Customer Ratings & Reviews
- Model:
- CA-9011372-WW
- |
- SKU:
- 6594136
Customer reviews
Rating 4.2 out of 5 stars with 308 reviews
(308 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfort of the VIRTUOSO MAX Wireless Gaming Headset. Many appreciate the long battery life and connectivity range. Some customers find the headset to be too heavy, and a few have noted that the padding is not as soft as they would prefer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Just what i needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them very much. I will say they’re not for everyone but overall i love them.
I would recommend this to a friendRated 1 out of 5 stars
Do better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most uncomfortable headphones I’ve ever experienced! Pretty poor for being their “flagship” headset. The padding looks huge but it really is only like a 1/4” and the top headbands trash too. Don’t waste your time and this is from someone who’s entire pc is made with Corsair products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the biggest piece of junk I have ever owned, less than five months old and the head band cracked, 2 months of having mic issues before I gave up and bought a desk mic DO NOT BUY, you would think the head band would be a lil more sturdy for the headset that cost this much. thought it was quality but instead got garbage. Just for you info, Corsair does not have any customers service that you can call it's all done threw email and they take there time to respond. So think twice before you buy this headset. OR ANY OF THERE PRODUCTS!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Expensive and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have to be the most quiet headset I have ever owned. The quality if sound is immaculate. But my god they are quiet as can be. Gamer for over 20 years... Was playing a game and I couldnt hear somone running in the hallway outside of the room I was in. Awful.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Definitely something our team can help with to pinpoint if an in-game setting could help, do contact them directly right on our site at any time for assistance: help.corsair.com
-Art
Rated 1 out of 5 stars
Terrible software. Not useable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Like everyone else mentioned, they cut out. A lot. And before everything me thinks it’s because of my neighbors wifi, I am a wireless network engineer. I have an amazing strong wireless connection. These things just suck. The worst part is, my entire computer build is based on Corsair products. The support sucks. I won’t be a Corsair customer again. I just want equipment that works and this is just a bunch of hopium in a box. I hoped it would work, but it failed miserably. I spent 4 days troubleshooting it with zero success. The icue software just continues to lock up. Even after a fresh windows only installl. Back to Logitech I go.
No, I would not recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend luv it, for Christmas gift he asked for a
I would recommend this to a friendRated 5 out of 5 stars
Headset
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, love being able to connect phone and pc at once
I would recommend this to a friendRated 1 out of 5 stars
If you don’t have a PC, don’t buy them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, you need a PC to upgrade the software from the headset. And the box does not say that before I own a PS5 and do not have a PC. So without updating the software, it sounds awful.. took them back the next day.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad audio, static noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio felt like I was in a theatre with concrete floors, flat tones, sounded too spatial, apart from that; I kept getting static noises brand new out the box, returned after a weekend with them
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware! Faulty quality and over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues, constantly drops and Head band snapped after 3 week of ownership. Taking in tomorrow to warranty claim, hoping to switch for different brand. Buyer beware!
No, I would not recommend this to a friend- Pros mentioned:Comfort, Connectivity, Sound quality
Rated 4 out of 5 stars
Great gaming headset!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this headset for both gaming and work. It did a great job at both. For Gaming, i utilized it on my XBOX. It connects via a USB-A dongle. Simply plug in and away you go. 2.4Ghx wireless gives you plenty of distance in any living room. I think I can actually go almost across the house and not lose audio! The sound is great and the active noise cancellation works well. This is an over the ear design. So you don't have that constance pressure against your ear. And I didn't really get much heat trapped like some other headsets I've used in the past. I really like the detachable boom mic. with the flexible arm. Alows me to take it off if not in use. No touch here! All analog button and rotational control for volume. I'm old - so this was a nice feature for me. And not having to remember touch patterns to do a function. Really like that it came with a storage case. Its a nice lined case. holds the headphones securely with enough room for the usb cable and dongle. as well. Wish there were a cable passthrough for charging though. I did finagle the cable along the zipper. But maybe for the next version! OVerall, very functional device. Build is very good. And expect a long time of use out of this unit.
I would recommend this to a friend Rated 1 out of 5 stars
Crappy materials will cause the headset to crack.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and other functions are good. however the top of the headset will crack. It's very cheaply made for how much money they cost. I bought two (one for me and my son). His broke before the receipt time expired. Mine is cracking and his replacement one is also cracking in the same spot. We do not mishandle or treat the heads roughly.
No, I would not recommend this to a friendRated 2 out of 5 stars
Headband WILL snap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset but, the head band WILL SNAP after a few months with normal use and zero miss use. I can not recommended headset that will snap after 4 months.
No, I would not recommend this to a friendRated 3 out of 5 stars
Feels Nice but not good Audio/Mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality but poor audio and mic compared to the XT
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
May be something our team can help with, please contact them directly right on our site for assistance.
