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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 444 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Bring Your Own Phone SIM Kit's low price and ease of use, finding the SIM card installation straightforward and the network reliable. Many appreciate the compatibility with various GSM devices and the data options available. However, some customers reported difficulties with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 444 reviews
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Can not activate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not activate it. Called cricket and they said the problem is with Bestbuy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad store support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I purchased the card at Best buy a local store refused to activate a new line for me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    luckily they are discontinuing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two of them and both weren't even registered in crickets system as able to be activated. Luckily I provided cricket with the receipt and they were able to remedy the issue although it took a lot of wasted time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SIM cards wouldn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Criket SIM cards. When I installed one in a phone it would not work. Cricket worked on the problem. Best buy never informed cricket the Sim cards were purchased. I went back to bestbuy and I was given a receipt but they couldn't inform cricket. So I switched to T-MOBILE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product needs to be activated by the company, if you buy it at Best Buy they won't activate it for you, and you will have to pay again for the activation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old product = hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online store is selling older kits which are not compatible to activate with Cricket. Went back and forth from Cricket and BB about 4x before I gave up and just got a new SIM card at Cricket. Only saving grace was the BB phone representative who made it right by refunding me for the hassles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CricketCricket did not honor these cards and I could not use em.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware! Pay ten times as much and get one that works. I literally received a dozen in twelve individual orders and not a single one worked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend cricket service doesn't work well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried activating online. Will not accept this SIM. Seems like Best Buy did not do their part in activating. Bought three of them with no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried activating the sim card and Cricket could not activate it, saying that Best Buy did not "scan" it correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of date version. Can't be activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but found out later Best Buy sent me an out of date version, and that sim can't be even activated. Since it's cheap, I threw it away, but I have to spend time buying a working one. Unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!!Doesn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time purchasing this sim kit. It doesn't work. That's why they are selling it for 99 cents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sim card not activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to activate the sim card on Cricket wireless but the sim wasn't registered in their system. Called Bestbuy to get a replacement, which still had the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work . Would not return. Customer service was horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work. Went to the trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a waste of time and money Had to buy one from cricket

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cricket sim card would not activate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and received the sim card in the mail. The sim would not activate and I had to go into the store to exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Sim card doesn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sim card doesn't work! Can't activate!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sim card doesn't work when I input the number at Cricket site, so I returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work anymore

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sim cards were no longer accepted on current network.

    No, I would not recommend this to a friend
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