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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 171 reviews

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96%
would recommend
to a friend

Customers are saying

Customers find value in the overall performance of "Custom Labor: 5 hrs," with many reporting positive experiences. Customers also appreciate the installation speed and connectivity provided by this service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 171 reviews
  • Rated 5 out of 5 stars

    Subwoofer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed subwoofer in my car. The guy was fast and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi room home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great do far! Looking to hearing the system completely finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishwasher installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the workers who installed the dishwasher. The first dishwasher was dented, but for a fee they installed it, otherwise I would have been without a dishwasher. Mine had quit., A few days later, they replaced that one with an undented one. For another fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa & her associate did a tremendous job in installing and setting up the TV. Professional, kind, knowledgeable and efficient. Thank you - well done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yahoo won't accept email verification code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Specialist tried to solve my problem with system failure to enable sending verification codes to my Yahoo email as required in the 2-step verification process. The work starts at 4:40 PM and after numerous attempts he was unsuccessful. I schedule a follow up meeting on Tuesday Nov 5th at 4:20 PM to continue to slove th issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fabulous job mounted everything for me, unpacked and removed all packaging, gave me instruction for how to use and answered all of my questions, Best of all, was covered in my Geek Squad package so did not charge me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 new Samsung front load washer and dryer from Best Buy in Grand Island, NE. The 2 Installers were fast, respectable and friendly. Very cautious so they did not scratch anything and they were able to work in tight corners. 10 star on those 2 guys! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a bang up job installing our item, had a minor issue with it but that was taken care of, the fridge was larger then the one we had before which i installed with no problem, this new item was mush bigger. For the price it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV wall outlet in difficult location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians evaluated different alternatives and ran TV coaxial cable in the attic to a new location. They drilled holes and ran the coax cable into a very difficult location for the new TV wall outlet. It was a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They efficient and communicated the process when they mounted my tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did our installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our tv and got it all set up with the speakers and sound bar. They were excellent, answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be more pleased with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with three knowledgeable, efficient, polite, and friendly Geek Squad techs. Their work ethic and expertise was evident throughout the set-up. They made some accommodations in scheduling without hesitation which was much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very quick, knowledgeable and friendly. When we found out we hadn't ordered an electronics part we needed he too the time to build an outlet under our sink for us. Highly recommended...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiring done for outdoor four cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came n installed n pulled the wires for the outdoor four cameras from a difficult areas high up...great professional job they did. Well respected n communicative team. I wish them good luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and informative. They explained things well and went over how they were going to hang tv"s first before hanging them. Promised to come back once we had Direct Tv service, which we don't yet. Still waiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and programmed all my devices and made it so easy to enjoy my new remote and new TV They were very courteous and nice guys Offered to help with any future problems and I felt they made my purchase complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ashburn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team led by Carlos was outstanding. They discussed options with me to get the best sounds and picture. They were very informative about the equipment operations. They even took the time to help me install a stereo cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job of installing tv/sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad hooked tv and sound system up plus installed the remote in a short time period. Excellent help in training both of us how to use the remote with the TiVo system. Thanks a Million

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation was very helpful in determining what we needed. The consultant and the installer were very flexible with our schedule as we are only there on the weekends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultants and installers go above and beyond to improve what we had.

    I would recommend this to a friend
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