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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the iCUE H100i ELITE CAPELLIX CPU Cooler's excellent cooling performance, ease of installation, and attractive aesthetics. Many appreciate its quiet operation and the vibrant RGB lighting. While some users experienced issues with the software and occasional pump problems, the overall positive feedback highlights its value for the price. The cooler's compatibility should be verified before purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,228 reviews
  • Rated 4 out of 5 stars

    Awesome cooler instructions were hard to follow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but difficult to assemble without YouTube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was better than we expected a bit on the pricy side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AIO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AIO thus far, the bracket was a little confusing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, software hud is a little tricky to workaround, that's a corsair issue (firmware updates). The LED on my fans broke so it says a permanent dot color during light transitions.

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Thank you for your feedback. Have you tried forcing a firmware update to your COMMANDER CORE? You may do so by navigating to "Device Settings">Check for Update>Clicking on the vertical "...">Force Update. If you continue to experience any issues, please reach out - we'd appreciate the opportunity to assist: help.corsair.com

      -Albert CorsairGaming

  • Rated 4 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets really loud other than that it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broken out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the fans came broken out of the box, physically in tact but won't take any current. Bad quality assurance

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Considering our coolers carry a 5-year warranty, we'd appreciate the opportunity to further look into this and provide a replacement fan - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Commander Pro and fan compatibility issues...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radiator and cooling block are fine, however you cannot plug Corsair fans from my Corsair case into the Commander Pro that comes with the cooler, that's dog squeeze. Why Corsair? Why?

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi BigStig,

      The Commander Core included allows for up to 6 RGB and 6 PWM connections. If you'd like help with your setup, please contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Pump failure right out of the box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drove 1 hour to pick this pump up for a new pc build. Completed build and installed product right away noticed fans and pump rgb flashing red. Found cpu temp in bios rising fast, shut system down immediately. Before shutting down found there was no rpm being reported from pump and could not feel pump working. Tested motherboard pump header with case fan and found fan working. Defective pump right out of the box beware of buying this product.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Devin,

      Sorry to hear that you weren't getting power to your pump. Our cooler does receive power from the pump header on your motherboard, it would only report RPM speed of the pump to the header. You would want to ensure that you have the SATA power connected as this is what powers the pump. If you'd like assistance with your installation, please reach out to our support team so we can assist you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Holy RGB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because we couldn't figure out how to mount it to my radiator rack. I ended up getting a Kraken Z73 instead and I absolutely LOVE it. I would rather have an LCD screen on the pump than Corsair's over-the-top RGB.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi ryoni,

      Were you installing into a standard computer case? If you'd like help, please reach out to our support team and we'd be happy to help you with the setup: support.corsair.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Measure twice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but didn't fit in my case as a top mount. It wouldn't clear motherboard and on my ram. Too small for front mount so replacing with a H150 instead. Make sure to check for clearances in your case.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi McKay,

      Thank you for your feedback. Let us know if you have any questions regarding installation: support.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Have to buy extra parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy the right bracket that it didnt come with even though it says it fits am4

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Are you referring to the motherboard retention bracket? It should have been included with your motherboard. If you did not receive the AM4 mounting kit, please contact us and we'll happily have it sent to you: help.corsair.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    Fine I guess

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine, but I dont like the commander unit included as I had a commander pro from another build. The included commander, thich you must use, is limited on fan and led channels.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      You could use both the Commander CORE and Commander PRO simultaneously. If you have any questions or concerns, we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    Mediocre cooling capability, loud fans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AIO cooler is pretty mediocre overall. It really doesn't cool any better than a descent air cooler, at least for AMD Zen 3 processors. I'm overall disappointed in it's capabilities. On top of that the included corsair fans are fairly loud if they are spinning over ~40% RPM. Further the way it's built to require the Commander Core that is included just makes an extra mess of wiring. Will this get the job done for a low load processor? Yes. But, for $140 dollars, you can do a lot better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Corsair, this one happened to be faulty, tho after contacting Corsair support they sent an RMA device for a swap and no issues since.

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Crow,

      Thank you so much for the feedback, if you have any further questions about the H100i Elite Capellix that you received as replacement, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Fans runs loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible interface, fans runs really loud. Does cool the cpu but the noise and interface is my only complaint

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear the fans are running loud. Have you tried adjusting the fans' cooling performance in our complimentary iCUE software? There's different presets between Quiet, Balanced, and Extreme. You could also set custom fan curves so they're quiet at lower temperatures and ramp up at higher temperatures. If you have any questions, we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Great brand, but stay away from this model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the original one I bought. And I need to return the replacement as well. The pump is probably defective in this lineup. The first unit’s pump wouldn’t circulate, despite the controller having Sata Power. The Replacement, while able to cool, is loud and blinks red. Generally speaking I really like the lineup of coolers, but this capellix lineup has got some issues.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear about your experience. Considering our AIOs carry a 5-year warranty, we'd be happy to resolve any issues you're experiencing: support.corsair.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    It’s just alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty alright, but im not satisfied with the temp levels. Could be because the games I’m running but it still works perfectly fine.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Rook,

      Thank you for your feedback. If you have any questions or concerns, we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    Use your own thermal paste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wipe the thermal paste off and use another brand. Temps on a 5900x went from 55c and down to 36c at idle with different thermal paste

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Zero,

      Thank you for your feedback. If you have any questions or concerns, we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really say anything good about it. I have used several Corsair closed loop coolers and never had an issue. This one had a pump failure out of the box. I did some research online and this is a normal issue for this model. I really am surprised Corsair hasn't done more to address it.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi bladeiai,

      Sorry to hear about your experience. Considering our AIO coolers carry a 5-year warranty, please get in touch with us, we'd appreciate the opportunity to further look into this and provide a replacement: support.corsair.com

      -Albert CorsairGaming

  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Cools well but noise from pump is unacceptable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temps are is the 50s with my ryzen 5800x which is nice but the noise is awful. There is a constant humming noise from the pump which is very noticeable across the room even on the quite setting. This is my second because I thought the first was defectives but I guess not. Already planning on returning once I decide on the replacement.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Nick,

      Sorry to hear you're encountering a humming issue. Please get in touch with us, we can help out: support.corsair.com

      -Albert CorsairGaming