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Customer Ratings & Reviews

$169.99
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Comp. Value: $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1166 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the VIRTUOSO XT Wireless Gaming Headset for its sound quality, comfortable design, long battery life, and effective Bluetooth functionality. Some customers have noted the headset's weight and that the bass may not appeal to everyone. Others mention the wireless range could be better, the price is a bit high, and the associated software is not great. Overall, the positive features seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,166 reviews
  • Rated 2 out of 5 stars

    Not for big heads, sounded ok, mic was ok. Had som

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for big heads, sounded ok, mic was ok. Had some connectivity issues, spottiness with sound. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Crizzle,

      Thank you so much, we're always collecting feedback from our customers about fitment as everyone has different sizes requirements. For the connectivity issues, can you try moving the Wireless Dongle to from the back or front of your system for better range? If you'd like further assistance, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Overpriced hunk of garbage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst money spent, it beeps randomly, even when fully charged, the iCue software is horrendous. Mic randomly cuts in and out and support is only open on the weekdays, when I’m at work. Issues happening recently after the 15 day return policy ended. Unfit for communication and professional or gaming purposes.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Is your VIRTUOSO's firmware updated to the latest version? You may check via "Device Settings" in iCUE. If you're still encountering any issues, we'd appreciate the opportunity to resolve them - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Overpriced plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wired / wireless switch broke in the first month. (stays in wireless mode no matter what position the switch is in) Then the mic stopped working in just under 2 months. The material on the ear cups is cheap and starts flaking away after a few weeks. Battery life is about half of listed specification. Have geek squad protection on it, going to get a replacement tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Maoilmhin,

      Sorry to hear that you had so many issues with the headset so soon, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using almost every day for a little over a year but today it decided to almost burn the house down..... It started to burn and melt the headset where the USB C connects to the headset. Thank God i was using it at the time i noticed the smell and noise

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Steven,

      That's extremely unfortunate and our team can help, please contact them directly right on our site.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    DNR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible audio quality out of the box, best use with the wireless feature using dolbys atmos (pc or ps) It’s mildly comfortable, after 4+ hours it’s a bit too heavy.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Correct, equalizer would need to be set up to your liking. And you do need to take an hourly break to avoid fatigue.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible headphones bought them and didnt know that they wouldnt charge so got 1 good battery life out of em and now they are unuseable worst money ive ever spent

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Gage,

      Please allow our team to assist with this, you can contact them on our site at any time.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was very misleading stating that this head set works with Xbox. When I got home and plugged them into my Xbox one they did not connect via the wireless adapter that is sold with it. When I dug a bit deeper into them I realized they came with a headphone adapter and when I plugged that up they weren’t working properly via that either

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi KingPanda93,

      Sorry to hear that the headset wasn't working via 3.5mm, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Buy Logitech Pro X Wireless, a far better headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased these to replace a pair of Logitech Pro X wireless. Comfort was not the same, and side tone was non-existent. For the cost of these at 249.99, I expected a lot more. Returning after not having more than 24 hrs. Corsair really needs to step up with their headsets.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Orion,

      You can adjust the sidetone volume in our iCUE software. If you'd like assistance, please feel free to reach out to our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get 3 different pairs under warranty. They get hot on the ears and slide off easy. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Can't say I've seen this before. Sorry to hear you've had difficulties with one of our top headsets.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Great, does what it says, but not for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 is because I think its crazy that something this big can provide such a low quality sound when used for music. It just makes no sense. Especially at this price. There is NO bass whatsoever.

