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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Coffee Plus 12 Cup Programmable Coffeemaker Plus Hot Water System's versatile hot water system, praising its convenience for both coffee and tea preparation. The ease of use and programmable features are also frequently highlighted as positive aspects. Many appreciate the machine's affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,031 reviews
  • Pros mentioned:
    Ease of use, Hot water feature, Temperature control

    Rated 5 out of 5 stars

    Easy to use keeps coffee hot for hours

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and easy to use. Keeps coffee hot for hours and the hot water feature is a nice add on

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 4 out of 5 stars

    Great coffee maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my coffee HOT. The temperature control on this coffee maker is top notch. It brews coffee superbly and the hot water function is a great option. Everything is well designed, except for the water fill process. It is hard to fill the reservoir using the small port on top of the unit. I usually end up spilling water on the counter top or the coffee maker. This is because the filling port is small, the machine sits high on the counter top, and the reservoir cannot be removed and taken to the sink to be filled. Other than the water filling issue, it's a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Hot water feature

    Rated 5 out of 5 stars

    great coffee maker and then some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new coffee maker and love that I can also make tea, oatmeal, noodles, and other hot things without the taste of running it through the same side as the coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is easy to use and makes good coffee. The hot water dispenser is sort of impractical. At the time of purchase, this was on sale for less than the version without, so i went for it. Otherwise, I would opt for the coffee-only version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great duel coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has MS. She uses the hot water maker for her oatmeal. It makes it easy for her to just push the button. I use the coffee maker side and it is just wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great little coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a Cuisinart coffee maker for years. When I needed a new one, this one caught my eye. Works great. Bought it on sale for only $10 more than the unit without the watering heating portion. The directions regarding the on/off and knob settings are a bit confusing, but, once I got that figured out, I like this unit a lot. I keep the coffee temp set on medium and it's piping hot. The water heating part is great too. No more waiting for the teapot to boil!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with my Cuisinart. I love the ease of use and that is keeps hot water ready on the other side for tea, hot chocolate, oatmeal, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Design, Hot water feature, Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee is hot and love the hot water dispenser. It looks good sitting on my counter. I'm glad I got this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker of the Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of Features to this coffee maker, maybe more than an average coffee drinker needs. I am one of those people that likes to spend a good amount of money on things that i will use for life so I went all out on this one. This machine is great for day to day use and has a lot of key features for multitasking or holding off a brew for a later time. Highly recommend to coffee and tea drinkers everywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good coffee maker,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker from a reputable brand name. We've had it for a couple of months now and are still trying to get accustomed to the slight plastic odor/taste found when we brew a pot of coffee. The odor is particularly strong when we use water from the water heating system. We're not certain it's coming from the many plastics used or the heating element itself, as it has both a metallic and plastic smell/taste. We've read numerous suggestions online about using vinegar and other ingredients to eliminate the odor but to no avail. As time has passed we think the smell/taste has diminished somewhat (or we're just becoming accustomed to it). We miss our Krups coffee maker. Too bad it died and too bad we didn't purchase another Krups.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hot water feature

    Rated 5 out of 5 stars

    Love waking up to coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has suited my needs and made it really easy to program coffee making for when I wake up. My kids love being able to quickly heat water on the other side for cocoa.

    I would recommend this to a friend
  • Pros mentioned:
    Hot water feature

    Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added hot water dispenser makes this so fun and this would have gotten 5 stars if it was a 14 cup carafe. The Cuisinart this replaced was and I loved the 2 extra cups. This is my 4th Cuisinart coffee pot. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Hot water feature

    Rated 4 out of 5 stars

    Cruise art coffee maker w/hot water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for to replace the old coffee maker, the added hot water maker was definitely a bonus. Love this thing, lots of adjustments and the auto on/off timer is so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Hot water feature, Overall performance

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has worked great so far. No issues to note. The hot water feature is a nice novelty but I haven't used it much. Will probably get more use during the winter for hot chocolate or hot tea. The hot water feature has 3 temp settings but I've only used 'Medium' which produces substantially hot water. I believe that the 'Hi' setting would only have to be used if I needed to strip paint off of something.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 4 out of 5 stars

    Great pot and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second coffee maker; same brand. This is a good coffee maker. It stays warm and the hot water aspect is nice for hot teas. However, don’t accidentally hit the pot against your counter because it will break in many tiny pieces. The water dispenser could be wider as well. It’s easy to spill over into the grounds if this is not done carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great coffeemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best one we have bought makes the best coffee easy to use and really like the program feature so coffee is ready in the morning and the auto shut off in case i forget to shut off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use programmable coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I unpacked the coffee maker, there were scratches on the stainless steel (as if someone had bought it before and used an abrasive pad to try to clean it). I returned it and Best Buy replaced it without a hassle. The second one was undamaged and looks great. The coffee maker is easy to program, has a two-hour automatic shut off, and has a water filter that improves the taste. The side single-cup brewer is not really any faster than using a teapot to heat water and is really only good for preparing a single cup of tea, hot chocolate, etc., because it heats about 10 oz of water at a time. However, it works well and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old coffee maker of 12 years. That was also a Cuisinart. Love the option of a full pot or one cup of coffee, hot chocolate or tea.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee pot - it's not HUGE and it works well. We use the water side more in the winter for tea and hot cocoa.

    I would recommend this to a friend
  • Pros mentioned:
    Hot water feature, Overall performance

    Rated 5 out of 5 stars

    Great substitute for older Cusiniart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older Cusiniart coffee maker that after 8 years of 3 daily pours finally died. We were reluctant to use another brand but bought into something else that clearly did not meet our expectations. So we came back to Cusiniart and it is doing the brews perfectly. Wife loves the tea option (hot water pour) without other machine. We hope to get another 8 years with it.

    I would recommend this to a friend
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