Customer Ratings & Reviews

Headset will be plugged in all night pick it up and the second I unplug it says battery critical. Looking around this isn't a one off issue so something is definitely wrong with the design.

Great headset for the price. Didnt buy it full price. It was like 50 bucks off.

Dont buy for xbox or console. They are trash, picks up every sounds, even your friends in party chat. It is a nuisance, noone wants to play with you because of the abnoxious echo. Reconsider your life thoughts.

When listening to music or playing games, the 7.1 surround sound is fantastic.

Very low sound especially when connected to phone via Bluetoothand on ps5 it was okay nothing special

Doesnt work with xbox wirelessly. Has to be wired to the xbox controller. False advertisement.

I've had many corsair products in the past, so I was excited and enthusiastic when I bought these. For some reason I was bedazzled by the unboxing process. The headset itself looks really sleek and fancy, and I like how you can use it as an everyday set of headphones as well as a gaming headset by putting in or pulling out the microphone. The mic itself has great quality, but it doesn't allow you to hear yourself through the mic. The setup process was a little tricky, and iCUE's updated software didn't really help. In an attempt to make it easier to use, they made it more difficult. I've found myself using the mute button a lot, which is rather convenient. However, the light goes on and off with the voice prompt that you can disable if you'd like, so if you turn it off, you won't know that the mic is off until a few seconds later when the voice prompt would've ended. I would prefer it be immediate. Going forward, the build is awesome! I've found that it is a little heavy, but that's fine. It's very comfortable to wear over an extended period of time, but it falls off rather easily. It doesn't hug to your head all that well, but I've tried my hardest to look past this. For those who've read this far, I don't at all want to give a cutthroat review of these headphones, because there are some aspects that are good, albeit not as many as I'd like for a high end gaming headset. Now comes the killer for me. The bluetooth. It's very off and on, sometimes it works, sometimes it doesn't. I have a pair of speakers I use in addition to my headset, so I like that I don't have to turn them on, they do so automatically. I just switch the audio output and I'm golden. However, for just about any other device, ie a laptop, or a phone, their connectivity is very off and on. That is, IF you can get it connected. I've found myself reaching for my airpods instead of these for their convenience to use and connect with all of my devices. And to my disappointment, my $160 AirPods can do just about everything that these headphones can. They don't get overly loud, so the AirPods can compete well, and the sound quality is about the same. The Virtuoso XT had some big shoes to fill with the hop in price over the SEs, and to be honest, I don't think it was worth it. If you want to get a high end gaming headset like this that can double as an on-the-go headset, you may as well get a cheaper pair of Virtuosos. If you just want a high end headset, get a pair of Astro A50s. For the price they offer versus what you get, I don't see this being a reasonable purchase for many people's lifestyles. Had I not gone on vacation and gone past the 2 weeks to return them, I definitely would've done so. I tried to love them as best I could, but every turn I had they didn't show up as I had wanted them to.

Not a good buy at all, sound profile is weak, and lifeless, you need to access the app on your computer to tweak the sound, so that means you can have good sound only on PC, which in my book for $270 is a no go.

Broke within the first month, very cheaply made did not get hardly any use out of it

Wish I could give no stars. Pick it up Friday night and by Saturday the mic stopped working and Best Buy’s answer will give money back nothing about selling piece of @&?!(& product

Got for sons new alienware, says they work quite well

best buy gave me a completely different headset and it was used

I think it would be good but have to return because of fault charging

Unfortunately, bought these a month and a half ago and they are not working properly. They give off a static noise constantly. Paid up for these and was left disappointed.

Sound good just constantly drops audio in and out. I tried everything to make it stop but nothing has worked. Not worth it

Bought them and they did not turn on the next day. Sound quality is ok.

Was bad it would turn super staticy and audio quality was not it

Cuts off constantly and is very quiet nkt as loud as others.

I purchased a protection plan for this and the sales rep attached the warranty to a different item that I bought that day . Very upset

TERRIBLE. SOMETHING ABPUT WIRELESS, THE SOUND QUALITY IS NOT GREAT. I RECOMMEND ASTROS,!