Customer Ratings & Reviews
- Model:
- GX1500U
- SKU:
- 6408459
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 1500VA Sine Wave Battery Back-Up System for its overall performance, ease of use, and helpful features such as sine wave output and surge protection. Many appreciate the clear display, straightforward setup, quiet operation, and ample outlets. Some customers have noted concerns regarding the price and weight, while a few have mentioned a noticeable smell.
This summary was generated by AI based on customer reviews.
Powers my rtx4080 gaming computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great backup to protect my new rtx4080 gaming computer during power outages.
I would recommend this to a frienddoesn't seem to do 900 Watts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I plugged it in and turn my computer on it shut down immediately. My computer tops out at about 650 watts, but during startup it's about 100.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Thank you for sharing your feedback! Since this is your first time using the UPS, it's important to note that the batteries may have been depleted during shipping or storage. We recommend allowing the UPS to charge for at least 8 hours before using it for the first time. This will ensure the battery is fully charged and ready to handle the load, especially during power surges like the one that occurs when your computer starts up. Once fully charged, the UPS should work as expected. If the issue continues after the charging period, please reach out to CyberPower support for further assistance.
1500A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use for Home theater or computer sysems. best in class.
I would recommend this to a friendBox and item was damaged.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back-Up arrived in damaged box, but initially, item was OK, but the plug prongs were bent, the plastic part of the plug was deformed, and one prong was loose. Decided to return.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Thanks for returning the item in the damaged box, we want to make sure your CyberPower product is delivered in perfect shape! We can assure you that our products ship from our warehouses to the store under quality control standards to ensure this doesn't happen and this is not a common occurrence.
Faulty product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived and did not work right out of the box. It was broken and would not power on. I had to order another one.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello AlecD, Thank you for reaching out about this, we hope you were able to get that faulty unit exchanged. If you have any future issues about your product, know that all of our products come with a 3 year manufacturer warranty from your date of purchase. You can get more information about our warranty on our website or by contacting our Tech Support line at 1.877.297.6937
A great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fairly solid UPS. I'm using it to protect some of my sound equipment.
I would recommend this to a friendCan’t get power when on and connected to power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for two months and it just stopped working. I can charge the battery when it is off, but at soon as I turn it on and it is plugged in it says it is on battery backed.
No, I would not recommend this to a friendWaste of 300 dollars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blew up within an hour. With mothing plugged into it. Also, atrocious customer service.
No, I would not recommend this to a friendQuestionable Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Unit arrived defective out of the box.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The GX1500U comes with a 3 year warranty. If you are within the warranty period or would like assistance troubleshooting, please give our support team a call at 877-297-6937. We hope to hear from you!
Junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even work the first time power failed. Says replace battery. Would not recommend.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello,
Lead acid batteries have an average life of 3-5 years and can behave unexpectedly if battery levels are low. How long have you had this unit for? If it is new, did you allow the unit 8 hours to charge as instructed? Please reach out to our support team to provide more info at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
Power fluctuates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any power outages and it continues to cause our modem/router to lose power and reset. Going to return
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Todd, This doesn't seem typical of a unit unless the batteries are going bad, which is covered in the 3 year warranty. Please reach out to our support team at 877.297.6937 if you'd like any additional assistance. We'd be glad to hear from you!
I did not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy because the box was open and you could see that they had already used it
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Fernando,
We are sorry to hear that this happened with this product. In this situation, we recommend working with the vendor to get a replacement unit. If you have any questions or require troubleshooting assistance, please reach out to our Technical Support team at 877-297-6937 Option 1.
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It discharged 1% each minute it was on with nothing plugged into it
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, That behavior is not expected of the GX1500U. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
Defective
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powering on after 6 months Will not buy this brand again
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The GX1500U comes with a 3 year warranty. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
Poor selection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit would not even power up. Ga e no indication of problem. Hard to use, not user friendly
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Greatmouse, If you are having issues with the unit, please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
- Pros mentioned:Battery life
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit a few years ago and its still running strong, I currently have it on my gaming pc it’s a 7800x3d with a 7900xtx. I tried a smaller unit the 1000 and ran a stress test and it shut down. This unit here the 1500 one stood strong. Didnt shut down which is great hopefully ill never have to use it for what it’s intended for but atleast i know im protected.
I would recommend this to a friend - Pros mentioned:Battery life
Best UPS on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item in 2018 so a little older model. I replaced the batteries for the first time this week. 6 years without replacing batteries is excellent since the average is 3 to 5 years. $89 later I'm back up and running and replacement could not be any easier. I cannot recommend this Sine Wave UPS enough. 10 out of 5 stars
I would recommend this to a friend Love my BBUS.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The CyberPower Backup System works very well and has kept power on to my systems thru several Power interruptions. I am glad I upgraded to this unit.
I would recommend this to a friend- Cons mentioned:Warranty
stopped working 3d and 1 week after purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a few days more than 3 years ago. It stopped working the week AFTER the 3-year warranty.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Recommended by IT Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS is being used on a security camera system. It is working flawlessly. This UPS was recommended to me by the company that installed the camera system.
I would recommend this to a friend