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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the iCUE H100i ELITE CAPELLIX CPU Cooler's excellent cooling performance, ease of installation, and attractive aesthetics. Many appreciate its quiet operation and the vibrant RGB lighting. While some users experienced issues with the software and occasional pump problems, the overall positive feedback highlights its value for the price. The cooler's compatibility should be verified before purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,228 reviews
  • Rated 1 out of 5 stars

    I wanted to love this..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now it gets one star. I installed and reinstalled this a couple times. PC shuts down. had to reset my pc 3 times. Gonna swap for a new one or get an NZXT instead.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi RufusAfterDawn,

      Sorry to hear that your system is shutting down, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my pre built that I got from Best Buy a few years back, it’s save me all the trouble with the over heating I get from the ram ranch videos I’ve been browsing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooler was broken out of the box. I was not able to get my cpu temp below 45c no load and loaded it would go as high as 60c.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Jastice,

      Performance can depend on your setup and installation, we'd like to help you further! Please contact our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan controller or AIO not detected in windows after attempted firmware update. Everything runs on 100%.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi NotHavingThis,

      Sorry to hear that the cooler wasn't being detected, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    RETURN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to return it!!!!!! I don’t know what to do it’s not showing that i even bought it and it sucks!

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Please get in touch with Best Buy support, they should be able to help you locate your purchase information. If you have any questions or concerns regarding the product itself, we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Didn’t last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working already. Will be returning it this weekend

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Please contact us with more details of the issue you're experiencing, we'd appreciate the opportunity to get this resolved. Please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    crappy aio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible product, hard to install, don't recommend.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. For video guidance on installation, please refer to our CORSAIR LAB channel: (https://youtu.be/7vWcJqC52Dw). If you have any questions or encounter any issues, our support would also be happy to assist: help.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Stopped working within 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commander Core (the central processing node to control everything) died 29 days after purchase.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi JCHJ,

      We're sorry to hear that the Commander Core stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    RGB Cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great CPU cooler has done what i needed and more. Software is user friendly and easy to tune fan speeds

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Liquid is the way to go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep my cpu as cool as can be, liquid is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Great cooler, terrible and dangerous software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooler is excellent, and should, depending on the fan curve and the CPU, make your build run very cool and quiet. It has enormous thermal headroom compared to a stock Ryzen cooler - this is a huge, beautiful upgrade. The only problem is the software; buggy, awful, and sometimes dangerous - it can ignore fan curves and cook your CPU and GPU until you notice it - means that I cannot recommend this. If you do research, you will find that iCue, aside from being ridiculously enormous in size (1GB for a fan controller software? What on earth is there?) is dangerous and hugely buggy. Buy a NZXT cooler instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent. Very quiet, and beautiful colors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my aging, noisy h115i with eh H100i Elite and so far, I am quite impressed. Cooling a 3700x at stock clocks, I have no complaints regarding temperature or fan noise. The star of the show for (and what steered me towards the elite vs the platinum) is the inclusion of the Commander Core. IMO its better than the Commander pro I was preparing to purchase at 75 dollars. The light show was never truly necessary, but once I found a few settings I liked, I don't mind it all. This is a good unit, and I look forward to getting 3 to 4 builds out of this cooler the same way I did from the h115. You CAN get similar performance for less, and RGB isn't a necessity. But the software integration, convenience and control you get from iCue are where I am willing to justify the premium.

    I would recommend this to a friend
  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    nonexistent (really!) support on failed AIO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump failed afer 2.5 years. That's not the bad part - things happen - hts the totally absent support. Went online to get support from Corsair, and chat support was not available. Their phone support was only accepting voice mails but disconnected before I could leave one. I called corporate's number out of desperation and when I eventually reached someone in sales they hung up on me when I explained that I was only talking to them because literally nobody else would answer. I will NEVER buy another corsair product ever again and warn everyone considering one of my awful experience trying to get an RMA from them. Trash support = trash company. Avoid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Good value great find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install. Running on a 5800x cpu temps have been very cool. Braided lines add to quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great & does the job. Had to switch out fans for thinner fans. But that has to do more with the size of my case & ram clearance!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great Cooler, a little noisy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic cooler. Just upgraded my processor to a 5900x and needed a cooler that would fit in my case. While heavy gaming + streaming my temps never even saw 70C. Only complaint that could be had is that it gets a little noisy when the fans start really spinning. Its not insanely loud, but loud enough its a little annoying. Still definitely worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, When it Finally Worked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AIO is a good choice if you are looking for an upgrade or replacing a dying air cooler like me, when you get it to work. That being said, it is kind of a challenge to set up. I have an ASUS TUF X-570 MOBO and had to tinker with this to get it to work. When I set everything up, I used the AIO header on my MOBO thinking nothing of it. Why label it as a WP header if you're not supposed to use an AIO with it? On the first post after install, I received a "CPU Fan Failure!" alert and down the rabbit hole I went. If this happens to you, here's what I had to do to fix it. I had to replace my PSU due to the Command Controller this plugs into not working with an already used Sata cable (It was plugged into my SSD and my other in to my HDD). I had to buy a PSU with 3 separate Sata cables to make this work as the mounting in my case precluded me from just moving a drive to make a single cable reach both drives. Still received the error and I reached out to Corsair support. As of today, that ticket has not been answered (Day 6) and I would not bother trying their customer support. Then I decided to move my pump to the CPU header and change it to PWM in the BIOS and peg it at 100% all of the time. This got me finally out of the straight to BIOS fan error but my idle temps were in the 70's. I reapplied thermal paste and checked again to the same result. I had plugged all of my case fans into the controller in the back and when I moved the two on the AIO to the 1st and 2nd slots on the controller, my temps went to around 35 at idle. I don't know if I just got a touchy AIO or what but this was a bear to figure out. It runs fine now, but if you have to rely on Corsairs customer support...I hope you don't have to use your computer for anything important for a while.

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Benjamin,

      Thank you for your feedback. If you require any additional guidance on installation, please feel free to refer to our CORSAIR LAB video for this (https://youtu.be/7vWcJqC52Dw). Our support will be sure to get back to you. We also have call-in support for more urgent matters: support.corsair.com

      -Albert CorsairGaming

  • Pros mentioned:
    Installation, Rgb
    Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Don't buy it. It's not reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement and it lasted less than 30 days. Original Corsair water cooler lasted 8 years. Pros: -Was available in store -cool colored fans -Easy to install Cons: -Failed after <30 days -Hard to tell if the pump is actually on besides vibration. - 2.5 times as expensive as an air cooler

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and not that loud…………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 5 out of 5 stars

    Great Cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights on this cooler. I would recommend to my friends.

    I would recommend this to a friend