One thing I'd suggest is replace the already applied thermal paste with something else. I used the Kryonaut Grizzly.
I would recommend this to a friend Rated 5 out of 5 stars
Exceptional Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Corsair Customer Service is top notch. My bad, I overtightened a thumb screw and broke the standoff. Called Corsair and they took care of it quick and fast - no charge. I'll keep buying Corsair. Mike in Customer Service knew his stuff too.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Nice AiO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old AiO had pump failure, so I got this as a replacement. I like it a lot more than my old one and the iCue software is nice.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Graet product from corsair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as intended! Was an easy installation.would recommend to anyone wanting to cool their cpu better.
I would recommend this to a friend Rated 1 out of 5 stars
Missing Parts Displayed in Photos on Site.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this product a great rating if it came with all of the parts that it shows in the photos on the Best Buy website. It shows that this comes with the old style AM 4 connectors with just two connection loops. It does not. I've checked 2 black versions and one white version and it does not have that connection. It also does not show that connector on the box. I'm guessing they switched the components that or sent with this product but the photos were never updated to reflect this. I've also reached out to Corsair support who did not get back to me. So maybe this is a great product but I'll never know and I am returning this for the NZXT.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Kalran,
The AM4 brackets you received are the revised version. They will work perfectly fine with AM4. If you have any additional questions, our support will be sure to respond to your existing ticket: support.corsair.com
-Albert


















