Customer Ratings & Reviews
- Model:
- CW-9060046-WW
- SKU:
- 6422732
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the iCUE H100i ELITE CAPELLIX CPU Cooler's excellent cooling performance, ease of installation, and attractive aesthetics. Many appreciate its quiet operation and the vibrant RGB lighting. While some users experienced issues with the software and occasional pump problems, the overall positive feedback highlights its value for the price. The cooler's compatibility should be verified before purchase.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working and is no longer being detected by my motherboard or the icur software. Junk stay far away do not buy. It sucks as I cannot return it to the store since my return period is over. Worst aio I’ve ever owned. Pump rgb lighting stopped working and now the Fans are running 100 percent.. avoid at all costs
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to resolve any issues: support.corsair.com
-Albert
unit just quit working 36 days after started to us
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit failed after 36 days of being in light duty use.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
And sorry to hear, please contact our team right on our site for quick assistance with getting this faulty cooler replaced.
-Art
Defective But Easy Exchange
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defective out of the box. Best Buy staff exchanged quickly no questions asked.
I would recommend this to a friendBrand response from Corsair
Posted .Hi Mike,
Sorry to hear you received a defective unit. If you have any questions or further issues, we'd be happy to help: support.corsair.com
-Albert
Uneven radiator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cooler but it came defective out of the box. The radiator is bent so I can’t fully screw it into my system. I measured it and it seems that the top where the tubes enter at the top, is uneven to the body of the radiator. Kinda bs that I bought it “brand new” but it came used. The screws fit and everything, it’s just that the radiator is uneven… upsetting
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Lorenzo,
Sorry to hear you received a damaged unit. I suggest performing an exchange with Best Buy, otherwise we'd be more than happy to get you a replacement: support.corsair.com
-Albert
Aio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooler. Led lights on fans are not great or my product was defective. But overall good
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Charlie,
Thank you for your feedback. In regards to your LEDs, please get in touch with us so we may help out: support.corsair.com
-Albert
External RGB fan plugged in doesn’t light up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the hub that comes with the radiator and the fans and AIO, an external Corsair fan I plugged into the hub didn’t work. The ones that came with the radiator work fine though. Just no RGG on the external Corsair fan I plugged into the hub
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Chambers,
For your external Corsair fan, does this model offer RGB lighting control or is it a model that has a single colored LED? If it is an RGB model, please be sure to have set the correct fan type within iCUE so that it can be properly controlled. If you'd like assistance with this, please reach out to our support team and we'd be happy to assist you: support.corsair.com
-Brian
Be careful about compatibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible with my 2066 lga socket asrock k6 gaming board
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Archie,
Our ELITE CAPELLIX coolers provide support for LGA 2066. Please let us know if you require any assistance: support.corsair.com
-Albert
Avoid like the plague, Best Buy wants your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item from Best Buy and the pump power plug in that hooks to the MB is a 3 pin female and the MB is a 4 pin male. Now Best Buy bundles this with the x570 ASUS TUF Gaming plus. If you got to ASUS this is not a recommended liquid cooler from TUF Gaming. Best Buy just wants your money. Now, being an advanced builder, this cooler can be used with the 3 pin connector on this MB. If you aren't an advanced builder you could easily destroy what you are trying to make.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
This cooler's 3-pin connector will connect to that motherboard's 4-pin CPU_FAN header without any issue - no need to worry. There is a bracket in place to ensure proper 3-pin connector installation. If you have any questions or encounter any issues, we'd be happy to assist: help.corsair.com
-Albert
Rgb doesn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 fan doesn’t work with rgb.But work well,keep it on my PC
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear one fan's RGB lighting isn't working. Please get in touch with us, we'd be happy to help: support.corsair.com
-Albert
Terrible design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because it was the only one available. Owned other corsair AIOs, assumed this could be used without the leds. While you don’t have to plug the leds in you are forced to use the controller instead of plugging into the pump and the pump into the motherboard header. Pump did have a single wire connection to the motherboard but my gigabyte z490 did not detect a fan. You have to use the icue software to see fan speeds and to control the leds on the pump (there was no ‘off’ for those leds). It was a wiring mess, the controller connected to sata power, two separate cables from the pump, and two from each fan. For the price of this I expected so much more. I wish corsair still made a non led 240 AIO, returned and ordered an EK.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
The LEDs may be turned off via iCUE by setting the static color to R:0 G:0 B:0 or lowering opacity entirely. Please let us know if you have any additional questions/concerns, we'd be happy to help: support.corsair.com
-Albert
- Cons mentioned:Pump
Aio cooler
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went out after 2 months pump failure and no response to power cycle and forced update
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering our AIOs carry a 5-year warranty, we'd appreciate the opportunity to further look into this and provide a solution - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP. -
Albert
Came Broken
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooler months ago while collecting parts to build my pc. Recently got all my parts and tried to build my pc. The aio never worked and caused my cpu to over heat (which I bought months ago from Best Buy). Because I bought them months ago it was too late to return even if I just opened it recently.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. I suggest double-checking all the connections, especially the SATA power connections. If the issue persists, please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.
