Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 171 reviews

Rating Filter

96%
would recommend
to a friend

Customers are saying

Customers find value in the overall performance of "Custom Labor: 5 hrs," with many reporting positive experiences. Customers also appreciate the installation speed and connectivity provided by this service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 171 reviews
  • Rated 5 out of 5 stars

    Custom Install - Quarter Turn Inlet Valve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this done as part of my dishwasher install and the technician was super nice, very skilled, and professional. I couldn’t have been any happier with the work he did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and very honest about what I needed and didn’t need in the way of hardware and setup. They even went back to the store to get the item and return the wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are so helpful. Installed my sound bar in minimal time and made sure everything was working before they left. I can always count on them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Custom mounting for TV finally completed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV and service to have TV mounted in November 2018. After 3 months, I finally got someone who knew what they were doing to complete the work I was already paying for. Review is for the excellent service for Geek Squad and not the 3 month wait from Best Buy sales. I would recommend Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use tablet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my ipad pro. The smart keyboard and the instant connect it offers is so easy. The staff was helpful, answered all my questions, and offered the best price in town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV over my stone fireplace

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job performed with protection installing my 65” TV and Sonos sound bar over my stone fireplace in the den. Flawless job done quickly and vary professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys are Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went really well and it was complicated because Best Buy needed to coordinate schedules with the internet provider. However, they went above and beyond and everything went terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TV mounts securely!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installations required access holes to expose stud-secured outer walls for a very secure attachment. The work was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! Showed up on time, very knowledgeable, patient and experienced. A good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply said, they were professionals!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and adjusted positions with positive attitudes and answered any questions we had and demonstrated how to use these features effectively with our TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and professional. They provided installation and great customer service and I highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad does a professional installation and are neat , efficient, and answer any questions about the system. Worth the cost to have them take care of your installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with my install. It was done fast and it looks GREAT! My agents was very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention to detail and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and understood my needs Gave me configuration that works for fairly complex system Best-Buy folks came in and installed with zero hassle - very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad flawlessly installed the cover for my iPad, and did it in half the time that it would have taken me. No bubbles, no folds. Awesomely done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers once again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for the custom install of the mounted TV's and corresponding components. Geek Squad delivered as usual, very professional and prompt. Thank you once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan, our Geek Squad representative, was extremely polite, knowledgeable and helpful. The custom installs in our new home were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with the Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to install and mount my television did a great job. Very pleased with their knowledge and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Dishwasher Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Best Buy Geek Squad showed up on time, did a nice clean job removing my old dishwasher and installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install is a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using geek squad to setup your system. They setup my Samsung tv and soundbar. Had to make a few tweaks and they come back at no charge.

    I would recommend this to a friend
Sponsored