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Customer Ratings & Reviews

$249.99
Save $80
Comp. Value: $329.99

Customer reviews

Rating 4.2 out of 5 stars with 308 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfort of the VIRTUOSO MAX Wireless Gaming Headset. Many appreciate the long battery life and connectivity range. Some customers find the headset to be too heavy, and a few have noted that the padding is not as soft as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 308 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They're good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quite nice and sturdy. It does get somewhat confused when connected to the PC; I am not entirely sure why, but I love them regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great i have loved using it so much great audio and fits comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    my favorite gaming headset so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite headset so far, gone from logi prox2 to a steelseries artic nova pro wireless to this, and ill never go back. my favorite part is that you really dont have to download icue to get it to work. there is also a dual connection feature which is great you can do the dongle to pc and also connect bluetooth to phone and control the volume with the earcup sliders

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Quality - VERY Heavy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, but its very heavy. I may end up returning for another one that is lighter, this one makes my head hurt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Comfortable but requires a lot of tweaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being Corsair I expected out of the box perfection. However I experienced very low volume and muffled sound. I spent a lot of time on forms and reading other reviews to understand what others have done to make this headset feel more like the Corsair product I expected. I tried it all and I was never completely satisfied with the volume or sound quality. The microphone seemed perfectly fine. Unfortunately I had to return these, way too expensive for the sound quality for me personally.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      And thank you for your feedback. It's unfortunate these weren't the best for you. Do keep in mind that if you ever have a product of ours and run into issues, contacting our team right on our site would be the best bet to get that resolved.

      -Art CorsairGaming

  • Rated 5 out of 5 stars

    Max !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the mic is great the only problem that i have found is the head band breaks really easly so i recomend the warrenty when you buy that way you can just go get a new one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Corsair Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them I would say that there are some really good joints. You know a lot of people probably don’t really care for him because of the way, but that doesn’t really bother me much you know I think everything is great with him. I would suggest that you bring them out at a lower price to lower the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not working right, never did

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting off the sound quality is great, when it works. The ear pads could be more comfortable, as many folks have said, but its not as bad as some people make it out to be. I was waiting for a 3rd party to come out with good replacements but I don't think the headset will be with me much longer at this point. I bought this about 3 weeks ago, and i just keep running into problems. in about 40 hours-ish of computer time in 3 weeks ive had; Problem 1: On at least 5 different occasions, my headset has randomly turned all audio sources into a robotic, low bitrate mix. It sounds very choppy and all voices are illegible. This could happen while browsing, i'll open a video and find my audio is already in that state, i could be in the middle of a game and it could suddenly distort, i could be sitting in voice chat, or mid way through a video not even touching my computer. When it occurs, others have reported that my voice is coming through clearly, so it seems to be a driver related thing, but reinstalling drivers hasn't helped. Problem 2: On 1 occasion, my headset failed to wake up when i picked it up, i spent a few minutes flipping it on and off before it eventually turned on like nothing ever happened. The other problems are frankly nit-picks, and i wouldn't worry about them if it werent for those big 2. At a 300 dollar price point, i expect consistency, this headset is not consistent. I'll update my review if I get a replacement and this issue is resolved.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Mike,

      Sorry to hear about this, our team would be able to help, please reach out to them directly right on our site at any time for assistance.

      -Art CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortably Good Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for mydaughter. She use them on her Playstation 5. They work great and are wonderfully made. They were on sale, so great of a price for a superior product. The sound is great andbthe cushion on these headphones are conformable. The sound is crisp and they just sound fantastic. She is very please with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality & Style!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having the best Gaming Experience and lifestyle with these headphones! I wish I would have purchased them sooner! I’m always getting cool feedback from other gamers about them; how they light up in different colors and excellent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really good spacial audio and just overall sound quality was amazing. I wish I knew sooner I needed the xbox compatible verson to use on my xbox x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming headset I've ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Sturdy, premium feel, plenty of features and ACTUAL ANC to keep you focused on whatever you're playing. The dials on the earcups are amazing too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset i have Purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Sound quality is outstanding and mic quality is awesome as well. Comparing to the steelseries arctics pro these blow it out of the water sound quality wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my ps5 as a secondary headset. And it did not fail. In fact it was so good and so worth it that everything about it was good. The only downside to it personally was it that it was heavy and hard to get use to but after that it was great. Noise cancellation is amazing sound quality is amazing. Design nice and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The better version virtuoso Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like corsair and high quality audio, this is the headset to get. It has amazing sound and can be tuned with Corsair's SoundID software. It has wide compatibility and amazing range. The only issue I've had is comfort with the narrow headband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but spendy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. No issues works great looks great. I would recommend to others. Price is high

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, expensive price. But the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality, no separate voice/game audio.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is great, sound was on point with other headsets in the same price range and the software works well. The downside, these do not have a separate channel for voice audio and game audio, that was a deal breaker for me on a headset at this price point. If this is not a deal breaker for you, they are awesome.

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Please verify features before purchase to avoid purchasing a product which doesn't have a feature you want and then giving it a bad review for working as designed.

      -Art CorsairGaming

  • Rated 5 out of 5 stars

    Great headset for gaming, call audio, and music!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming but found it ga multiple uses and its been flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Corsair virtuoso max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RGB is cool, it is comfortable but after awhile you do feel a little sting on top of your head but overall sound is good and very clear I’m happy with this purchase

    I would recommend this to a friend