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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 444 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Bring Your Own Phone SIM Kit's low price and ease of use, finding the SIM card installation straightforward and the network reliable. Many appreciate the compatibility with various GSM devices and the data options available. However, some customers reported difficulties with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 444 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to get started with Cricket service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Planning to switch to Cricket and found this good Sim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for cell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service. I would buy there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this card or network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, worked everywhere, no issues at all.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 2 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sim Kit may be good but the overall experience has been so bad that many times I have to go to the store as it never activates at Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t get all Cricket options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get cricket service activated with this but not all of the other options like VoLTE and WiFi calling will work with this. I had I upgrade to the newer $10 sim.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warning: Some SIM cards do not come Activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 Cricket SIM cards and both were not able to be activated. I believe the SIM cards shipped from Best Buy Warehouse are just shipped without being activated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use the card because it was not activated. Best Buy Customer service took care of the issue for me, thanks BB Reps!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I could not activate the sim online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sim couldn't be activated online. I hope it works later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great offers on simkit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has good offers on sim kit purchase with unlocked phones. Network is average

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Troubles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and was unable to activate it. Upon store return they tried to activate it in store and failed. They grabbed a new one and it did the same thing. Returned and I went to a Cricket store and bought one. I hope they got the issue resolved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won't activate online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and received fast. Not sure if there is mixed up btw Cricket and BB, there seemed to be something BB NEEDS to do first:scan the package to activate, before user can activate online with the imei inside the package. So frustrating, need to call Cricket to activate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked fine & what i was looking for. :)

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Do not buy unless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because there was a promo to get 20% off a refill card. I tried to activate the SIM but was unable to with Cricket. They shipped me a SIM card for free because of the trouble

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Do not buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online , it would not activate. I had it resent out again and it was still defective . Just save your money and go into a store. It's not worth the headache .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came unactivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered two of these over the past 6 months mainly to get a discount on gift cards to pay my bill with. I recently needed a sim card, and tried to activate them.. both of them were never registered from the cricket number - the cricket people said it was is if I walked into a store, grabbed a sim card from the shelf and left without paying. Long story short - don't buy these online if you actually need a sim.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Not activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sim card twice from bestbuy.com. They were all not activated and cannot be used towards a new line on Cricket wireless. Please be aware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy this online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one and was told by Cricket that it could not be used because it hadn't been activated on the BB side. Googled and found people had similar issues. These sims were never activated on the BB side before being shipped out. Called BB and also went to a store, nobody could help. Finally called second time and they issued me a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    It's not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to activate it myself but could not, call costumer service and they say it comes defective sometimes

    No, I would not recommend this to a friend
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