Customer Ratings & Reviews

Comfortable fit. Sound good but not great. A bit on the heavy side. Appreciate the added Bluetooth support for use with other devices.

I am beyond impressed with this headset. I’ve been shopping for years for one with good input/output quality, comfort, and battery life. I’ve found it! Would recommend.

This thing has a slew of connectivity issues. It will randomly restart itself , randomly lose connection and if I was more than 20ft away from the USB attachment it will also lose connection. For the price of this headset it should not be having these issues. It has good sound quality when it works.

Good sounds, mic is great. The finish on the headphones are nice plus the lighting. Wish the battery life was longer and that you could manually control when the headphones are on and off. The ICue program is either too sensitive or unresponsive with time settings for the headphones turning off. I would set the turn off setting at 2 mins of idle time but they would cut off while watching videos and would require a head jiggle to turn them back on. On the other side if you leave the turn off time too long they just stay on depleting battery. I bought wireless headphones to be wireless but coming home and found that they were still on for half a day and require charging is disappointing (when they are timed to power off after 10 mins default).

These by far are the best headphones i hav ever had. The sound is so crisp and amazing. THe battery last about 15hrs on wireless. Changing the rgb is a added plus. mic is high qualitty. Overall these are great and worht the price tag

Bought this as a gift for my husband who works from home and he was very happy with the quality

Not only do these just have amazing sound QUALITY but the spatial sound quality is amazing on these, the way I can tell which direction everything is coming from in a game is unmatched. I love that they don't look too gamer like so I can wear them during a meeting too.

I bought this headset for the connectivity. It connects to every device as promised and is incredibly comfortable. Mic picks up my voice well, but also picks up relatively quiet sounds from across the house. If that were the only issue, I'd give it 4 stars. Sound is good/ok for a wireless headset, and can be adjusted via iCUE software. And that's where we get to my 1 star review. The software is necessary to change equalizer settings for the headset, and the software causes my laptop to crash constantly. As I primarily purchased the headset in order to use with the laptop, this is a deal breaker. Add that to the fact that the Best Buy return window is only 15 days; I'd give 0 stars if I could. For reference, I was trying to return within 30 days. Very disappointed as this pricey headset otherwise looks and feels amazing. TL;DR - good, not great sound. Superior connectivity. Looks great & very comfortable. iCUE software must be used to change sound settings but also crashes laptop. Incredibly short return window.

Great sound quality & useable on multiple devices. I use them wirelessly via the provided USB dongle and also on my Nintendo Switch through Bluetooth. They are also very comfortable and the software is very customizable

Headset is a small upgrade over previous versions with integrations such as Voicemod and the ICUE software tuning these headphones is a breeze. Only negatives for me would be the distance in which it disconnects and that wasn't too big of upgrade in sound quality.

so far i have no complaints its a good price and works well. The battery chargers quickly and last a decent ammount of time and the audio quailty is good.

Overall, these headphones are good. They have great audio and are pretty easy to use. My only complaint is that the original earmuffs are somewhat uncomfortable if you have glasses on while using when you first get them. (Purchased on sale for 1/3 off)

Very nice sound quality and looks very nice. However it is not all that comfortable. The ear pads are not large enough to wrap around your whole ear and these are not glasses friendly. I don’t have big ears and these still didn’t fit too well. They are very nice, don’t get me wrong. But not good for wearing them for a long time. You can definitely feel them and they are heavy as opposed to my Steelseries Arctic 9. I much prefer the Arctis 9

Very good headphones for PC and it has wireless Bluetooth and aux so you can pair it with mobile or switch.

I really appreciated the build quality and comfort. However, for the price, I did not like the sound at all. The features it offered are great but I really wanted to be able to customize the EQ settings in the software which you can, but only if you disable Dolby Atmos. I really wanted to use Dolby Atmos but also be able to adjust a few things on the EQ sliders but the only way to adjust EQ is to play on stereo only which seemed pointless to me.

Second time purchasing this. Amazing product. Sounds is unbelievable, comfort is amazing and the whose metal structure is well built

Solid battery life and a quick recharge time mixed with great Dolby Atmos sound makes for a fantastic gaming headset. It is lacking in music reproduction, though, but it's so good at gaming, it's forgivable in this category.

Had these for a few days now and after buying and returning 3 different pairs of headphones before settling on these, I'm quite content. I don't know how to get the full value out of them but, they punchy enough and not very complicated when hooking them up and just start playing. I'm not great with setting up EQ's so I dont know how to get the most

The headset is extremely comfortable, and provides excellent sound quality.

I am really liking the headset. I use them connected to 2 computers and my phone at once. I use them for work and wear them for about 8-10 hours a day and they last with without issue and are comfortable.