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Customer reviews

Rating 4.1 out of 5 stars with 341 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfort of the VIRTUOSO MAX Wireless Gaming Headset. Many appreciate the long battery life and connectivity range. Some customers find the headset to be too heavy, and a few have noted that the padding is not as soft as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 341 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Repeated corsair customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Virtuoso SE and XT , but unfortunately those broke. I decided to give Corsair a last chance with the Max and so far I've enjoyed them a lot. The sound quality is amazing and the headset feels a bit more premium than the previous. Love that they kept the removable mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The upgrade I needed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the previous version for a couple years and it was just time for the upgrade, yes it's pricey but the Quality has made up for it tremendously especially with the Bluetooth features!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound amazing quality easy to use. Use a friendly. I love that. Has the noise. Cancellation definitely helped me increase my shooting games on pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price point could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one sounding headset. Able to plug and play with the ps 5 and the controls are easy to locate on the unit. Con is the only microphone is a detachable attachable mic. Needs an internal mic in the event I don’t want to use the boom.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. Comfortable and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones the earmuffs are hard and can hurt after a few hours. I did have to get a replacement after 2 weeks because i dropped it and it never turned on again. But since then the new one has been amazing and sturdy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price does not even come close to justifying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear muffs are large and uncomfortable. The headband causes pain for anything longer than an hour. The sound is good but you have to spend forever fiddling with their software to make it work. I wont buy corsair audio equipment again. Stick with logitech or steelseries imo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Corsair virtuoso max review.. give me $400 pls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good still expensive but design is nice and its sturdy good material.

    I would recommend this to a friend
  • Cons mentioned:
    Padding, Weight

    Rated 2 out of 5 stars

    Enemy of the Poor Sighted Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset will spare you no pain if you use glasses. You are likely to form a new shape in your skull if you use these enough. The padding is not cushy whatsoever and the weight doesn't help. You need to quite literally condition your head to get used to this weight and it isn't painless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, but they sound amazing. I highly recommend this set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They're good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quite nice and sturdy. It does get somewhat confused when connected to the PC; I am not entirely sure why, but I love them regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great hwadphones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing.very comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good connectivity, good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, great aspect. However if you are suffering in finding comfort, these arent for you due to the texture of the ear cushion. You can replace them, except for the cushion from top, im having troubles since the foam is not big enough to avoid high pressure at the top of my head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great i have loved using it so much great audio and fits comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Comfortable but requires a lot of tweaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being Corsair I expected out of the box perfection. However I experienced very low volume and muffled sound. I spent a lot of time on forms and reading other reviews to understand what others have done to make this headset feel more like the Corsair product I expected. I tried it all and I was never completely satisfied with the volume or sound quality. The microphone seemed perfectly fine. Unfortunately I had to return these, way too expensive for the sound quality for me personally.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      And thank you for your feedback. It's unfortunate these weren't the best for you. Do keep in mind that if you ever have a product of ours and run into issues, contacting our team right on our site would be the best bet to get that resolved.

      -Art CorsairGaming

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Quality - VERY Heavy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, but its very heavy. I may end up returning for another one that is lighter, this one makes my head hurt

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    my favorite gaming headset so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite headset so far, gone from logi prox2 to a steelseries artic nova pro wireless to this, and ill never go back. my favorite part is that you really dont have to download icue to get it to work. there is also a dual connection feature which is great you can do the dongle to pc and also connect bluetooth to phone and control the volume with the earcup sliders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of all trades

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with nice depth of sound. Decent 360 audio for those pesky flanks. Overall at price point pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not working right, never did

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting off the sound quality is great, when it works. The ear pads could be more comfortable, as many folks have said, but its not as bad as some people make it out to be. I was waiting for a 3rd party to come out with good replacements but I don't think the headset will be with me much longer at this point. I bought this about 3 weeks ago, and i just keep running into problems. in about 40 hours-ish of computer time in 3 weeks ive had; Problem 1: On at least 5 different occasions, my headset has randomly turned all audio sources into a robotic, low bitrate mix. It sounds very choppy and all voices are illegible. This could happen while browsing, i'll open a video and find my audio is already in that state, i could be in the middle of a game and it could suddenly distort, i could be sitting in voice chat, or mid way through a video not even touching my computer. When it occurs, others have reported that my voice is coming through clearly, so it seems to be a driver related thing, but reinstalling drivers hasn't helped. Problem 2: On 1 occasion, my headset failed to wake up when i picked it up, i spent a few minutes flipping it on and off before it eventually turned on like nothing ever happened. The other problems are frankly nit-picks, and i wouldn't worry about them if it werent for those big 2. At a 300 dollar price point, i expect consistency, this headset is not consistent. I'll update my review if I get a replacement and this issue is resolved.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Mike,

      Sorry to hear about this, our team would be able to help, please reach out to them directly right on our site at any time for assistance.

      -Art CorsairGaming

  • Rated 4 out of 5 stars

    good head set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good headset i just noticed a little popping sound ever once in a while when a sound stops but for the most part is is a good head set

    I would recommend this to a friend