Customer Ratings & Reviews
- Model:
- LE1000DG
- SKU:
- 12377328
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Battery does not last long after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if the battery inside is NiCad or LI. but the performance has gone down in a year. Hooked up desktop, DVR, Router, HTPC
No, I would not recommend this to a friendJust buy a power strip.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A glorified power strip. The charging part stopped working correctly after a few weeks. Kept beeping at us, then shutting everything down like it was possessed. We finally had to shut the charging part off and just use it as a power strip. Not worth your time or money.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello KimeesKitchen,
We are sorry to hear about your experience with the unit and we'd like to help. The LE1000DG comes with a 3 year warranty from date of purchase. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
Poor design - not enough room between plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plugs are not far enough apart. Most of the computer related equipment we want to plug in use “wall warts”, that take up enough space such that you can’t begin to use all the available plugs. Poor design. If I had realized this I would have gotten a bigger one even though I don’t need that many plugs.
No, I would not recommend this to a friendIt looks great,but looks are deceiving!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just keeps beeping just as the window for exchange has closed. So what am I supposed to do with this annoying beeping sound?.I still love the product, I believe I received a faulty book. So I am sceptical to reccomend it to my friends. My enemies maybe, my friend no way.!!!
No, I would not recommend this to a friendBrand response from TechSupport
Posted .The audible alarm on the LE1000DG can be silenced by pushing the power button 2 times quickly as stated in the manual. If you are having issues with the unit, please reach out to our support team at 877.297.6937 and we'd be happy to assist!
Works but beeps loud!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the other day during a power outage and it beeps the whole time.. annoying!! Also half the outlets only work on battery mode.
No, I would not recommend this to a friendThe More The Merrier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I bought this one because I was happy with the one I already had. Repeat business is a good indication of satisfaction.
I would recommend this to a friendMultiple bad units
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wound not recommend this. The first one I received worked great for about two months. Then the battery side died. Cyberpower support was really responsive and initially sent a battery but that didnt work. Then sent a replacement unit but that one didn't work as well. Considering it a loss and moving on to a different brand.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Ryan, we are always looking to improve our products. We have addressed this issue with the marketing team about your concerns. Your feedback is appreciated thank you for your review.
So far good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing happened yet to really know if the product works yet so there's not really much to say about it
I would recommend this to a friendtime will tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.base on the reviews I read and my needs I based my decision to buy this battery back up system.
I would recommend this to a friendwon't know til i lose power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't lost power since I got new backup so don't know how well it works yet
No, I would not recommend this to a friendTerrible product and customer service.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a power outage in April. Everything connected to this unit was fried. Contacted their customer service since there's an insurance policy that comes with this unit. Of course got every run around possible, finally able to file a claim, well it's almost July and they haven't offered to replace it or any of the items that were plugged into it.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, we are sorry to hear about your recent experience with our product and our support. We would like the opportunity to assist you with your issue. Please feel free to give us a call at (877) 297-6937 and we would be happy to look further into this issue with you.
Get it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get it! We all need these of you don’t have an alternate backup source
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying this. Will see how long it lasts and how well it works.
I would recommend this to a friendNot worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could go back in the past I would not purchase this item.
No, I would not recommend this to a friendLacked functionality unfortunately
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work…. Charged it for hours per directions then tried to utilize it for two different items. Neither worked. Utilized someone else’s power pack and my products worked fine. Left a bad taste in my mouth about this product. Not planning on buying any more of their stuff.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Hardtoplease, we're sorry to hear about your experience with your UPS. Please feel free to contact us for assistance with your device at: (877) 297-6937 and we will be happy to assist. Thank you for your review.
No Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine........................................
No, I would not recommend this to a friendFAILED during power outage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in December... less than 6 months. When power went out, so did the unit and my computer went down with it. I tested it prior to use with a lamp. And I tested it again after the power returned. It works fine with a lamp. But the computer load is different. It goes from 30 minutes of power left to 0 minutes in about a minute. I've emailed CyberPower for comment.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Julie4479808,
Thank you for alerting us of your experience. Our Technical Support team would be happy to help, if you are looking for immediate assistance please contact us at 1.877.297.6937, we look forward to helping resolve the issue. Have a great rest of your day.
It sucks - 3 of them failed within a year
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 of them failed miserably within a year. And they do not even signal to you by beeping or so that they are failing HORRIBLE. Moving away from this brand (CyberPower) Ugh.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .We are sorry to hear your units are failing within a year of purchase. These units do come with a 3-year warranty. We would like to see if we can resolve this issue with the units failing. Please give us a call at 1.877.297.6937 and dial 1 for technical support. Look forward to hearing from you.
Not a good backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 1 year ago. It's been constantly shutting off for no reason for the past few months. It also shuts off if I lose power which defeats the purpose of having it since it's supposed to be a battery backup in case of power loss.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello SandyF, Thank you for taking the time to complete a product review. If you contact the manufacture of the UPS system at 877-297-6937 (press 1). They will be able to help you trouble shoot your UPS and provide feed back on what might be happening to it.
Horrible product, horrible store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product I don’t recommend anybody.After three weeks Stop working I take it back to Best Buy to return that product they said we cannot take it back anymore send it to manufacture that’s very bad business. I’ll never shop at best buy again.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The LE1000DG does come with a 3 year manufacturers warranty. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!