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Jordan5586,

      Thanks for your feedback, you can also create custom EQ settings to tailor the sound to your preferences. You can also use Dolby Atmos as we include a license in Windows. If you'd like assistance with your setup, we can help you with your setup: support.corsair.com

      -Brian CorsairGaming

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Headset for everything. Literally, everything.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is one thing that Corsair has never been accused of, it's being unambitious with their higher end products. The Virtuoso XT seems determined to be the last headset you ever need to buy. With support for USB (Type A and C), 3 1/4" jacks, Corsair's proprietary slipstream wireless, and Bluetooth, I can't imagine any device that you couldn't connect this absolute beast of a headset to. You don't even have to pick and choose - it can support Bluetooth and any other connection simultaneously. Of course the ultimate question is if you really want to. And I have to say, it makes a pretty good case for itself. In the time I've spent with this headset, I've been thoroughly impressed by pretty much everything about it. It's comfortable to wear for prolonged periods. The audio quality is spectacular (particularly with the RF receiver and USB connections.) The Atmos support works better than any other headset I've tried. The battery seems to be capable of lasting just short of forever. The controls are well laid out. Even the RGB is stylish, adopting an understated logo shining through the thin metal at the sides rather than the usual in your face gamer aesthetic. And if that's not enough, the slipstream connector is designed to allow you to connect multiple compatible devices from Corsair, reducing the number of USB ports you need to devote to wireless peripherals. This does require you disable PlayStation 4 support, but I'd imagine many won't mind making the sacrifice. The one complaint I did have has to do with Corsair's usually excellent iCue software, which hopefully should be a temporary issue. When I first installed the beta version that has support for this headset, audio cut out over wireless and wouldn't come back until I'd completely uninstalled the drivers for the receiver and run it through Atmos setup again. There also isn't a ton you can do with the RGB, given that there are only a few very small lighting zones, so unless you need to update firmware or pair additional devices to receivers you won't be missing much if you choose to skip it altogether. All in all I'd recommend this for anyone looking for a headset that can easily be moved between multiple devices, wants to make full use of Atmos support, or simply wants something a bit different from the typical gaming headset design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Certain advertised features just don't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset claims to have a usb wired mode but it just doesn't work. I have my headset in wired mode, plugged into a known working USB port, and I am using the included usb cable andf it just seems to turn the headset off.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Selbet,

      Sorry to hear about your experience. Have you updated your headset's firmware to the latest version via our iCUE software? Please reach out directly to our Support Escalation team at SES@corsair.com with a link to this product page and a screen capture of your review for reference. Once you e-mail us, we will get back to you with a submission acknowledgement, and our team will assist you as soon as possible.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    1 year in won't charge anymore

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset will be plugged in all night pick it up and the second I unplug it says battery critical. Looking around this isn't a one off issue so something is definitely wrong with the design.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Have you tried a different USB-C charging cable? Considering our headsets carry a 2-year warranty, we'd appreciate the opportunity to get this resolved - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Headset shorted out while wearing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset shortened out on 3d day of playing while playing the game and hurt my ear by huge sound output, health is more important than this ****. Now it's making strange beeping crackling sound every moment. Don't buy it... Returning it tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Roland,

      Sorry to hear that the mic stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    The sound was not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low sound especially when connected to phone via Bluetoothand on ps5 it was okay nothing special

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Omar,

      Our team should be able to help, please contact them directly on our site at any time for assistance.

      -Art CorsairGaming

  • Rated 5 out of 5 stars

    Nice headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Didnt buy it full price. It was like 50 bucks off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 7.1 Surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When listening to music or playing games, the 7.1 surround sound is fantastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CORSAIR MIC NOT MEANT FOR CONSOLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy for xbox or console. They are trash, picks up every sounds, even your friends in party chat. It is a nuisance, noone wants to play with you because of the abnoxious echo. Reconsider your life thoughts.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Worthless,

      Sorry to hear that you were getting echos. Did you have the headset connected via the 3.5mm jack to your controller? Could you ensure that the connection is secure and that there were no obstructions within the ports? If you're still having issues, please feel free to reach out to our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work with xbox wirelessly. Has to be wired to the xbox controller. False advertisement.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Benson,

      Please don't forget to check compatibilities before purchase to avoid any issues/misunderstandings.

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Very cheap product broke almost immediately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first month, very cheaply made did not get hardly any use out of it

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Pauline,

      How did it break? Please contact our team directly on our site for assistance!

      -Art CorsairGaming