-Art
Rated 1 out of 5 stars
not worth the price with a plastic head band
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality with a plastic head band, specifically chose this one because in looking at them they appeared to have a metal headband with all the other features I was looking for. Needless to say the head band has broken. Tried to find a replacement for it on the Corsair website and was unable to even find the headset on their website
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Weight
Rated 5 out of 5 stars
High quality and great sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets come packed in a very nice case. The only drawback they will only fit in it with the boom mic removed and the earmuffs have to be turned to lay flat in the pre-fit grooves. This keeps them well protected, but you will have to remove the mic each time they are packed up. Ease of use is very good, and it only took about 2 hours for them to fully charge out of the box. Once you connect the Max wireless receiver to a USB port on a PC, the headset instantly connectes. You also have the option to dual connect via Bluetooth if you would like to have them connected to your phone as well. It is highly recommended to download the iCUE Corsair app as soon as you start using. This will check and install firmware updates and allows a full range of customization. The ring lights on the side can be changed to multiple colors and set to static or changing. I really like the SoundID function. This walks you through step by step listening to different sounds and clicking when you can no longer hear a specific frequency. It takes about 10 minutes, and you get a perfectly tailored sound quality to your specific earing. The earmuffs are very comfortable, and the head piece is cushioned for extended wear. It is overall a little heavy, but not enough to cause discomfort. The mic easily connects into a USB slot and is fully adjustable. There is a mute button that easy to get to and the tip lights up white when on and red when off. Volume is controlled by twisting the entire ring on the left earmuff. Noise cancelling can be turned on or off and there is a big difference when it enabled. Outside noise is blocked out almost completely and you can barely hear someone talking loud right next to you. Gaming sounds are great, and you can easily hear enemy footsteps and which direction they are coming. It really gives an edge on the competition. They work great talking wirelessly connected to your phone as well and the mic pics up clearly. They seem made well enough to last for a long period of heavy use. Battery life is pretty good and should last most moderate gamers several days between charges.
I would recommend this to a friend Rated 1 out of 5 stars
Good sound, AWFUL Comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally love Corsair products and have owned two other Virtuoso headsets. I wanted to love this headset for the features and improved drivers. However, after 30 min of playing, it was clamping so bad I already had a headache. I tried using my chair to hold the headset open overnight to reduce the clamping force. It worked a little but was still way too uncomfortable. My friends also said the microphone was much worse than my previous Virtuoso XT. For all these reasons I had to return it.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Mark,
Thanks for your feedback, and very sorry to hear you didn't find this product meeting your requirements. If you repurchase any headset of ours and have issues, do contact our team directly right on our site at any time.
-Art
Rated 1 out of 5 stars
Bad Flagship, RETURNED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a flagship headset it’s awful. Mic quality is horrible, incredibly uncomfortable compared to their other models like the XT. Crazy that Corsair could make this as bad as they did when “lower tier” virtuoso models (XT, SE, RGB) have great mic quality and leatherette cushions. Better off picking up one of those.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Connectivity, Sound quality
Rated 4 out of 5 stars
Great headset but could be more comfortable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Corsair Virtuoso Max is a great wireless headset with just a few drawbacks - mainly being comfort and some software bugs. I will be getting into all that in this review. Unboxing/setup: The headset is nicely tucked in its own traveling case upon unboxing, and next to the case you will also find the detachable microphone and USB-C. You will want to install iCUE for all further setup. Design: Perhaps the best looking headset… ever? For me it is. It’s a brilliant mix of minimalist design that still looks premium. It’s mostly made of metal and the rest is a mix of plastic/fabric. You have all your usual controls on the sides and there’s even a play/next/pause slider that I don’t see very often. The ear cups also have a volume control, but it’s rather slow to rotate so I haven’t used it much. The microphone can be detached. Oh and there’s RGB for some reason on a headset :p Weight/comfort: My scale is a bit tricky, but it comes out to around 420-430g. It doesn’t feel too heavy and for the first few minutes my head feels totally fine, but after only 30 minutes SHARP pain can be felt. My head gets used to it and it’s still usable, but wow it can almost ruin the whole headset. Battery life: Very good for a Corsair headset! Used for a week and only dropped about 25-30% Wireless: Not once did the connection drop during my testing and it has a very long range! It’s really awesome being able to move room to room while talking to my mates online. Sound quality: Out of the box I was honestly very disappointed with the sound as it sounded very flat and bland. I turned on a software feature called SoundID which measured my hearing and preference and wow did it sound amazing after that! I kept it on and it’s great for music listening especially! For games I still recommend turning on the regular EQ and messing around with that. There is also Dolby Atmos support. I just have 1 issue with the sound and that is that sometimes out of nowhere the volume will decrease itself across the board by like 25% which is usually solved by a system restart. This could be a software bug. Microphone: Tested with my friend who said I sounded really good with basically no background noise (vacuum and fan test) this was all on stock settings, but you may want to tweak it if you find the suppression too aggressive Software: iCUE isn’t the best but I had no problem setting everything up and updating it. Sometimes it’s an issue for me on their keyboards/mice, but it went more smoothly in this case. I can easily recommend the Corsair Virtuoso Max if you’re in the market for a sleek premium wireless headset that delivers in so many aspects. I just wish the comfort was better as that was almost a dealbreaker, I recommend trying it on if it’s on display. Pros: Traveling case Design Sound quality Microphone quality Flawless wireless Cons: Comfort Volume bug
I would recommend this to a friend Rated 2 out of 5 stars
Stop working after one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect but it stopped working after one month. BestBuy was a terrible after-service.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Definitely not the experience we'd want you having, please allow our team to help out. You can contact them directly on our site through the chat for assistance.
-Art












