Customer Ratings & Reviews
- Model:
- CA-9011188-NA
- SKU:
- 6458875
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the VIRTUOSO XT Wireless Gaming Headset for its impressive sound quality, comfortable design, and satisfactory battery life. The Bluetooth functionality is also well-received. However, some customers find the headset to be heavy, and the bass may not meet everyone's expectations. Additionally, a few users have noted that the wireless range could be better.
This summary was generated by AI based on customer reviews.
virtouso
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good. i use them every day for gaming and streaming
I would recommend this to a friendGood sound, great usability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for connecting to my PC and phone simultaneously.
I would recommend this to a friend- Cons mentioned:Wireless range
Signal drop behind window blinds!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal drops all the time even when walking around a corner 5 feet from the receiver. Horrendous feedback when using the aux cable and corsair still has no fix for this. Not worth the money go with higher end. You have to pay for quality, this is not quality.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi FMD33,
Sorry to hear about your experience. Have you updated your VIRTUOSO and its dongle to the latest firmware version via our iCUE software? For optimal wireless range, it would be recommended to have the USB dongle connected to a USB port that maintains direct line-of-sight of the headset.
If you need further assistance regarding any of our products, or have additional questions, please reach out directly to our Support Escalation team at SES@corsair.com with a link to this product page and a screenshot of your review for reference. Once you e-mail us, we will get back to you with a submission acknowledgement, and our team will assist you as soon as possible.
-Albert
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned 2 of these headphones now. DO NOT BUY. The first pair had to be replaced through warranty because the "leather" on the earcups pealed off and then then plastic clips holding the earcup on snapped and. The second pair can't be replaced through warranty and I've now had the exact same issue. DO NOT trust other people reviewing these head phones after only 1 or 2 months of use. Both of my pairs became unusable after about 4-5 months. And yeah the ICUE software that these things require also sucks and will cause driver issues and system crashes.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
What seems to have been the issue for a 2nd pair to not be warrantied? Please contact our team directly on our site at any time for assistance.
-Art
terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would give these 0 stars if i could... purchased these about two years ago and didnt like them. but my boyfriend refused to let me return them. i finally decided to use the stupid things and its constant disconnect reconnect repeatedly every 30 seconds is on then its off. then back on and back off. its not a distance issue i sit about 15 feet from where the bluetooth dongle is plugged in. these things are just absolute garbage and now i cant return because my warranty just ended.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Cass,
Our team should still be able to help with troubleshooting, even if you're outside of the warranty, please reach out to them directly on our site at any time.
-Art
Awful headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT!! It is a complete Best Buy rip off. The people doing these reviews look to be pretty stupid as these headphones are overpriced and less durable than a 25 dollar headset. My cat knocked mine off my desk and the headphones landed on the soft carpet and now the mic does not work anymore. The headphones are also very uncomfortable and designed for a toddler's ears. The sound quality is awful as you can't hear important game noises such as foot steps etc. Lastly, the headphones can't even last for 2 hours on a full charge. If you spend half the money of the price of these headphones, guarantee you will find something much better.
I would recommend this to a friendBrand response from Corsair
Posted .Hi gains,
Sorry to hear about your experience. Have you enabled Dolby Atmos via Windows' sound settings? You can download Dolby Access via the Microsoft store - there's no additional charge as the VIRTUOSO XT includes a Dolby Atmos license. From there, you may also determine which preset best suits you, or create a custom one to tailor to your ears. In regard to the microphone, please feel free to contact us, we'd be happy to help: support.corsair.com
-Albert
battery life is not great after few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a year or two the battery life has become way less its down to maybe 4 hours and thats not great for gameing.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. If you have any questions, please feel free to contact support via our website - we'd be happy to assist.
-Albert
O that hurts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your ears stick out a little or your head is a weird shape like mine your ears will be crushed leaving you with a mind melting headache. If you have the slightes hesitation in spacing dont get them.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Lordfarquaad,
Sorry to hear that the Virtuoso didn't fit well for you, we try our best to make headsets that fit the largest variety of users. You may have more comfort with our other headsets, such as the HS80 Wireless. If you'd like assistance in choosing other headsets, please feel free to contact our support team: support.corsair.com
-Brian
Poor material
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds poor material my earmuffs and headband are peeling so bad and I've only had it for 2 years and a few months for how expensive they where I expected better
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Sorry to hear about the issue. Our team can probably direct you towards being able to fix your headset if outside warranty, don't hesitate contacting them right on our site: help.corsair.com
-Art
Corsair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first the headset was amazing but later down the road gives nothing but problems would not recommend!
No, I would not recommend this to a friendVoice Chat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re getting this to talk in a party chat, I wouldn’t recommend. The quality of your own voice ain’t that great.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Chigrinski,
Thank you for your feedback. Which system and connection type are you using? Could you also check to ensure there aren't any obstructions within the port connection for the microphone? If you're still having issues with the quality of the microphone, please reach out to our support team so we can assist you directly: support.corsair.com
-Brian
- Cons mentioned:Price
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2021. will work on xbox with 3.5 mm plug in. 269 dollars for that. lol. lost your freaking mind
No, I would not recommend this to a friend Mic broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic broke after 6 months. If im soending over $200 on a headset it should last longer. DO NOT BUY.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi AustinJohn,
We're so sorry to hear that the headset had issues so soon for you, is the headset no longer powering or is it having issues connecting? Could you try power cycling the headset? Let it fully drain, then fully recharge back up. If you're still experiencing issues after this, please feel free to reach out to our support team: support.corsair.com
-Brian