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Customer reviews

Rating 4.6 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the iCUE H100i ELITE CAPELLIX CPU Cooler's excellent cooling performance, ease of installation, and attractive aesthetics. Many appreciate its quiet operation and the vibrant RGB lighting. While some users experienced issues with the software and occasional pump problems, the overall positive feedback highlights its value for the price. The cooler's compatibility should be verified before purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,228 of 1,228 reviews
  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    waste of money and never worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since day 1 I've had pump failure and this has to be the worst product I've ever purchased from best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If you have functioning ears, steer clear.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't reducing my temperatures, I would give it 1 star. I bought this after owning two other Corsair AIOs. I will be returning it as soon as my other cooler comes in. Like many people, I knew of Corsairs reputation, having experienced it first hand. Since I had no issues before, I decided to go with the newest (and on sale) H100i Elite. I wish I hadn't. Install went smoothly, with any extra time due to my own moderate incompetence, but once I had installed it in the case and plugged everything in, that's where the ease of use went away. I decided "hey, since there's a Commander Core included, I'll use that for all my fans." Big mistake, as the software wouldn't let me control even my other Corsair 4 pin fans, let alone the 3 pin case fans that I have. No big deal, I'll just go and plug them into another plug and work around it. Then came the biggest issue: the noise. "Why are my fans so loud" I asked myself. I tweaked settings, changed fan headers, and still, I could not get rid of the buzz. I started unplugging fans, and there it was. I found it. All it took was every single fan to be unplugged, and I realized that the pump in the cooler was worse than a mosquito buzzing while you're trying to sleep on a hot summer night. iCue (pun intended) some more messing with software. After trying EVERYTHING I could think of and over an hour of googling, I learned that I am not alone in my issues. The pump at lowest setting ("Quiet") runs at 2300 RPM, which is insanely bothersome. If you want to annoy your neighbors, use the EXTREME mode, and I'm sure that within minutes, the cops will be banging down your door with noise complaints from three counties over. As I type this review, I can still hear it buzzing away, even through my headset and over a video playing in the background. If you hate your ears, buy this cooler, if not, steer clear. TL:DR, The pump in this is way louder than it should be. Don't buy it if you don't like noise.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Thomas,

      3-pin fans cannot be controlled, while 4-pin PWM fans on the other hand can. If iCUE is not picking up the connected 4-pin fans, then a system restart may remedy the detection issue. Sorry to hear you experienced a buzzing noise with the pump. Please get in touch with us regarding this issue, we'd be look into it and help out: support.corsair.com

      -Albert CorsairGaming

  • Rated 5 out of 5 stars

    Pump

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a question about radiators if I can mount a 280mm radiator on the top part of the pc case?

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Avoid ICUE software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooler works fine. It can be loud at times but I run it on silent mode fan profile to reduce noise and its a comfortable setting. My issue is with the ICUE software. Corsair has some of the worst servers around. Downloads and updates take hours with multiple errors and failed updates. I would avoid corsair products until they address this.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Thank you for your feedback. A clean installation of iCUE (https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-) would be recommended. Before doing so, please export your profiles. If the issue persists, we'd appreciate the opportunity to get this resolved - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    bad cooler and less than satisfying service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look and cooling right out of the box but a few within a few weeks I start noticing is disconnecting on and off constantly. got so annoying I had to turn of the disconnect sound in my settings... RMA does not cover cost of shipping and took months to get an answer. 2 thumbs down.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. We'd appreciate the opportunity to resolve this - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    It was messed up out the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to pick up this pump and I connected everything where it was suppose to go and soon as I booted up my PC it made a noise and went to blinking RED. I downloaded iCue software I got a Notification saying “Pump Overheated Contact Corsair Support” on first boot up .. So I’m definitely returning it when my replacement gets here but if this one doesn’t work ima have to switch to a different Brand.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Stoneogic,

      Sorry to hear about the pump issues, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Pump is super loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cooler master 212 and it was quiet and i decided to get a liquid aio because i had just bought a ryzen 9 3900x. This pump is way to loud and i wouldn’t recommend it. I measured it’s decibels and it’s in the low 60s.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello Jack,

      How was this measured (please reach out with more information)? As far as it being too loud, you can also set the pump in a different profile that accommodates your wants/needs for the system; all this would be in iCue. Our team is ready to help, you can contact them here: support.corsair.com

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this piece of crap. It’s so loud even on the quiet setting. Waste of time and money. DO NOT BUY. my stock cooler was 2x as quiet.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Jonny,

      Please allow us to help, sounds like it could just indeed be a setting. Contact our team at any time for assistance: support.corsair.com

      -Art CorsairGaming