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Customer Ratings & Reviews

Model:
CT4000X10PROSSD9
SKU:
6551162
$524.99

Customer reviews

Rating 4.3 out of 5 stars with 172 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
83%would recommend to a friend

Customers are saying

Customers have good things to say about the X10 Pro 4TB USB-C External SSD, particularly its speed and overall performance. Many appreciate its portability and compact size, making it convenient for on-the-go use. Users also find the storage capacity suitable for various needs, including storing video games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 172 reviews
  • Rated 1 out of 5 stars

    Warranty replacement is basically useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this SSD less than six months ago, and it has already failed. I contacted Crucial/Micron for a warranty replacement, but the replacement unit was shipped from Malaysia and I was later charged import duties and clearance fees by FedEx. That is almost 1/3 of what I originally paid for the drive. This essentially means the warranty service does not truly exist unless you are willing to pay a large unexpected fee. Between the premature failure and the ineffective warranty process, I honestly cannot recommend this product. There are other brands with more reliable drives and more consumer-friendly warranty practices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drive will definitely buy again. Lightweight easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mac users BEWARE! These fail easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Mac OS, two of these failed! Totally bricked. I bought 4 X10 Pro 4TB in November of 2024. 2 of them have bricked. I'm not going to risk using the others. They can no longer be mounted on a Mac. I went through customer service Crucial. We couldn't resolve the issue. Terrible. What a waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two drives failed after a few months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these and both failed within a couple of months. I lost a ton of data and the $450 I invested in them. Thankfully, I have backups. There are a bunch of Reddit posts where Mac users are experiencing the same issue. After some use, you will be greeted with the following message: “macOS can't repair the disk. You can still open or copy files on the disk, but you can't save changes to files on the disk. Back up the disk and reformat it as soon as you can." At that point, you should quickly salvage as much data as possible. These are the last SSDs I will buy from Crucial.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed within a few days.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this drive to migrate from my old computer's 3 TB internal SSD (a desktop), to my new computer's 512 GB SSD (a laptop). The idea was to use this drive as a permanent location to store most of the large and media-related files from my old computer since they won't fit on the new one. After copying most of the data, roughly 2 TB, the drive is now unrecognizable by both machines. It says it's not readable. Thank God I didn't delete the files from the old computer yet! I'll be returning and trying again with a replacement drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it recommend it to all really easy to use and very practical

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    “Known issues” with Crucial ~ Crucial Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this X10 pro last week. I followed all directions to the letter. After turning my computer on, it would not boot up. I called support and was told this was a “known issues with Mac”. In utter disbelief I asked him, Why are you still selling this product?” After trying to troubleshoot, he said I would have to reformat which would mean losing all of the data I saved on it. We’re talking 2.5 TB. I mean the whole point of having a back up is to back your stuff up isn’t it? Fortunately, I am able to retrieve the data. I would normally have to pay for it, but the geek squad is going to do it for me tomorrow at no charge. I happen to be a member of whatever their program is at Best Buy. I should have bought a Samsung, which is what I wound up buying again anyway. For a few bucks more you know you’re getting quality. This is absolute garbage, if you value your data, do not buy this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cheaper and best for second ssd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I totally recommend. Thanks Bet buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Almost lost 2 projects…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using 2 of these drives for just over 3 months, one of them crashed after returning from a work trip. I almost lost 2 episodes-worth of a tv show that my team shot. Luckily we had back up files and a lot of the footage wasn’t formatted in camera’s cards. Other than that we did had to recover alot of other files to finish the shows. This was something thag I didn’t expect from SSD that is supposed to be very good and fast. Definitely never buying from this brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Crucial X10 - Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial X10 failed after only a few months. For a SSD drive that costs this much, I would expect better. I contacted Crucial Customer Service and they claimed they would replace it, but I am still trying to get them to respond after providing the needed info for replacement. Don't waste your money or time on Crucial!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit crashes randomly. Fortunately, you do not lose your data. I just did not expect to have to reload the tools whenever there is a problem. I would never buy this type of drive again. I have already switched back to the original type of drive that I was using before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is a brick. Suddenly, without warning, the drive failed. Do NOT buy this drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these drives to use with Final Cut to video edit. Two are working well, but one just died. We lost all footage and the projects we were working on. If you use these drives, make sure to do regular backups to protect against data failure. Crucial does not recover data (I did contact the company).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Literally garbage. First time i used it (BMPCC 6k Pro) it died after only a few minutes. No longer readable when connected to the camera, my phone or laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it zero stars...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive completely died on me about a month in. I lost several future projects before I could back them up. According to forums this is common. Don't do it to yourself. Pay the couple of extra bucks and get a Samsung SSD. Way better reliability.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stability issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stability issues. Kept having disk errors, even after fresh formatting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Data Loss

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! These drives are prone to data lost. Ive had to replace 3 of them with the exact smae issue. Worst purchase ever. Will cost you thousands to repair + try to recover data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!! & BEST BUY WALKS AWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, manufacturer not standing behind and Best Buy refuses to help! DONE WITH BEST BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold by company (not Best Buy) as Apple/Mac compatible and is not. Returned. Not recommended for Apple users.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 4 months! Cannot mount on Macbook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed after very little use and only about 4 months. I used about half for a Macbook backup and now I cannot mount the drive no matter what. Will try to return, but not sure how that will go.

    No, I would not recommend this to a friend