-Albert
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to enter the world of water cooling but was left $400 out of pocket when this cooler failed on the first day of operation and burnt out a brand new i7 CPU - I was stress testing the CPU and had a temperature alert on screen. Before I could turn of the computer it crashed and would not restart. Hopefully intel will replace it under warranty but nobody at Best Buy offered anything other than a refund.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Was this a 12th-gen Intel CPU installed with our LGA1700 Retrofit Kit? Please get in touch with us, we'd like to hear additional details and help: support.corsair.com
-Albert
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this , found a better deal at a local pc store , was informed Corsair does not make good cooling fans.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Jaychuch210,
Sorry to hear you heard this feedback regarding our fans. Our ELITE CAPELLIX coolers are equipped with magnetic levitation RGB fans that deliver powerful airflow for extreme CPU cooling performance with minimal noise. If you have any questions or concerns regarding any of our products, we'd be happy to help: support.corsair.com
-Albert
Faulty out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in faulty. Tried doing what people on many forums said to do, still wasn't able to get passed where I was. Couldn't even keep the PC on long enough before overheating and shutting down for me to do anything. I've read many other people experienced this as well with this product, some say it took 2-4 different units to get a good one
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Ebh34,
Sorry to hear that the cooler wasn't properly cooling your system. Could you see if the CPU block was making proper contact with the CPU? You can check by seeing if the thermal paste was making proper contact with your CPU. Were you getting any movement from the pump and fans? If you're still having issues with the cooler, please reach out to our support team so we can assist you directly: support.corsair.com
-Brian
wored for a1 year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about a year, pump sounds like it has rocks in it
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Pete,
Sorry to hear about your experience. Considering our coolers carry a 5-year warranty, please get in touch with us - we'd like to help: support.corsair.com
-Albert
Great product. Terrible service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product sold off the shelf as new. Returned home to discover it was a repackaged return. Solutions provided by sales team were utterly inadequate.
I would recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Please work with Best Buy to attain a brand-new replacement unit. For video guidance on installation, please feel free to refer to our installation video on our CORSAIR LAB channel (https://www.youtube.com/c/CORSAIRHowTo). If you have any questions regarding the cooler itself, please feel free to contact us - we'd be happy to assist: help.corsair.com
-Albert
Best Buy’s customer service is the worst.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work , asked Best Buy to look at and they told me that I order for me to get it looked at by the geek squad I had to pay 100.00 fee. Umm no I bought the thing at ur store. I’ll return and go somewhere else. Never again.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Helton,
Sorry to hear about your experience. What exactly is the issue with the cooler? Please get in touch with us, we'd be happy to help: support.corsair.com
-Albert
Get a different model if you choose Corsair.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up and pump popped and smoked on start up. Put back the cooler master AIO I had and back up and running. Bracket for AMD is questionable. I usually buy Corsair products but this one is a fail.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Lambo,
We're so sorry to hear that this happened, the cooler should be easy to install and the mounting mechanism should be able to hold the pump without issue. You would want to ensure that the keyhole loops have properly hooked on to the AMD retention brackets on your motherboard, as that is the attachment point for the pump mounting. Please reach out to our support team so we can help assist you further with this matter: support.corsair.com
-Brian
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Spent all day trying to put this into my pc all to see for it not turn on and then the fans not work. I’d rather go back to my AMD heat sink than this overhyped and overpriced garbage.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Please get in touch with us, we'd be happy to help out: support.corsair.com
-Albert