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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 983 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the 1000VA Battery Back-Up System for its exceptional battery life, overall performance, ease of use, and surge protection capabilities. Many appreciate its compact size, reasonable price, and the abundance of outlets it offers. While some users have noted that the device can be a bit noisy when activated and slightly heavy, and that the instructions could be clearer, the positive aspects appear to outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 983 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CyberPower Battery BackUp Power Sysytems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love CyberPower Battery Back-Up Systems. Have Purchased CyberPower for over 20 Years now and know that I can Depend on them to Protect my Electronic Systems (Computers, Laptop, Modems, Routers, External Hard Drives, DVD Players, TV's, etc). Thanks CyberPower!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Surge protection

    Rated 5 out of 5 stars

    A Necessity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go through a lot of power outages here in central Florida, due to the high winds and stormy weather. This backup battery/surge protector has been invaluable in protecting my pricey gaming PC, as well as having plenty of extra outlets for my peripherals.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Glad to hear that the unit is working as intended. Thank you for your review! CyberPower

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Helps during power outage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s heavy because of battery in it, but it does the job. I ran a test for tv and Xbox on at same time with no electricity at the house and worked great for 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cyber Power best UPS in my opinion available !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have purchased a total of 3 of these cyberpower ups from best buy over the past few years. These are great protectors and i never have to worry about any of my tv's, stereo receivers, security cameras, monitors, computers ! If i lose power my units just kick in and i don't even notice any difference ! Only way to go is to buy these units with the avr built in for worry free outages !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great battery backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000VA battery backup, plenty of outlets, and small footprint at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Surge protection

    Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality backup power, It allows protection for our expensive equipment I used this for different application. We have saltwater tanks It allows you to run water circulators, when the power goes out. We got to test it out when the electricity was shut down for repairs. Worked perfect !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as intended and fixed all the power issues I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a CP 850VA Ecologic UPS that could no longer power on. This 1000VA unit sits in my family's living room to protect our big screen TV, cable box, DVD/Blu-Ray player, a portable gaming system, and secondary router. It also has enough outlets to provide charging power for a laptop, tablet, and cell phones, if we need them. Other brands have fewer outlets. This has 12, which is what I was looking for. I don't understand the voltage-ampere rating, but I do hope the higher number means the unit can handle a bigger workload than the 850 model. So far, so good. The design is satisfyingly simple. With outlets on the top, it's less intimidating for those uncomfortable in dealing with tech (like my mother). Less bulk also makes it easier to hide the UPS and manage cables. I have always relied on CyberPower UPS units to help protect my computer equipment. I am very happy I got this for our home entertainment components!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great UPS, keeps data in PC and NAS safe!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This UPS is great for desktop PCs and especially NAS (Network Attached Storage) units. During temporary 1-second outages PC keeps running as if nothing happened, and during a longer outrages you have plenty of time to shut down properly to avoid corruption. Display shows remaining time / power usage clearly to make an informed decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surge protection

    Rated 5 out of 5 stars

    Power Backup Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to operate, charge it and use it. This is great option for to ensure your internet stays running during outages with variable backup power duration support depending on the power draw for the devices plugged into the backup outlets. Plus quality surge protection on all outlets. Peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    2 yrs old, saved our internet 15+times.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in 2022 when imoved to an area with frequent outages. We have cellular internet and this small bank has allowed us to run the wifi and charge phones for 1 to 3hrs after the power quits. My child gets very very panicked when the power is out, having the wifi has cut her stress and uncertainty by half.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great backup power for the home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my battery backup with this new unit recently and it has done well when the power drops out for a split second or for longer durations. I like that the battery is replaceable, as my last unit was their smaller/cheaper model and you cannot access the battery (battery failure was why the old unit needed replacement). This unit did great the other day when the power failed during a storm. I was able to finish what I was doing on my iMac and even plugged a desk lamp into this unit to help me see to finish my task. This is a great unit that has functioned very well during several power outage events. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery backup with surge protection.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace an old one I had for many years. Great product. Many outlets. Half battery backup, half not. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Seems to be good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have not lost power since installing, I've only been able to test it by unplugging. So far it does what I expect it to do. My only disappointment was that the screw that holds the battery cover in place was not in place when the item was received (it was loose in the packaging) and I later discovered that the plastic for it is stripped so it won't stay in. Too much hassle to return just for that, so I haven't. The price was decent for the item due to a coupon I had available at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a backup battery for several years and it has saved me several time during power spikes. Most recently it started acting up, so given it was 10 years old, I replaced it with this CyberPower unit. Couldn't be happier. The plugs are plentiful and spread out to ensure everything fits. Convenient, easy to use, and reliable, I once again have good piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good UPS for cable internet power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 950VA one but never used until the recent storm caused power outage, this UPS kept my cable internet running for few hours so we could keep working and kids keep online for school. Then we decided to go for this 1000VA, will see it can give more juice next time when power is out again... Just don't connect other devices to it except the modem and router. Oh, this 1000VA one gives 2 type of the outlets, which is more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS Back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice ups back-up. It has plenty of outlets and has the features I needed at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Affordable option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old 850va cp and definitely needed AVR again, especially for my PlayStation 5. This fit the bill and was a decent price because I tried another brand but this was a better deal. So far everything seems to be functioning well as we do get brownouts/dips, especially on windy days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS & Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this UPS. I didn't find out I was overloading my old 550VA APC UPS until I got this one and I ended up buying 2 of these as even 1000VA wasn't enough for everything I had on the battery and I needed the low profile, flat vs. tower type. Excellent readouts, including overload, on the display, I just wish I could keep it on all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an APC for about a decade, finally died, replaced with the Cyber power. No complaints.

    I would recommend this to a friend
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