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Customer Ratings & Reviews

$395.90

Customer reviews

Rating 4.3 out of 5 stars with 1173 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,173 reviews
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great surround sound good weight for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphones but dont buy for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality but i returned. Please dont buy these for xbox

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Thank you for your feedback. The VIRTUOSO is only compatible with Xbox via 3.5mm connection. If you are looking for a wireless headset that is compatible with Xbox, I suggest looking at our HS75 XB WIRELESS headset which features immersive Dolby Atmos audio and connects wirelessly to your Xbox without the requirement of an external dongle. If you have any questions, please feel free to reach out: support.corsair.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    Okay if you’re only on wireless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corsair tried to add too many bells and whistles to this item. It is required you have icue installed in order to use the EQ feature. In order to get the better sound quality you need to connect via USB. No problem I thought, until my PC would not recognize the head set at all via usb. I read online that the previous model you had to charge. I left it charging over night. Tried it the next morning and a total fail. When downloading icue from the website you get v3. When installing icue you can go to the bottom of the app to update to v4? Why not offer it from the get go? Go figure. No matter. After updates, after charging, all this troubleshooting it would not work via USB. Only with the wireless dongle did it work but the audio levels seemed low. The offered high fidelity was not there. Not being able to adjust the EQ and not being recognized by my pc was a total fail. I thought maybe there is a power button? I couldn’t find it. I read manuals and looked online. Flipped the switch between wireless and USB. Nothing worked. It’s supposed to install upon getting a USB connection. I’m returning it today. Wish I could have gotten this to work as it feels like an amazing product. It just didn’t deliver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    really good headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset is great only thing i dont like about it is if i have it sitting on my desk listening it will time out and go to sleep i have to wiggle it to wake it back up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good quality, not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality microphone and directional sound. Hurts to wear for extended

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Please remember to take a break every hour of use to avoid fatigue!

      -Art CorsairGaming

  • Rated 4 out of 5 stars

    Not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headsets work pretty good. The sound I was expecting more and connected to PS5 it’s a lot lower than on PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was with the money. Don't let the price scare you off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Garbagio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, just awful.. super uncomfortable, and cheap. Sound is meh, and the side decals are holes, so dirt ends up getting stuck in them and you cant see the glowing decal well. The whole headset is a trainwreck. I have the old Void Pro, and that is a great gaming headset other than the fact it is strictly for PC.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Did you enable Dolby Atmos for Headphones via Windows' Sound Control Panel? You may also choose from multiple preset EQ profiles that tailor to your audio (Gaming, Music, etc.), or create a custom EQ that tailors to your ears. If you have any questions or encounter any issues, please contact support via our website - we'd appreciate the opportunity to help.

      -Albert CorsairGaming

  • Rated 5 out of 5 stars

    Spacial sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacial sound is awesome on these. I love using them for gaming. They do get hot after a while, just from your body hear from your ears being sealed off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtuoso xt

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the headphones for over a year and are great. There’s this glitch with audio I had using the usb dongle although was patched almost instantly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cuts out constantly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient that after the return period, the headset starts cutting out constantly even on full charge. Never dropped. I've taken great care in the headset and just started to cut out. Only fix to this is to play wired. I've tried resetting my router/updating my router. Uninstalling iCue and reinstalling. Updating/not updating and no fix. Looking online and this seems to be a defect in the product across many consumers. If you're looking for a good wired headset, there are much cheaper ones for the same quality. If you're looking for a wireless headset...sadly this headset suffers from cutting out after the first week or so if you weren't unlucky getting it straight out of the box. This headset would be PERFECT if it weren't for the cutting out.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Haya,

      Sorry to hear about your experience. Is your dongle connected to a USB port that has direct line of sight of your headset when being used? I would also suggest re-pairing the headset to its dongle. If the issue persists, please contact us, we'd appreciate the opportunity in getting this resolved: support.corsair.com

      -Albert CorsairGaming

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Completely missed on bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning. The headphones seemingly are missing any sort of bass. Great audio otherwise.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Michael,

      Did you use iCue to tune these to your liking? If you repurchase, don't hesitate contacting our team directly on our site for assistance via ticket.

      -Art CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurts my head

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but very uncomfortable. The sound is good u can get better earpads.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Daniel,

      Thank you so much for the feedback! If you have any further questions about the Virtuoso XT, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 5 out of 5 stars

    Best headset out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of if not the best headset I’ve ever owned. The noise cancellation is unrivaled. Only complaint is I can’t hear myself speak. Tends to make me talk too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect after playing around with settings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the astro a40s for awhile and when they started to fall apart, i wanted to get a new product that follows the cosair vibe ive been going for with my setup. Now i will say, the microphone isnt that great, and out the box the sound can be a little off. But after some fiddling, the sound is great, looks great and feels great. If there was one thing id want them to improve it would be mic quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dolby Atmos? I don’t think so

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality but I honestly didn’t felt the Dolby Atmos feature.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi alejandroglez,

      Thanks for the feedback, if you have any further questions about the headset, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been my favorite headset so far. The perks of being able to use on the PC while being on the phone is what I needed. This headset covered all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic broke. sad. sound still good and look cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic port broke out if nowhere. but very nice before the mic broke.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    So nice I bought it twice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love this head set! I bought one for myself then my girlfriend fell in love with mine so I bought her a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Avoid this , try that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is terrible. The microphone Constantly drops out using discord, I couldn’t find the right configuration. Wired, wireless, it isnt reliable. People couldn’t hear me, or I would break up during conversations. The sound quality is good, Dolby atmos and some tuning makes the sound good, but as a gaming headset it’s terrible. I ended up getting a wire for my Bose quiet comfort gaming headset because the in line mix switch went faulty. Again, terrible headset wouldn’t recommend. I’ve seen things on forums regarding connectivity or wireless updates, still hasn’t fixed the unreliable headset.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Sounds like this may have been faulty, please contact our team directly right on our site at any time for assistance with any issues.

      -Art CorsairGaming